OKA - Guildford Anmeldelser 301

TrustScore 5 ud af 5

4,8

Tunsgate Quarter, GU1 3QY Guildford, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Yesterday we, once again, were exceptionally well looked after at OKA in Guilford. A girl called Emma took over as Lauren was stocktaking but found time to quickly explain our order etc to Emma. O... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A lovely store with great staff.I was assisted by Nicky who was really thoughtful. She enquired if I needed help and checked stock availability online and in other stores on my behalf, without me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As always OKA staff are extremely helpful. On this occasion Eglee spent time looking at my previous OKA purchases on line and was able to give good stylish advice on which cushions to coordinate wit... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Love my lampshades which I recently ordered online. I tried to call the Branch to order as had a couple of queries but the staff member was rather vague and not very helpful. This is a shame as on my... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Dekorerings- og boligindretningsbutik
  3. Lampeforretning

Skrevet af virksomheden

Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

301 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Mrs Osborne-Allen

Thank you for your lovely review. We’re so pleased to hear you always enjoy visiting our Guildford store, it’s always our goal to make sure every visit is as smooth and enjoyable as possible and we thank you for your continued support.

We look forward to welcoming you back again soon.

Warm regards
OKA

Bedømt til 5 ud af 5 stjerner

Great little sofa side tables

Superb instore experience, very helpful and knowledgeable staff. Was able to take the tables I bought home with me carefully wrapped by the assistant helping me.

1. februar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Julie

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that your visit to our Guildford store was a positive one, and your feedback has been shared with the team there. It’s always encouraging to know when our colleagues have made a lasting impression.

We really appreciate you choosing to shop with us and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Missing out on a sale item assistant's…

Missing out on a sale item assistant's from three shops so very helpful, above all expectations.

25. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Mrs Williams

Thank you for your kind review. We are so pleased to hear that you received such helpful assistance from 3 of our Showrooms and that they were able to locate the particular product you had been searching for. We aim to provide excellent customer service, and it's wonderful to know that we met your expectations.

We look forward to welcoming you back soon!

Best regards
OKA

Bedømt til 5 ud af 5 stjerner

Tremendous thanks to Fiona at Guildford…

Tremendous thanks to Fiona at Guildford for searching for my various things, ringing me back promptly when she had found them, and then arranging via the office team for them to be posted to me. Guildford have helped me before, when I have been too dozy to sort things out in London before they went out of stock there, and I have always been struck by how friendly they were. Thank you!

13. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Mrs Leigh,

Thank you so much for taking the time to leave your review. We’re delighted to hear about your experience with our Guildford team, and we’ll be sure to pass your kind feedback on to Fiona and the wider store team. It’s wonderful to know you’ve felt so well looked after, and we hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Outstanding service from knowledgeable

Outstanding service from knowledgeable, helpful and very friendly staff. Particular reference to exceptional Will and brilliant Fiona. Patient, very co-operative and fantastic suggestions and customer care. Faultless throughout.

10. januar 2026
Uopfordret anmeldelse
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Sarah,

Thank you so much for taking the time to share your review. We’re delighted to hear about your experience with our Guildford team, and we’ll be sure to pass your kind feedback on to Will, Fiona and the wider store team. We really appreciate you sharing this and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Thank you Fiona!

16. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Ms Wellham,

Thank you for taking the time to leave your review. We’re really pleased to hear about your experience, and we’ll be sure to pass your kind feedback on to Fiona and the Guildford team. We hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Fantastic brand, excellent service!

The store itself is very welcoming and the furniture and artwork is presented in an inviting manner. We were greeted and offered assistance by Will - he then helped us with locating items of interest and physically moving certain items so that we could see whether the combination of the individual pieces worked well together.

We felt no pressure whatsoever and Will also helped us overcome a potential delivery issue.

The service was nothing short of brilliant!

10. januar 2026
Uopfordret anmeldelse
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Peter

Thank you for your wonderful review. We’re delighted to hear you received such friendly and helpful service from Will at our Guildford store. We are committed to providing exceptional customer service, and it's wonderful to know that Will's expertise and dedication made your experience so enjoyable. It’s lovely to know you enjoyed the impeccable presentation of the store too — your kind words will be shared with the team.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Lovely shop

Really helpful snd friendly. Very happy with my purchase

11. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Anna

Thank you for your wonderful review. We are thrilled to hear that your visit to our Guildford store was such a positive experience. It is always rewarding to know our team delivers the helpful and knowledgeable service we aim for. Your kind words mean a great deal to us, and we look forward to welcoming you back for many more visits.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

I came into the store as it looked stunning

I came into the store as it looked like an oasis of calm and beauty after an awful afternoon ar Surrey County Hosp.. a lovely conversation with a wonderful lady was the perfect remedy for a grim day.. Came home with a beautiful throw too. Can't thank her enough..apologies, her name escapes me..

9. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Mr Berry,

Thank you so much for taking the time to share your experience. We’re really touched to hear that your visit to our Guildford store offered a welcome moment of calm, and we’ll be sure to pass your kind words on to the team. We hope you’re enjoying your new throw and that we have the pleasure of welcoming you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Staff are incredibly helpful and…

Staff are incredibly helpful and friendly. I love Sale time especially!

8. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Claire

Thank you for your kind review. We’re delighted to hear that you found some great pieces during our recent sale and that your experience at our Guildford store was such a positive one. It’s wonderful to know the team made you feel so welcome.

We truly appreciate your feedback and hope to see you again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Excellent customer service…

Excellent customer services from Ottie at Guildford store. Wonderful range of stunning products available and am very pleased with my purchases.

6. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Patricia,

Thank you for sharing your feedback with us. It’s great to know that your visit to our Guildford store was such a positive one, and your comments have been passed on to the team there.

We’re very grateful you chose to shop with us and hope to see you again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Great experience Knowledgable staff…

Great experience Knowledgable staff Thank you

6. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Linda,

Thank you for taking a moment to share your feedback. We really appreciate you letting us know about your visit and are glad you chose to shop with us.

We hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Charlotte was very helpful and…

Charlotte was very helpful and informative. Exceptional customer experience I’d say.

4. januar 2026
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear John,

Thank you for taking the time to leave your review. We appreciate you sharing your feedback, and your comments have been passed on to the team at our Guildford store.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Aperfect shopping experience

Aperfect shopping experience! The Oka store in guildford is fantastic - it has fantastic displays of almost all of Oka’s product lines. We were served by Pollyanna who was both personable and professional.
She guided us in our choices plus highlighted things we hadn’t considered. Oka are very lucky to have her!

28. december 2025
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Maria,

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that your visit to our Guildford store was a positive one, and your feedback has been shared with the team there. It’s always encouraging to know when our colleagues have made a lasting impression.

We really appreciate you choosing to shop with us and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Worth a look

This is one of those shops that it is really enjoyable to have a wander around. As an owner of a new flat it’s also a great place to look for new furniture.

22. december 2025
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Natasha,

We appreciate you taking the time to share your feedback. It’s lovely to hear that you enjoyed your visit to our Guildford store, and we’re glad you chose to stop by.

We hope to see you again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

The sales advisor

The sales advisor

22. december 2025
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Emma,

Thank you for taking the time to leave your review. We appreciate you sharing your feedback and are glad you visited our Guildford store.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Great Christmas shopping experience

Popped in for a few last minute Christmas presents and Danielle was brilliant in helping me find what I needed and has awesome wrapping skills!

20. december 2025
Uopfordret anmeldelse
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Indy

Thank you for your wonderful review. We’re so pleased to hear you received such superb service from Danielle and, together, you were able to find your last minute Christmas presents - and that her wrapping skills added to your positive experience.

We appreciate you taking the time to share your feedback and we look forward to welcoming you back soon!

Kind regards
OKA

Bedømt til 5 ud af 5 stjerner

Eglee in Guildford was superb and so…

Eglee in Guildford was superb and so helpful matching a rug with our lounge colour scheme. She went beyond to photoshop what the rug might look like in situ. As a result we bought other items in the store.

22. november 2025
Uopfordret anmeldelse
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Sarah

Thank you for your lovely review! We are committed to providing exceptional customer service, and it's wonderful to know that Eglee's expertise and dedication made your experience so enjoyable.

We truly appreciate your support and hope to welcome you back again soon!

Kind regards
OKA

Bedømt til 5 ud af 5 stjerner

What a lovely experience

What a lovely experience. I shall be back to purchase more amazing products. The quality is superb.

16. december 2025
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Yasmin

Thank you for your wonderful review. We are thrilled to hear that your visit to our Guildford store was such a positive experience. It is always rewarding to know our team delivers the helpful and knowledgeable service we aim for. Your kind words mean a great deal to us, and we look forward to welcoming you back for many more visits.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Perfect great staff.

Perfect great staff.

16. december 2025
OKA - Guildford-logo

Besvarelse fra OKA - Guildford

Dear Mrs O'Shaughnessy

Thank you for your kind review. We’re delighted to hear that you received such helpful and friendly service during your visit to our Guildford store.

We truly appreciate your feedback and hope to welcome you back again soon.

Best regards,
OKA

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere