At our first order we received the products in bad condition , a lot of them could not be sold. Worth to mention that the supplier explained their handling conditions in details and everything was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've ordered from Omakase Wholesale many times now, and I've had **zero issues**. Their pricing is very competitive, the staff is always incredibly responsive, and invoices are sent over quickly... Se mere
Virksomheden har svaret
It's our second order with omakase. They are very understanding & helpful. They are very responsive as well. Parcels that we received are very well packed , securely without any damage. Received on ti... Se mere
Virksomheden har svaret
I have placed several orders now with Omakase for my eCommerce business. It has been a very pleasant experience. The staff are prompt and friendly. The orders were executed smoothly from quotation to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
BtoB wholesale platform from Japan. Skin care products/ Cosmetics, Food & Snacks etc. Japanese labelling & Packaing - just like shopping at the stores in Japan. Barrier-free communication. We ship worldwide by DHL /Air Cargo /Container(FCL) or Pick-up.
Kontaktoplysninger
22-17 Nakazawa Chou, Chuo-ku,, 430-0904, Hamamatsu, Japan
- +81535828200
- info@omakasejp.com
- omakasejp.com
4,7
Fremragende
112 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Authentic products
16. september 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you very much for your 5-star review and for highlighting the authenticity of our products. We truly appreciate your trust and kind feedback.
All products we supply are sourced from Japan through legitimate wholesale channels, and authenticity is something we take very seriously.
At the same time, for transparency, please note that we are not always able to provide authorization letters from brand owners or guarantees related to local regulatory compliance, as these depend on individual brands and destination country requirements.
We believe that clearly communicating both what we can and cannot provide is essential to building long-term trust, and we are grateful for customers like you who understand and value this approach.
Thank you again for your support, and we look forward to serving you in the future.
Besvarelse fra Omakase Japan Wholesale Platform
We truly appreciate your feedback and are delighted to hear that you found our service professional and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future!
I ordered Omakase Japan Wholesale…
I ordered Omakase Japan Wholesale Products to Uzbekistan. manager Taha was so helpful to make my experience so great. I recived boxes in excellent condition and on time. looking forward to do buisness again in the future!
8. september 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind words and 5-star review!
We’re delighted to hear that your order arrived safely and on time, and that you had a great experience working with Taha. It means a lot to us!
We truly appreciate your trust and look forward to serving you again soon.
Fast and professional response
4. august 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you very much for your kind feedback. We're glad to hear that you were satisfied with our service. We truly appreciate your support and look forward to working with you soon!
Perfect and professional approach
Perfect and professional approach. Looking forward to receive the goods:)
10. august 2025
Besvarelse fra Omakase Japan Wholesale Platform
We sincerely appreciate your continued support. We will ensure everything is prepared and delivered promptly. Looking forward to continuing our smooth collaboration.
Our Go-To Partner from Now On – Omakase
It was our first order with Omakase. The support and attention we received from the beginning of the order process continued until the products were delivered. Our order was shipped on the promised date, complete and without any missing items. These are the basics that should always be in place. However, Omakase went above and beyond.
We had some urgent requests, and they responded immediately. Whenever we had a question, they provided detailed answers and truly understood our concerns, always helping us with care. Even after the delivery, they followed up to make sure everything arrived smoothly and asked how things were going.
A special thank you to Taha — you are genuinely helpful and clearly passionate about your work. We haven’t worked with someone as fast and attentive as you before.
Thank you, Omakase, and thank you, Taha!
21. juli 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind and thoughtful review!
We’re truly honored to have been chosen as your sourcing partner, and it means a lot to hear that your first experience with Omakase met and exceeded expectations.
It's about building trust, offering real support, and being there every step of the way.
We’re especially grateful for your words about Taha. We’ll be sure to pass along your appreciation. It’s a pleasure to support businesses like yours, and we’re excited to continue being your go-to partner for authentic Japanese beauty products.
Looking forward to many more successful orders together!
I recently made a purchase from Omakase…
I recently made a purchase from Omakase and I couldn’t be more satisfied with the overall experience. From the moment I placed my order, the process was smooth, efficient, and professional. The website was easy to navigate, and I found exactly what I was looking for without any hassle.
The customer service team was exceptional specially for “Taha” thank you for your assistance 😊,friendly, responsive, and genuinely helpful. They answered all my questions and kept me informed every step of the way. My order arrived on time and in perfect condition, exactly as described.
The quality of the product exceeded my expectations, and it’s clear that Omakase takes pride in what they offer. It’s refreshing to deal with a company that truly values its customers and delivers on its promises.
I highly recommend Omakase to anyone looking for reliable service and top-quality products. I’ll definitely be a returning customer!
17. juni 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind words and thoughtful review! 🌟 We're thrilled to hear that you had such a smooth and satisfying experience with us. It means a lot to know that our website, service, and products met—and even exceeded—your expectations. I’ll be sure to pass along your appreciation to Taha and the rest of the team 😊
We truly value your support and look forward to serving you again soon! 💛
Good service
I’ve been purchasing from them for a year now. Really happy with the stock they keep, it’s fresh always. They pack the parcel so perfectly that I almost never faced any issue with damaged parcel. Good service, fast shipping. Initially even I was slightly skeptical but now they’re one of my go to places for Japanese products.
10. juni 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with us. Our team is always striving to understand and meet your needs, and it's wonderful to know that our efforts are making a difference. We truly appreciate your support and look forward to continuing to serve you!
Besvarelse fra Omakase Japan Wholesale Platform
Thank you for your kind words! We're glad to hear you were satisfied with our service. If there's anything else we can assist you with, please don't hesitate to reach out!
They are very helpful and kind.
They are very helpful, always looking for new things that I want.
12. maj 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with us. Our team is always striving to understand and meet your needs, and it's wonderful to know that our efforts are making a difference. We truly appreciate your support and look forward to continuing to serve you!
Besvarelse fra Omakase Japan Wholesale Platform
Thank you very much for your kind 5-star review!
We’re so glad to hear that you’re satisfied with our service, especially the prompt communication. We look forward to serving you again soon!
Great communication with Aki
9. maj 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you very much for your kind 5-star review!
We’re so glad to hear that you’re satisfied with our service, especially the prompt communication.
Amazing!
Great experience with ordering process! The customer service is excellent! Speedy delivery. Very happy with this shop
5. april 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your amazing review! We're thrilled to hear you had a great experience with our ordering process and customer service. Your kind words truly motivate our team. We look forward to serving you again soon! 😊
GOOD WHOLESALE PLATFORM
GOOD WHOLESALE PLATFORM
THEY ANSWER ALL QUESTIONS VERY PROMPTLY
FAST DELIVERY, YOU PASS CUSTOMS WITHOUT PROBLEMS.
25. marts 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you very much for your kind 5-star review!
We’re so glad to hear that you’re satisfied with our service, especially the prompt communication and fast delivery.
It’s also great to know that your parcel cleared customs smoothly — we’re happy everything arrived without issues.
We truly appreciate your trust in us and look forward to supporting your business again soon.
Trusted website
I had an excellent experience with this website and the seller. The site is user-friendly, easy to navigate, and offers a wide variety of high-quality products. The ordering process was smooth, and I received my item exactly as described and right on time.
18. marts 2025
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with both our website and the seller. It's great to know that you found the site easy to use and that your order arrived on time and as expected. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
THEY ARE NOT A LEGITIMATE BUSINESS!
THEY ARE NOT A LEGITIMATE BUSINESS! Their products are inauthentic, and they do not provide any documentation or proof of authenticity. If you have any doubts, ask them. I lost $70,000 because of them. If you live in the U.S. or Europe, you could face legal trouble if a customer sues you, or if you are caught importing the chemical sunscreens into your country.
22. marts 2024
Besvarelse fra Omakase Japan Wholesale Platform
We are grateful to you for bringing this feedback to our attention. It is essential for us to address these concerns to ensure that all stakeholders are fully informed about the risks associated with our services.
As a Japanese company based in Japan, our product offerings are primarily intended for the Japanese market. Prior to payment, you are informed through email and chat conversations that these products are not specifically tailored for overseas distribution and are not included MSDS nor Proof of Authentication nor Authorization letter nor detailed Ingredient (with %) available nor CPNP/CPIP/FDA.
In our continuous efforts to enhance transparency and mitigate risks in international trade, we have implemented a mandatory acknowledgment step for customers. This step requires individuals to acknowledge potential risks associated with international business by checking a designated box before submitting a quotation request on our website. This measure is meticulously designed to prevent oversights related to crucial information and risks inherent in cross-border transactions, encompassing compliance with regulations in importation countries and the potential legal repercussions.
Regarding the authenticity of our products, we wish to reassure you that we meticulously source our goods from esteemed Japanese brands known for their quality and authenticity. While specific documentation may not be provided for each product, we maintain a comprehensive list of authorized Japanese brands on our website for your reference. This list can be accessed by visiting the "List of Possibilities Exclusive Distributors Deal" section on our website.
We appreciate the insights you have shared concerning your experience. Our objective is to facilitate informed decision-making for individuals before finalizing a purchase. Once again, thank you for your valuable feedback.
Very good company
Very good company, I purchase products from them regularly. Their service is very good. And they provide very fast service.
2. juli 2024
Besvarelse fra Omakase Japan Wholesale Platform
Thank you so much for your kind words! We truly appreciate your continued trust in our products and services. We're thrilled to hear that you are satisfied with the speed and quality of our service. We will always strive to meet your expectations and provide the best experience possible. Looking forward to serving you again soon!
Great option for japanese wholesale
Everyone was attentive and the whole buying experience was really smooth. The products were sent and delivered fast and easy.
21. oktober 2024
Besvarelse fra Omakase Japan Wholesale Platform
We really appreciate your feedback! It's wonderful to know that everything from the service to delivery went smoothly for you. We will continue to strive to improve our service in order to provide an even more customer-friendly experience.
Besvarelse fra Omakase Japan Wholesale Platform
Thank you for sharing your positive experience! We're so glad you're satisfied with our service and products. Looking forward to working with you in the near future!
Asking for payment even they don't have…
Asking for payment even they don't have onhand products and no specific date to be delivered
17. november 2024
Uopfordret anmeldelse
Besvarelse fra Omakase Japan Wholesale Platform
We deeply apologize for any inconvenience you experienced. We understand your frustration with our process. Our website may not have clearly communicated our stock policies upfront, and for that, we are truly sorry.
It's our company policy not to keep stock readily available, and typically it takes about 7 business days to gather items upon payment. This information is usually detailed in our FAQ section for transparency. Additionally, we strive to communicate this timeline clearly in the email containing the Proforma invoice after you submit your cart.
We want to assure you that we never intend to charge customers without providing this essential information.
Your feedback is invaluable, and we will work on improving our communication to prevent such misunderstandings in the future. Thank you for bringing this to our attention.
If you have any further concerns or questions, please do not hesitate to reach out to us directly.
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