Thank you for your swift response, Dougal. The remaining problem which I have is that 48 of the photographs on the Off Agent website for Marigold Cottage remain crooked. I have sent these photog... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
sadly when switching to the new platform, i could no longer access messages from prospective buyers, or make edits to my listing. i tried to contact support to no avail, after tracking down the owner... Se mere
I really hope these guys succeed - the property market is for both buyers and sellers is a minefield, and this platform could bring some real efficiencies. I listed my property, and it was live on... Se mere
What a different and refreshing service. Really easy to navigate with excellent guidance along the way. Have saved myself huge amounts of fees that would have been going to an estate agent. I really... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Off Agent, we’ve reimagined how properties are sold in the UK by empowering homeowners to take charge of their sale. Our platform simplifies the process, giving you full control. We offer a modern, streamlined approach that allows you to manage your property sale with ease, saving time and money. It’s your home—sell it your way.
Kontaktoplysninger
lower wootton house, hr36px, almeley, Storbritannien
- 07530214849
- contact@offagent.co.uk
- offagent.co.uk
2,9
Middel
33 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I saved over £7,000 by using OffAgent
I couldn't be more pleased with using OffAgent to sell my flat. I was doubtful to start with, part of me felt it was too good to be true but i am 100 % satisfied. THANK YOU.
15. marts 2025
Uopfordret anmeldelse
Poor Service, Rude Owner.
An awful company, not fit to to deal with.
You upload your property online with them and making alterations has taken 5 days to request and is still marked as 'pending and never gets updated on all the major portals for selling a house. No place to upload an EPC, viewings take days to come through and when they do they go to your email in bulk and not on the property portal.
Run on a shoe-string outfit.
The owner, Dougal Hutle,y called me yesterday and admitted he is a start up company struggling with funding and agreed with my frustrations. Told him to refund me, but still ignored, still no updated property.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Offagent
We’re sorry to read this review and would like to clarify the factual position.
Off Agent is a self-service property listing platform. Listing changes are submitted for review to ensure portal compliance and are not instant, particularly where updates affect live feeds to third-party portals.
EPCs and viewing enquiries are supported through the platform and delivered via the contact details selected by the seller. Enquiry notifications are sent by email by design so sellers receive all buyer interest directly.
We do not recognise the claim that any refund was agreed and then ignored, nor that any statements regarding funding or business viability were made. We are happy to provide full account and billing records to Trustpilot for verification if required.
If the reviewer believes there is a specific outstanding issue, we encourage it to be raised directly with Trustpilot or via support so it can be reviewed against the account history.
Total game changer
Total game changer - imagine this is going to really shake up the real estate industry. Minimal cost, didn’t think much about it and then sold my house though it in under a month, saved a small fortune. Thanks guys!
6. juni 2025
Uopfordret anmeldelse
Did a fantastic job and were very…
Did a fantastic job and were very diplomatic and efficient in achieving the result. They did everything they set out to do.
2. juni 2025
Uopfordret anmeldelse
10 days from listing to offer
10 days from listing to offer - that’s been unmatched by the traditional agents we had been trying to sell through whose advise to us had been to remove it for the summer and try again in September.
Will definitely use again and recommend to friends and colleagues.
6. juni 2025
Uopfordret anmeldelse
Managed to get my property listed on the major portals
Managed to get my property listed on the major portals for only £129 a month.
Have had lots of enquiries and so refreshing to be in charge of when people come and view- I arranged my own open house and got it looking exactly how I wanted it!
It’s self service so you don’t get the hand holding you do from high street agents but I appreciate I am working a bit more to get the commission I’ve technically earnt!
6. juni 2025
Uopfordret anmeldelse
My appointments are not getting through…
My appointments are not getting through after I had an email if I want to sell via auction. Considering reporting to the police as fraud.
25. maj 2025
Uopfordret anmeldelse
Besvarelse fra Offagent
Hi Peter,
We're really sorry to hear this and appreciate you bringing it to our attention.
We take any concerns around communication and trust extremely seriously. It sounds like there may have been a technical issue with your appointment or message not coming through correctly — this is not the experience we aim to deliver, and we’d like to investigate this fully.
Please email us directly at support@offagent.co.uk with your contact details so we can look into this urgently and make things right. We're a legitimate UK business helping people sell their homes through different methods, including auction, and we want to ensure everything is transparent and properly handled.
Thanks again for raising this — we hope to resolve it swiftly for you.
Best regards,
It s good value but. .
It s good value, but there have been issues with the monthly fee not being reduced as they promised me at the beginning. Sometime it is awkward to use their self service website, and sometimes my requests for support have not been responded to.
25. maj 2025
Uopfordret anmeldelse
Besvarelse fra Offagent
Thank you for your feedback — we’re really pleased to hear you feel the service offers good value, but we're sorry to learn about the issues you've faced.
We always aim to be transparent with pricing and deliver a smooth self-serve experience, so it's disappointing to hear your promised fee adjustment wasn’t actioned and that support responses have been inconsistent. That’s not the standard we set for ourselves.
If you're happy to email us at Support@offagent.co.uk, we’ll review your account and sort out the fee concern straight away. We're also working on improving both the platform and our customer support systems to prevent these kinds of frustrations going forward.
Thanks again for your honesty — we genuinely appreciate you helping us improve.
Best regards,
horrendous experience
so far has been a horrendous experience, with poor communication. one start seemingly is too good
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Offagent
Hi Paul, We don’t have an account with your name, would we be able to get more information so we can help?
We’re a self service platform where you can upload properties and get them onto the portals, all sales enquiries are then automatically sent through. If an advert isn’t generating enquiries we can advise but it’s down to the user to make any changes.
What a different and refreshing service
What a different and refreshing service. Really easy to navigate with excellent guidance along the way. Have saved myself huge amounts of fees that would have been going to an estate agent. I really felt that I could sell my house better than an estate agent as we had done so much work to the house and was really able to explain to prospective buys everything we had done that will ultimately benefit them.
Overall a great experience.
6. marts 2025
Uopfordret anmeldelse
Excellent Company, Excellent Value!
Having been registered with another online agent, who charged over £100 for a monthly Rightmove listing, I found OffAgent excellent value, plus with the personal excellent customer service from Dougal
From start to finish, the process was smooth and efficient. The platform was user-friendly and made listing my property easy. Communication was first Class; the team was always available to answer questions and provide updates. The professional photos showcased my property beautifully, attracting numerous potential buyers. I highly recommend this online property agent to anyone looking to sell their home hassle-free!
21. februar 2025
Uopfordret anmeldelse
I sold my house in 15 days
I sold my house in 15 days, including exchanging contracts. The viewers poured down, and all of them were real, genuine people looking for a house.
From last July to the beginning of January I tried four traditional agents, sometimes two at the same time. I never got an offer.
With the traditional agents all the viewers were local. With OffAgent most of them were some distance away, one even from the Bahamas. This type of person is more likely to but my house.
With OffAgent the seller deals directly with the buyers. It's fast, quick and easy to change times. The buyers also like it.
Give it a shot, it's the new house buying technology. It always takes time for something new to pick up speed. Look at electric cars. They had a bit of a runway to get going but look at them now.
29. januar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.