I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great custom... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nice quality caravan cover that arrived quickly. Bought the small version for our Basecamp 2. Good fit overall, but the front end of the Basecamp means the cover has a bit of slack material above the... Se mere
Virksomheden har svaret
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to d... Se mere
Virksomheden har svaret
I pre-ordered and purchased the OLPRO Scenic Shade Campervan Canopy with PVC Window. I didn’t use it immediately, but when I finally set it up for the first time, I noticed the storm straps were m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
Kontaktoplysninger
Storbritannien
- olproshop.com
4,3
Fremragende
720 anmeldelser
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Oh dear, a bad decision.
I've caravanned for 40+years and have had several awnings, currently having two Isabellas, one full and the other a little smaller. I need a small awning primarily to just cover the doorway. Your Olpro was bought in haste. We have just returned today, from five days away when your awning was used.
The design looks good in principle but there is no chance of getting the sides against the caravan to reduce rain and wind. It never rained but the inside condensation was just annoying, creating wet patches over itmes kept there.
All I can say about it was that it was easy to put up but I will not be doing that again.
Having purschased many carvan eccessories over the years. I can easily say this was my worst purchase. I will see if a local Charity Shop will have it otherwise it will go to my local recycling centre.
I will not do an on-line review.
Regards
Derrick Sanders
9. oktober 2025
Besvarelse fra OLPRO
Dear Mr. Sanders,
Thank you for taking the time to leave your review. We're genuinely sorry to hear that your experience with your OLPRO awning hasn't met your expectations.
We appreciate your extensive background in caravanning and understand that your purchase was made with practical intent.
Condensation inside polyester awnings can occur due to temperature fluctuations, especially in cooler conditions. While the awning is designed to be quick and easy to pitch, we understand that if it doesn't perform as you had hoped, that ease alone isn’t enough.
We are sorry to hear you are considering discarding the awning, and if there's any way we can assist you—be it advice on setup for better performance or any other suggestions, we’d be happy to help.
Your feedback is valuable and helps us continue improving both our products and communication.
Kind regards,
OLPRO Customer Services
https://olproshop.com/warranty-terms-and-conditions/
Don’t buy a Olpro Cuba V2 awning
I bought an Olpro Cuba V2 awning in July 2025 and used it a handful of times. After the second use a pole broke. Received a replacement but told was a gesture as would count as wear and tear!!! (after 2 uses???) Took the awning with me on my NC500 trip, after second night another pole split. Lucky I had requested a replacement. On my 3rd night using the awning and now it is dripping water from the middle of the inside, the rain is light too. £300 for an awning that is not fit for purpose, total waste of my money. Luckily the rain isn’t bad and it is only meant to rain today. I still have a few more days of my trip left, I expect this awning will end up in the bin at then end. I’ve been camping for nearly 30 years and never had such poor quality. I should have not bothered and kept with my Quechua pop up tent, had that for 15 years and still like new.
Don’t waste your money on this poor quality rubbish, you would think £300 would guarantee a useable awning that does not leak and have poles that don’t split.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra OLPRO
Hi Kylie,
We’re very sorry to hear about the issues you experienced with your Cuba V2 awning, especially during an important trip. That’s certainly not the experience we want for any of our customers, and we understand how disappointing this must have been.
We have looked into your case thoroughly, including the return you sent back to us. Unfortunately, the parcel was lost within the EVRI network and never reached our warehouse, which is why we were unable to inspect or process it as expected. We fully appreciate how frustrating this situation was and the impact the delays had on you.
Although the loss was outside of our control, we have issued you a full refund as a gesture of goodwill, as we want to ensure you’re not left out of pocket and feel properly supported by our team.
We always aim to resolve any problems as quickly and fairly as possible, and we’re sorry that your experience did not reflect the service we strive to provide. If you feel able to update your review to reflect the resolution, it would mean a great deal to us as a small business.
If there is anything more we can do to help, please don’t hesitate to get in touch with our customer service team.
Kind regards,
The OLPRO Team
Besvarelse fra OLPRO
Thank you for the great review!
We’re glad to hear your parcel arrived on time and hassle-free — just how it should be! We appreciate you choosing OLPRO and hope you enjoy your purchase.
All the best,
OLPRO Team 🌿
Great product delivered in good time
Great product delivered in good time. Very happy with price, service and delivery.
4. oktober 2025
Besvarelse fra OLPRO
Hi there,
Thank you for your great review!
We’re so pleased to hear you’re happy with the product, service, and delivery — and that you felt it was great value too. Thanks for choosing OLPRO!
All the best,
OLPRO Team 🌿
after much searching for a porch for my…
after much searching for a porch for my campervan i fond olpro and found a company that cares, i ordered a porch from them that was delivered quickly and now i cant wait to use it.
27. september 2025
Besvarelse fra OLPRO
Hi there,
Thank you so much for your lovely review!
We’re delighted you found us after your search and even more pleased to hear that your porch awning arrived quickly. It means a lot to know you felt looked after — we always aim to provide products and service that make your adventures even better.
We hope you get great use out of your new porch and enjoy every moment on the road!
All the best,
OLPRO Team 🌿
Excellent chairs delivered quickly.
I recently placed an order a pair of Ultralight Folding Chairs for our campervan. These chairs are excellent. Compact, ultralight but also very comfortable. Just what we were after, and delivered quickly.
27. september 2025
Besvarelse fra OLPRO
Hi there,
Thank you for the fantastic review!
We’re so glad to hear you’re pleased with your Ultralight Folding Chairs — they really are a perfect fit for campervan adventures! Compact, lightweight, and comfy is exactly what we aim for, and it’s great to know they were just what you were after.
Thanks again for choosing OLPRO, and happy travels!
All the best,
OLPRO Team 🌿
Besvarelse fra OLPRO
Hi there,
Thank you for the brilliant review!
We’re thrilled to hear you’re happy with your caravan cover — it’s always great to know our products are hitting the mark. Thanks for choosing OLPRO!
All the best,
OLPRO Team 🌿
Ordered caravan cover
Ordered caravan cover. Product was delivered promptly. It looks exactly as advertised and will be excellent for winter storage
4. oktober 2025
Besvarelse fra OLPRO
Hi there,
Thank you for the great review!
We’re so pleased to hear your caravan cover arrived promptly and is just what you expected. It’s great to know it’ll be put to good use for winter storage — exactly what it’s made for!
Thanks again for choosing OLPRO, and we hope it serves you well through the colder months.
All the best,
OLPRO Team 🌿
Excellent support with awning aribeam replacement
I have had excellent customer service from OLPRO. I ordered a new airbeam for my 5 year old Uno Breeze awning. Because I have one of the very early models of Uno Breeze it didn’t fit properly. However OLPRO arranged to collect the awning, put a new inner tube in the original fabric sleeve, and return it to me as good as new. Thanks to Sarah for excellent communications throughout.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra OLPRO
Hi there,
Thank you so much for your kind words!
We’re really pleased to hear that our team — especially Sarah — was able to support you in getting your Uno Breeze back to full working order. It's great to know the custom airbeam solution worked well, and we're always happy to go the extra mile, especially for long-time OLPRO customers.
Thanks again for your continued support and for taking the time to share your experience. Wishing you many more great adventures with your awning!
All the best,
OLPRO Team 🌿
Fantastic item!
Quick dispatch. Quality product. My son took it on his week long residential as he hate sleeping bags and this was perfect according to him. He not only used it for sleeping, he wore it as a poncho for night time activities and was the envy of all the kids and staff. Thank you for a great product!
27. september 2025
Besvarelse fra OLPRO
Hi there,
Thank you so much for your fantastic review!
We're thrilled to hear that your son loved the Blanko and that it served him so well during his residential trip — both as a sleeping solution and a stylish poncho! It’s brilliant to know he felt comfortable and even became the envy of the group. That’s exactly the kind of feedback we love to hear!
Thanks again for choosing OLPRO — we hope the Blanko gets plenty more use on future adventures!
All the best,
OLPRO Team 🌿
Website was easy to use delivery was…
Website was easy to use delivery was quick and on time
27. september 2025
The 2 air windbreaks arrived on time
The 2 air windbreaks arrived on time. They were a bargain and are not compromised on quality etc. All guy ropes attached. The extra shaped material parts at both ends are fab as you can peg these down first. Especially handy if it's windy.
13. september 2025
Excellent service from start to finish…
Excellent service from start to finish just the job
24. september 2025
Your order came very qickly to Iceland.
Your order came very qickly to Iceland.
Thank you.
21. september 2025
Tents for Scout Group
I bought 8x3 man hike tents for my Scout group.
The cubs used them this weekend at a District camp and they were brilliant. The tents elicited more than a little envy from fellow groups' leaders!
10. september 2025
Excellent customer care
After a little problem with the delivery company, I could not fault the staff every effort was done and i received my item the very next day just before I was due to go away. Many thanks to everyone
20. september 2025
Good service
The caravan cover was reasonably priced and the delivery was quick. The cover fits the caravan perfectly with well placed zips for access. Time will tell whether it lasts longer than other makes of cover.
10. september 2025
Brought an Olpro 390 inflatable awning…
Brought an Olpro 390 inflatable awning with a lifetime warranty 🤣🤣🤣🤣
Lasted one night was ripped from the caravan in 25mph winds I put it up as per instructions.
Every other awning hadn’t moved.
Phoned Olpro and was told I would not get a refund due to “excessive weather conditions “
Disgusting customer service didn’t want to help in any way.
YOU HAVE BEEN WARNED!
13. september 2025
Uopfordret anmeldelse
Good camping chair
Ordered a camping chair and it's really good. Has extra pockets and a cool zip bag attached to it. Delivery was fine and packaged well.
12. august 2025
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