Customer care is top notch. Dealt with us very well and organized for our refund.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’m pretty blown away with the customer service! Can’t say enough about Fardeen-what a exceptional employee!!! Actually everyone I’ve been in contact with in this store in Dallas has been absolutely... Se mere
There are no words enough to rightfully describe our wonderful experience when we purchase things over the phone with Mona at OKA Dallas location. She always makes what could have been a stressful... Se mere
Virksomheden har svaret
The shopping experience is extremely pleasant and seamless from browse to purchase. And the products arrived beautifully wrapped with care in a most timely manner.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’ve opened the doors to our second US store in the bustling Knox/Henderson neighborhood; perfectly situated for a day of brunching, boutique-browsing, and strolling along the Katy Trail. Set over one level, our collection of furniture and décor is featured in an ever-changing series of fully decorated looks. Explore a cozy cottage, a grand country estate, a smart townhouse and a bucolic holiday home, each of which exemplify a different aspect of effortless British style.
Kontaktoplysninger
4531 McKinney Avenue, TX 75205, Dallas, Texas, USA
- +1 972 919 0475
3,5
Middel
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer care is top notch
Customer care is top notch. Dealt with us very well and organized for our refund.
6. september 2023
Uopfordret anmeldelse
Besvarelse fra OKA - Dallas
Dear Lila,
Thank you for your review. We're glad our customer care met your expectations and that we could assist with your refund.
If there's anything we can do to improve, please let us know.
Best regards,
OKA
There are no words enough to rightfully…
There are no words enough to rightfully describe our wonderful experience when we purchase things over the phone with Mona at OKA Dallas location. She always makes what could have been a stressful over the phone shopping experience into a fun and delightful one.
Mona is knowledgeable, trustworthy, friendly and a total professional lady who encourages us without being pushy while also sharing up close photos or videos of whatever may pique my wife's interest.
OKA products are top-notch and while we miss no longer living within walking distance from the Dallas store, we can take comfort in knowing that Mona will facilitate our shopping over the phone.
28. juli 2023
Uopfordret anmeldelse
Besvarelse fra OKA - Dallas
Dear Albert, thank you so much for your lovely feedback especially about Mona, Unfortunately for us Mona decided to leave the business to pursue other opportunities and closer to home, however we have let her know this wonderful feedback as our Dallas team are still in contact with her. We cant wait to have you back in our store as all of our Dallas team will be happy to assist you in anyway they can.
Kind regards
Christopher
Pleasant, seamless shopping with outstanding products
The shopping experience is extremely pleasant and seamless from browse to purchase. And the products arrived beautifully wrapped with care in a most timely manner.
19. maj 2023
Uopfordret anmeldelse
Besvarelse fra OKA - Dallas
Dear Joelle,
Thank you for your wonderful feedback! We're so pleased to hear that your shopping experience was smooth and enjoyable, from browsing to purchase. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Still waiting :(
I waited for days for my return label. Now I have been waiting over one month for my return to be credited.
2. juni 2023
Uopfordret anmeldelse
Besvarelse fra OKA - Dallas
We are incredibly sorry for the delay in processing your return. Please can you advise your order number, either by editing this review or by emailing customercare@oka.com and we will investigate further and once receipt is confirmed ensure the credit processed immediately.
Bad customer service
Beautiful furniture - horrible follow through with delivery issues and damages caused by delivery team.
25. november 2022
Uopfordret anmeldelse
Besvarelse fra OKA - Dallas
We are sorry to learn you have experienced difficulties with the delivery of your order. Please can you advise the order number and our Customer Service Manager will reach out to you directly to discuss the matter in more detail.
I’m pretty blown away with the customer…
I’m pretty blown away with the customer service! Can’t say enough about Fardeen-what a exceptional employee!!! Actually everyone I’ve been in contact with in this store in Dallas has been absolutely amazing!
Will definitely be back 😍
7. juni 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.