Firstly, their tools are subpar, nothing really special. Customer service is terrible! My order got shipped to the wrong city and their response was “wait for 7 days to see if it shows up”. The guy I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First non-impact ball universal joint I have seen - design is different from others that use flutes or segmented mechanisms. These roll smoothly and don't bind anywhere in 360 degrees of rotation.... Se mere
Exceptional. When trying to buy one of your products from another country I found that I was unable to successfully complete the transaction because of issues with the phone number. I reached out to... Se mere
I made a minor mistake with shipping details when I placed my order. Simon called back and fixed everything. It's great to see a small company that takes customer experience very seriously and does... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission guides us to manufacture the best professional quality tools & organizers while offering them at an affordable price. Our products are made in USA, Germany and Taiwan, this information is visible in the specifications section of each product. We hire only the best in the business to design, test and produce our tools to ensure that they exceed ASME™ & ISO standards & certifications, life expectancy measures and, most importantly, your expectations. During our production process, we also have all of our tools professionally tested by local heavy-duty service shops located in Nisku, Alberta; Canada's oil capital.
Kontaktoplysninger
3-1807 2nd Street, T9E0W8, Nisku, Canada
- 1-877-252-6572
- support@olsatools.com
- olsatools.com
4,2
God
195 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I thought I ordered a complete set of…
I thought I ordered a complete set of the socket holders 1/4, 3/8 and 1/2 both mm and SAE what I got was 2 1/2 mm sets. Customer service was no help. I have to be careful about what spend , at over $100 it was more than craftsmen but easier to read so I went ahead and ordered. Turned out what I intended to order would have been over 200 which couldn’t have afforded all at once so I would have ordered half this month and the rest in a month or two, I’m just a do it yourself er now and on social security now. Also your link to check my order didn’t work nor did the link to check shipping, used USPS site worked fine. iPhone 13. Would like to exchange one mm for SAE I don’t need 2 just yet
28. december 2022
Ordered a set of slim metric wrenches
Ordered a set of slim metric wrenches. They showed up yesterday earlier than expected. They fit perfectly.
31. december 2022
Great prices and fast shipping
Great prices and fast shipping. Nice experience as it should be
1. december 2022
Awesome socket holders
Awesome socket holders. Now I have to go buy more of what I don’t have no big deal. We are a little bigger than I thought. I should order the magnetic ones. Live And learn. They would probably cost me too much to ship back so I will keep them and use them on a different project.
9. december 2022
Original package showed up in the mail…
Original package showed up in the mail ripped open and an item missing. After a quick exchange of e-mails with Mark a new tool was enroute to my address.
1. december 2022
Great Prices for Quality Tools
Great Black Friday prices, quick shipping, well-packaged, tools were as quality produced as described. Fantastic experience, and we'll be back for more! Thanks...
27. november 2022
Great products fast free shipping.will…
Great products fast free shipping.will definitely be buying from again
30. november 2022
Great tools
Great experience, tools I ordered are great quality. I can even use the basic plastic trays from the box to put inside the toolbox drawers and keep everything organized.
1. december 2022
first purchase experience
they really connect with a normal person. and have a great product.
11. november 2022
Nice tools
Nice tools, great price, fast shipping.
website is difficult to navigate though.
thanks.
12. oktober 2022
Great to work with.
8. november 2022
Great tools fast shipping lifetime…
Great tools fast shipping lifetime warranty to get the tools I need in it was very easy to using website for your tools got the tools use them love them recommend them to everyone I see we'll be buying more tools from you guys in the future
4. november 2022
I think you need to offer more tools
I think you need to offer more tools. Maybe I'm wrong but you don't have alot.
Good stuff but!!!
2. november 2022
Very much like the 6pt box end knowing…Satisfaction Guaranteed !!!
Very much like the 6pt box end knowing that there is very small % of rounding off a fastener. Fit and finish is comparable to other much pricier tools. All in all I am very much satisfied with my purchase !!!!
12. oktober 2022
Happy with my purchase.
The swivel head ratchets and uniserial joint socket adapters that I ordered, came sooner than expected. I am happy with the quality of the tools, the price I paid for them and would recommend Olsa, if you are needing hand tools. Over all it was a good experience with no surprises.
30. september 2022
TOOLS ARRIVED INA COUPLE DAYS ,GREAT…
TOOLS ARRIVED INA COUPLE DAYS ,GREAT QUALITY AND PERFORMANCE
12. oktober 2022
I received my order with one item…
I received my order with one item missing so I emailed them. Got back to me the next day and said they would investigate. Have not heard anything since then.
They claim great customer service but I'm not impressed. Won't be doing anymore business with them.
UPDATE: Olsa tools reached out to me and took care of the issue. Thank you!
2. oktober 2022
First purchase of an Olsa tool
First purchase of an Olsa tool. Unfortunately, I haven't had the best luck thus far. Ordered the 3/8 & 1/4 stubby, gearless ratchets. The 3/8" seems ok, a little loose but smooth and seems to work correctly. The 1/4" was gritty like it had worn ball bearings. I was sent a replacement immediately, customer service is great and friendly. Turn around was ridiculously fast. Unfortunately the second 1/4" ratchet is just as bad, actually worse. I sent another request but today is Saturday so not expecting to hear back until Monday. Hopefully the 1/4" ratchets get sorted out, maybe a bad batch got past QC.
6. oktober 2022
Great quality
Great quality, quick shipping, I had it the next day! And shipping is free!
7. oktober 2022
Dette er Trustpilot
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