Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered a coat and haven't received it and the shipping information says the wrong address was on it. I tried contacting them several times no answer. I doubt I will get my item very poor customer service and I agree the products come from China don't know why they have Melbourne in their name. Very disappointed would have rather donated my money to charity than to this shonky company buyer beware.
Placed an order. Received receipt and tracking number via email. Received nothing for 2 weeks. Cant even contact them now. Looks like Ill be trying for refund through bank.
Very disappointed...very quick to take your money, send you poor quality goods then refuse any further communication regarding refunds...don't but from these people !! 😭
Do not buy from the so called Olive Melbourne company
They are frauds
I ordered a dress which looked amazing on their website, when I hadn’t received it after about two weeks I we mailed them numerous times without response
When it finally arrived it was very poor quality fabric and a very bad copy of what was showing on line
When I emailed them for a refund label still no response
Luckily my credit card company refunded me the money
I was lucky this time but will never buy on line again unless I know the company
This is not a real Melbourne store, and the products they send from China are much poorer quality than the products in the photos. The photos on the website showing a real boutique store are stock images or A.I. faked to look like a real store located in Melbourne. This is all a major red flag for fraud. Don’t give them your contact info and absolutely do not give them your debit card details.
This is an American business that makes you think that they're in Melbourne, Australia. When you contact them for a refund, they do not respond within the timeframe that they give for refunds. Actually they have never responded to my refund requests. When I complained to Fair Trading about the dress that I bought for my wife, that's when I found out that they were an offshore business and that they couldn't take any action against that business.
I Certainly would not recommend purchasing anything from Olive Melbourne
Don’t order from them . I only gave them one star because I have to. I ordered from them over 3 weeks ago. No delivery. I emailed. No reply. But suddenly a shipping update from china. My package is supposedly arriving in the next few days. From Melbourne? Highly unlikely? From temu - service would have been better. I seriously doubt this product will a) show up and b) be worth the melbourne pricetag,
WARNING!!!!!! THEY SELL RUBBISH. NOTHING LIKE WHAT IS PICTURED AND EXTREMELY POOR QUALITY.... I AM TRYING TO RETURN FOR A REFUND AND NO RESPONSE WHATSOEVER AFTER MULTIPLE ATTEMPTS.....THEIVES..
Absolute rubbish-does not fit like the pictures, cheap fabric and terrible workmanship. No reply from countless emails to try and return. Don’t waste your money
Absolute crap nothing like what I ordered, uncontactable, absolute rip off DO NOT BUY FROM THIS COMPANY
No stars but it’s not an option !!!
They are based in China claim they are in Melbourne & only use Australia post for delivers. FRAUD straight up….
I contacted them over a dozen times in the 6 weeks ?? It took to get my item & it’s nothing like the pic cheap & nasty & it wasn’t cheap. I have reported them to scam watch & several other places, I’m not taking this i’ll fight this through every channel possible
Do not buy from this site. No communication possible even though state 30 day returns possible. Once they have your money that's it.
This company does not respond when you ask them to send you a refund and return label. The dress took several weeks before arriving, it definitely does not look like their picture, and is of poor quality!!!! Avoid buying from them!!!!!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
