onaie Anmeldelser 

904
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love my new pair of sheepskin slippers, just what I was looking for in terms of lightness and warmth! There was a small problem with one of my slippers, but their customer service was incredibl... Se mere

Bedømt til 1 ud af 5 stjerner

Advertised as genuine sheepskin slippers but definitely isnt real sheepskin, just feel cheap. Material had a crease at the toe and has weird semi circular marks along the sides above the sole. Checked... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Genuinely don’t know what all the bad reviews are about… I received my pot luck mule slippers in 3 days and they are beautiful! Lovely quality, real sheepskin, v chic, v fun. For the money you reall... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Although my slippers arrived 3 days later than advised, this was down to useless EVRI and therefore it wouldn't be fair to drop any stars. The slippers are wonderful. Cozy, good quality make. I part... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik

Oplysningerne kommer fra forskellige eksterne kilder

Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

904 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(904)

23 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service and product

Great service. The slippers arrived within three days and are exactly as the description and photos show. I liked the use of paper and string to wrap them. Top marks for that. I would like the outer parcel wrapping to be as ecologically sound as the rest of it. But otherwise perfect. Let us know if you manage to do this.

3. november 2022
Bedømt til 1 ud af 5 stjerner

Things I would like to see from this company

Things I would like to see from this company:
1. A better way of acknowledging people need to walk in slippers in order to effectively try them on. The current string holding them tightly together but if removed renders them unreturnable is a bit ridiculous.
2. Less of a fight when stating there is an issue with the item and not to be signposted to the general returns policy again and again despite it not being relevant when a product is faulty. Being asked to provide evidence would have been fine but I had to do that off my own back in the end and finally got a satisfactory resolution.
3. Reviews on their own website not being filtered.

26. september 2022
Uopfordret anmeldelse
onaie-logo

Besvarelse fra onaie

Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your experience.

We are passionate about customer service and always strive to make sure you have a great experience with us. Please contact us via your order enquiry and we will offer you a refund or a replacement for this order, as it’s very important to us that you’re delighted with your purchase. Thank you for shopping with us.

Bedømt til 5 ud af 5 stjerner

Best slippers

I both slippers for my partner and I and they are amazing. So comfortable and the quality is so good. They are perfect for the cold weather!

7. oktober 2022
Bedømt til 4 ud af 5 stjerner

Lovely and warm and comfy!

Just received my new slippers which I'm delighted with. Perfect fit to size and lovely and warm. I took off a star as I feel they could have a slightly more slip proof base to the slipper. They are textured to be fair but a tad more would be preferable.
Excellent customer service and delivery of product. I ordered a lucky dip pair to try them out but I'm sure I will be buying more from Onaie in the future. I'm really happy with the pair I received.

5. oktober 2022
Bedømt til 1 ud af 5 stjerner

Faulty Item, poor response from Onaie

Item was faulty, sent it back, still waiting for refund, I am having to chase it all the way. Email communication from Onaie is passive aggressive, not a nice company to deal with, I won't be buying anything from them again.

5. oktober 2022
onaie-logo

Besvarelse fra onaie

Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase.

We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further.

Bedømt til 1 ud af 5 stjerner

I have not received my order yet

I have not received my order yet, so I cannot comment

3. oktober 2022
onaie-logo

Besvarelse fra onaie

Thank you for your email, 
I can see that your parcel was send on the 30th of September, 
Please be aware that Royal Mail Strike action on the 30th September and 1st October resulted in delays to your order being received, we are sorry for any inconvenience caused. 
Your order should be with you shortly,
Thank you
Eve

Bedømt til 1 ud af 5 stjerner

Still waiting for onaie to dispatch my…

Still waiting for onaie to dispatch my order and because it has taken them so long my parcel will get caught up in the total mail strikes. I am unimpressed, very similar products available from other companies will go elsewhere next time.

27. september 2022
onaie-logo

Besvarelse fra onaie

Thank you for your review
I can see that your parcel was send on the 30th of September according to our dispatch policy.
Please be aware that Royal Mail Strike action on the 30th September and 1st October resulted in delays to your order being received, we are sorry for any inconvenience caused. 
Your order should be with you shortly,
Thank you
Eve

Bedømt til 5 ud af 5 stjerner

Great slippers but run 1 size bigger

Lovely slippers, just an important notice to new customers, check your size. I am size 4/37 and went for size 4/37-wrong. They were a whole size too big. According to O air size chart I have am size 3/36. Hopefully these will fit my friend, so I can gift them to her and get the next size down. When I first put the one of the slippers on seemed ok at first, but I had to wear both and walk. To do that I had to cut the string, as they're really stuck to each other and it's impossible to walk. If the strip g was longer it would help, once cut the slippers cannot be returned or exchanged, read that too late. Otherwise lovely, warm and interesting slippers.

28. september 2022

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere