I made the mistake of buying a pair of boots I saw in an Ad from Olympus, when they arrived they had barely a passing resemblance to what was shown in the advert. I decided there and then to return... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a pair of shorts and they were nothing like the advertisement, they were poor quality and when I asked about a return, they told me I had exceed the 30 day returns however like I pointe... Se mere
I am was So upset with my order and communicated with the team in regards refund, as the items looked soooo cheap! We agreed 50% and all now I have not received my money. I have emailed and t... Se mere
Wish I’d checked Trustpilot first, they got me…. Total rubbish jacket, started laughing as I was opening the package realizing I’d been had. Olympus China scam do not buy anything from these frauds yo... Se mere
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AVOID AT ALL COSTS Absolutely terrible . Poor quality scam
Absolutely terrible .
Ordered a mans shirt , was delivered after about two weeks.
Sizing was all undersized and nowhere near the sizing chart on their website .
Contacted them they agreed to send the next larger size, it arrived within a week or so but yet again UNDERSIZED .
Sent another email to advise I wanted my money back and was willing to return the TWO shirts I already received
But was told "
Thank you for your message.
As we’ve already provided a resolution in the form of a free replacement, I’m afraid we’re unable to offer an additional refund for this order. We truly appreciate your understanding and are sorry that the item still didn’t meet your expectations.
Best regards,
Claire from Olympus
Went back to them and they just don't reply
AVOID SCAMMERS!
****UPDATE*****
After about 35 emails ‘Claire’ sent me a ‘credit’ to choose something else and KEEP the two SHODDY jackets, I chose a coat for my £50 STUPIDLY spent with them. Hilarious, it’s like a very very cheap and nasty polyester dressing gown!! I kid you not!! Wish I could add photos here. You KNOW the 5* reviews are fake as hell more of the scam!!!!! AVOID, AVOID, AVOID!!!
Just done a search on the word used over and over on 5* reviews, the word ‘BEAUTIFULLY’ packaged, same over and over, just like ‘Claire’ from ‘Customer Services’ over and over, could dissect it more but obvious now FALSE REVIEWS!!!
AVOID SCAMMERS!! I am so upset I fell for this Facebook advertisement! Biggest cheapest load of garbage. I bought 2 jackets, 1 of them has grey arms on a blue jacket, the advert had of course same coloured arms!!!! HILARIOUS. Emailed several times for a refund, they are just ignoring me!!! Shame on Facebook for not vetting these thieving scammers. They are called Olympus LONDON, yet they are in China, feel foolish and £46 down and I a pensioner!!! They should be closed down. No idea where all the 5 star reviews are from. Obviously not real!!!!
They are not even answering me!! I have emailed several times, NOTHING BACK, just take your hard earned money, it’s theft!!! How can they keep getting away with it?
Fraudsters
This company charges a 30% restocking fee if you insist on a return?? By the time you pay postage and their”restocking fee” you are down nearly 50% of your purchase. It’s an outrageous practice do not use them
Worst side of fast fashion - avoid
Origins of the company hard to find. Has a London office but items ship from China, according to the tracking. I ordered a katana (?) shirt but the item is much flimsier than the one I clicked on (single stitching, single layer polyester all over). The XL shirt size is at least 1 size smaller than it claims to be. It also arrived, stuffed (not folded) into a branded pouch.
Prepare for disappointment
DON’T BUY IF YOU THINK YOU COULD RETURN THE ORDER
I bought this casual smart blazer that’s been advertised on Facebook or Instagram and of course it looks great on the model advertising it. But the quality is cheap and poor so I asked to refund it and they charge a 30% RESTOCKING FEE!! I told them in all the orders I’ve ever done on/line never have I been charged such an extortionate fee. So I get to keep the blazer and £8.90 back as a refund?! I wish I’d known about their policy beforehand! I won’t be buying from them again!!
Do NOT trust Olympus "London"
Total fraud - as others (that were totally excluded from their website), item was 100% polyester and refunds "policy" a fraudulent sham, company is Hong Kong. Item worth £1 or £2 max - partial refund still lets them make a profit, so you need to go through bank for full and proper refund. I'd upload photos as proof if this was available.
Avoid this company
Avoid this company. Angry with myself for getting sucked into Facebook and. Refund policy absolute disgrace but do keep arguing with them as entitled to full refund because online order. Eventually gave up and agreed 50% refund and kept items which will go to charity shop. Would have had to pay for return and just felt they'd find a problem and not refund and be even more out of pocket
Avoid at all costs!
I took a chance on this company via a Facebook ad- how stupid was I! They refuse to refund clothes in full even if in original packaging and with tags. They will only refund 30% or send an alternative! I don’t want an alternative! I thought the quality of the fabric was horrible and itchy and I don’t want something different from your store! I want my money back!! All of it!! Avoid at all costs!
Returns policy is garbage
This company may be ok as long as you don't need to return anything. Their returns policy is garbage. You have to request a return by email. I have sent 3 emails without reply. 18 days after receiving the item I still have no way of returning it.
Katana Japan style shirt sham
Item NOT as described (polyester and NOT cotton/linen mix), made and shipped from China, (so took an age to arrive and NOTHING to do with either London or Japan), and subsequent refund policy disgraceful. This company is a sham and should be avoided.
Product inferior quality even missing a…
Product inferior quality even missing a button hole
Took an inordinate time to arrive
Will be trying to get refund
BUYER BEWARE
Shame on all these paid-for FAKE 5-star reviews. Read the 1-star reviews. Not a UK company. Based in China. Impossible returns policy and shoddy products. BEWARE!
Cheap and not as advertised
Ordered a shirt advertised as cotton/linen mix, yet you get a shirt that's 100% polyester and looks nothing like what is advertised. Cheap and shoddy, so thin, I doubt it would survive one wash. Do not buy from this company and they are not based in London, but China
I recieved the shirt I've ordered from…
I recieved the shirt I've ordered from you it's nothing but a piece of garbage. You claim you are a UK company, you are nothing but fake Chinese scammers. Your shirt is going in the bin. Damn scammers. I don't understand why scammers like that are allowed to sell in the UK?
Sasha casual blazer coat
Received a jacket I had ordered and it is very poor quality and didn't fit well.
Customer relations are causing trouble with me returning the product giving me three options all of which are not acceptable. All I want is an address to return it and a full refund. I would not recommend this company at all
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. Bought SASHA CASUAL BLAZER on 12th May. Didn’t fit properly and was buttoned for a man. Instruction said had to email for instructions to return within one month. if sent back without doing this you would not get a refund. I have tried to contact by email at least four times since receiving this item. No response at all, and now over a month.
If it was possible I would have given 0…
If it was possible I would have given 0 stars!! for this review. I ordered a lovely camel brown blazer £28 via an advert on Instagram. Big mistake on my part. Never again. The blazer which actually arrived after 3 weeks was nothing like the one being advertised. The quality is dreadful the colour nothing like the picture on the advert. Everything about it is cheap and nasty. I have emailed 4 times to arrange returning the item for a refund with no response. It now appears the Web site is no longer available. Please do not purchase from this company it is a scam!!!
Very poor experience with this company
Ordered a blue coat, I got sent a crumpled one in khaki, which was obviously a returned item because my delivery label had another delivery label underneath. Over 4 weeks now several emails back and forth, I am stuck with the item, still trying to return the item and get a refund. Now they are just not responding to my email. Very poor customer services.
If I could give a zero for this company…
If I could give a zero for this company I would.I ordered the jacket at the end of April and after several enquiries about it's whereabouts and promises they'd look into it. I got an email on 31st May telling me they'd received my order !!!! and would be dispatching it soon. It should have been with me weeks ago
Please don't order from them.Good reviews are probably false.They took my last review down.
Warning
I just wanted to warn people. I think this company is the same as MINT LONDON, read the reviews on there and don’t order from either. I ordered from MINT LONDON in March, the goods came from China after a month, were very shabby. I returned them to China, I had to pay, and I still haven’t had my money back. I think the 5* reviews on here are fake.
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