I received my shipment of tablets in a timely manner, but on consulting with my dr he didn’t have the knowledge on this product so couldn’t approve it for me. I was able to contact Purelia with ease... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently had an issue that I needed help with. So I emailed customer support and was very quickly responded to by a person named Nica. This person was real and listened to my problem and was able t... Se mere
Virksomheden har svaret
I had concerns about my order and status of shipping/delivery. A gentleman named Tom responded to my email inquiry pretty quickly after I shared my message. Tom’s response and assistance was very... Se mere
Virksomheden har svaret
Had a problem with my charge and question about pausing subscription since I ordered multiple bottles..I reached out and Anna responded immediately..she was able to clear up any confusion and resolve... Se mere
Virksomheden har svaret
4,7
Fremragende
50 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tom and Nica made my purchase fast and…
Tom and Nica made my purchase fast and easy and would recommend them for fast and excellent customer service and experience!!! A++++
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi David,
We’re glad Tom and Nica made your purchase fast and easy, and we truly appreciate your enthusiastic recommendation. Thank you!
Warm regards,
The Purelia Team
Tom and your team are gems in disguise
Tom and your team are gems in disguise. Pure diamonds. They responded immediately with updated answers for me. I love the product and Tom and his team. Thank you.
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi,
Thank you for this wonderful feedback! We’re delighted Tom and the team responded immediately and provided the answers you needed.
Warm regards,
The Purelia Team
Quick response time
The response time when I needed help was AMAZING!
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Jeff,
We’re thrilled that our response time stood out and that you received help when you needed it. Thank you!
Warm regards,
The Purelia Team
I appreciate the help I received…
I appreciate the help I received regarding my refund. Once I explained myself, I was helped excellent.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Jamal,
We’re pleased our team listened, understood your situation, and helped resolve your refund concern. Thank you!
Warm regards,
The Purelia Team
Hello
Hi- After receiving your product, I was advised by my doctor not to use it due to my current health issues. I worked with Richmond and wanted to let you know how wonderful he was. He replied to my email quickly, discussed clearly my options for a return and even followed up once I made my decision. I have found it hard to get through to someone who could help, so Richmond was a fantastic breath of fresh air. My only advice is to improve your return process. The steps required are ridiculous. I chose your company because I thought you were located in the USA- asking people to make videos, ect. AND pay the international fees is a very shady way to conduct business. I cannot use your product and could only get a partial return- very dissatisfied. Having said that, Richmond was an absolute delight- give that man a raise (:
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Natasha,
Thank you for your honest and detailed feedback. We’re glad Richmond responded quickly, clearly explained your options, and treated you with genuine care. At the same time, we’re sorry the return requirements and international costs left you feeling dissatisfied. We’re listening, and your comments will be shared with our team as we work toward a simpler and more customer-friendly return process.
Warm regards,
The Purelia Team
Thank you so much for the quick and…
Thank you so much for the quick and helpful response!! Such a breath of fresh air!
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Crystal,
We’re delighted that the quick, helpful support felt like a breath of fresh air. Thank you!
Warm regards,
The Purelia Team
Prompt reply
Prompt reply, and really took care of my concerns!
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Jan,
We’re so glad our team responded promptly and took care of your concerns. Thank you!
Warm regards,
The Purelia Team
Fantabulous Customer Service/Support!
Anna was very prompt and thorough in helping me with my subscription and answering all of my questions regarding this product! It’s been a very positive experience - her customer service is top notch!!!😜
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Elizabeth,
We love hearing that Anna was prompt, thorough, and helpful with both your subscription and product questions. Thank you!
Warm regards,
The Purelia Team
I received a damaged bottle of your…
I received a damaged bottle of your product and Tom took care of it right away. Very happy for the fast recovery Tom.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Linda,
Thank you for sharing your experience. We’re sorry one of your bottles arrived damaged, but we’re happy Tom took care of the problem right away. We appreciate your patience and will keep using feedback like yours to strengthen our packing and delivery process.
Warm regards,
The Purelia Team
Besvarelse fra Purelia
Hi Bruce,
We’re glad you found our support responsive and respectful—we truly appreciate your feedback. Thank you!
Warm regards,
The Purelia Team
I had ordered 6 bottles of the product…
I had ordered 6 bottles of the product but only received 5. I emailed customer support & received a response within a few minutes. A couple hours later Tom emailed me saying the missing bottle would be sent to me. This level of customer service is rare but greatly appreciated.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Gerrit,
Thank you for your review. We sincerely apologize that your six-bottle order arrived with one bottle missing. We’re glad Tom responded within minutes and quickly arranged for the missing bottle to be sent. We appreciate you bringing this to our attention, and we’ll continue working to improve the accuracy of our fulfillment process.
Warm regards,
The Purelia Team
Great customer service
Customer service representative Tom was very helpful with resolving my issue! He was very courteous and knowledgeable!
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Janice,
We’re happy Tom’s courteous, knowledgeable support helped resolve your issue. Thank you!
Warm regards,
The Purelia Team
They resolved my issue a stand up…
They resolved my issue a stand up company.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Les,
We appreciate your kind words and are glad our team resolved your concern in a way that earned your confidence. Thank you!
Warm regards,
The Purelia Team
Louise helped my experience with…
Louise helped my experience with Purelia go very smoothly. I'm very impressed and look forward to ordering again from this company.
Jane N.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Jane,
We’re delighted Louise made your experience smooth and helped you feel confident about ordering from us again. Thank you!
Warm regards,
The Purelia Team
Why did I pay $83.24 for just 2…
Why did I pay $83.24 for just 2 bottles of Purelia???
24. august 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Barbara,
Thank you for bringing this to our attention. We’re truly sorry for the confusion and frustration caused by being charged $83.24 for only two bottles of Purelia. We understand why this would be upsetting. We’ll contact you personally by email to review the charge, and make this right as quickly as possible. Your experience will also help us identify where clearer information is needed.
Warm regards,
The Purelia Team
100% impressive response rate
Very fast response. Very impressive how they help and no questions asked. Definitely can recommend customer service from Purelia!
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Vonnie,
We’re thrilled that our fast, hassle-free assistance left such a positive impression. Thank you!
Warm regards,
The Purelia Team
Recent Purelia order
I emailed Purelia about a recent order that I received. The contents were darker and we’re stronger tasting. I thought maybe they were spoiled. Tom looked up my order and said that I may have had an older batch. They had recently improved the product making it darker in color and stronger in taste. He recommended maybe adding it to water or juice. Or just get used to the different taste. We are going to give it a try. Thanks Tom :)
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Patti,
Thank you for reaching out and sharing your concern about the darker color and stronger taste of your recent order. We’re glad Tom explained the product update and offered suggestions that may help. We understand that an unexpected change can be concerning, and your feedback will help us communicate future product updates more clearly.
Warm regards,
The Purelia Team
I was having a struggle trying to…
I was having a struggle trying to cancel my orders using the website. Still received a couple of orders, but after contacting Purelia and talking with Tom and explaining my problem, he helped me. Finally!! Thanks for understanding Tom.
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Glenda,
We’re sorry the cancellation process was frustrating, but we’re pleased Tom was able to get everything sorted out for you. Thank you for sharing your experience—your feedback helps us improve and make our cancellation process clearer and easier for our customers.
Warm regards,
The Purelia Team
My issue was resolved quickly by Tom
My issue was resolved quickly by Tom. I asked an additional question and that was also answered in a timely manner.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Carol,
We’re glad Tom resolved your issue quickly and followed up with a timely answer to your additional question. Thank you!
Warm Regards,
The Purelia Team
Tom was very helpful and kind when I…
Tom was very helpful and kind when I noticed I had signed up for auto pay. He was able to stop it. I love the product and am on my 3rd bottle! Any issues I had were dealt with kindly and promptly!
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Purelia
Hi Donna,
We’re happy Tom kindly resolved the automatic-payment concern, and it’s wonderful to know you’re enjoying your third bottle. Thank you!
Warm Regards,
The Purelia Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.