Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Exquisite Handmade jewellery

I have about 4 pieces from this brand! The naira gold plated coin is my favorite piece as this money is out of circulation in my home country and it’s a way for me to wear a piece of home on my neck. I’ve bought additional pieces and glad to have handmade jewellery in my collection

7. april 2025
Uopfordret anmeldelse
omiwoods.com-logo

Besvarelse fra omiwoods.com

Our pleasure. Thank you for your beautiful review.

Bedømt til 1 ud af 5 stjerner

POOR QUALITY / POOR CUSTOMER SERVICE

POOR QUALITY... POOR CUSTOMER SERVICE.
I purchased a ring from this company in April. Within a few weeks of normal wear, it began to fade noticeably. After several messages back and forth with customer service, I was instructed to return the item. Once received, I was told I would need to pay for repairs—despite the issue occurring shortly after purchase and it being a quality issue.

The company advertises its jewelry as suitable for "everyday wear" and designed to last. In my experience, the ring began showing significant fading within less of two weeks of regular "everyday use", which does not align with the claims made on their website.

In regards to customer service a representative of this company has referenced my career in sports multiple times—information I have never provided to this company directly—as part of their justification for the poor condition of the ring.

This "coincidental" mention of personal information is not only irrelevant, it is also unprofessional and feels invasive. Overall, very odd behavior from a brand that prides themselves on “excellent customer service.”

Under the Consumer Review Fairness Act, I have the right to share my honest opinions and factual experiences with this product and company. This review reflects my direct experience and is intended to inform other consumers.

This whole experience has been exhausting. Especially when it started from me (a consumer) choosing to support a small business. I regret this decision deeply. It is not about money or wanting something for free, (I literally told them to keep the ring). It's about the principles of conducting good business, and taking accountability for a product falling short of its claims.

Based on the product's performance and my customer service experience, I would not recommend this brand.

22. april 2025
Uopfordret anmeldelse
omiwoods.com-logo

Besvarelse fra omiwoods.com

Thank you for taking the time to share your experience. We’re sorry to hear that this piece did not meet your expectations.

When you initially reached out, we requested images and arranged for the ring to be returned so it could be assessed in-house. Upon inspection, we observed additional surface wear and impact marks that were not visible in the original images. We understand the piece continued to be worn after the initial photos were taken, which can contribute to accelerated wear.

We recognize that our description of “everyday wear” may not fully convey the nuances of gold vermeil for all lifestyles. While suitable for regular use, it remains a plated material and can be more sensitive to friction or impact than solid gold. We strive to communicate this thoughtfully so customers can make informed decisions based on their individual lifestyles. Further care guidance is available in our Jewelry Care section.

Refinishing and re-plating were offered as a means of restoring the piece.

Should you wish to revisit this, our team remains available.

Bedømt til 5 ud af 5 stjerner

Great Pieces Great Cost

I’ve purchased multiple pieces from this company and am always in awe of their professionalism and attention to detail. Will continue to support.

10. juni 2024
Uopfordret anmeldelse
omiwoods.com-logo

Besvarelse fra omiwoods.com

Thank you so much. Detail is an important part of our work.

Bedømt til 1 ud af 5 stjerner

Terrible company

Terrible company, they don’t care about their customers whatsoever!

10. februar 2022
Uopfordret anmeldelse
omiwoods.com-logo

Besvarelse fra omiwoods.com

Sorry to hear you had a bad experience. Please feel free to reach out to us so I can see how we can resolve it. We value reviews, good and bad as they are important guides for our customer care team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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