I liked the product so far. I have been using it just a few times, so I can't share much results yet but it overall feels very comfortable to use it, the light feels powerful. I absolutely love that d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Odelyne solved my issue 100%. They were courteous, understanding, professional, & stood behind their product guarantee!! You can’t ask for better customer service than that. I received my replacemen... Se mere
Masque efficace pour traiter l'acné: réduit les imperfection en agissant sur l'inflammation et la cicatrisation. Gros bémol: j'en suis à mon 3e masque en moins de 3 mois: grande fragilité structurelle... Se mere
We had a small shipping snafu - UPS wouldn't deliver the mask until I paid a customs fee. I have never experienced that before and reached out to the company. They responded immediately and offered... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Odelyne, we believe skincare shouldn’t be a luxury or an empty promise. That’s why we create beauty devices that combine real technology with visible results, so you can take care of your skin at home, with the quality of a professional treatment. We’re an independent brand with a simple idea: to bring together science, design, and well-being in products that truly make a difference. We listen to our customers, improve continuously, and always speak with honesty. No filters, no unrealistic influencers, just real results, real people, and a growing community. Thank you for trusting Odelyne. If you’ve already tried one of our products, your experience can help others feel more confident in their decision. We’d love to hear your thoughts 💛
Kontaktoplysninger
Barcelona, Spanien
- support@odelyne.com
- odelyne.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Slow delivery, good communication
I ordered my package on november 24th. I got it yesterday, january 2nd. It has been a long time. Seemed like there were some issues during the transport. Thought the package would never arrive. At least they replied to my mails fast and followed up. They also gave me a discount on the product to compensate.
Sitzt angenehm
Sitzt angenehm, lässt sich leicht anwenden und wirkt hochwertig verarbeitet.
Overall is a very good product
Overall, The product is great. Not immediately visible, but I could see skin improvements with each time. So, it’s more accumulative. I experienced delays in receiving product, however the Customer service was reachable and provided their apologies.
Perfect experience
Perfect experience: fast, easy and smooth.
Will definately buy again!
Livraison rapide et envoie soigné.
Livraison rapide et envoie soigné.
Article de qualité
Vorsicht Betrug
Vorsicht Betrug. Ich habe nach dem auspacken versucht die maske wieder direkt bei odelyne zu retournieren. sie melden sich nicht zurück, das dauert jetzt schon über 5 Wochen. ich habe mehrere mails geschrieben. es wird nicht geantwortet. vorsicht !
Very great and valide product
Very great and valide product, excellent!
Delivery was very fast
Delivery was very fast. The mask is lightweight and very comfortable to wear. It has several modes for skin treatment. I've been using it for two weeks and I've already noticed my skin is brighter. I recommend it.
Very slow delivery
Update
After almost a month item delivered. Happy with item.
Offered partical refund for inconvenience. Very speedy replies from customer service when concerned about delivery.
No item delivered
I was reassured it was going to be dispatched the start of the week but still no sign of my product and no tracking email.
Not trustworthy
I’ve been using this mask for two weeks…
I’ve been using this mask for two weeks now — 15 minutes, five times a week, in the regeneration mode.
I can already see a difference: my skin looks fresher, smoother, and noticeably firmer. I’m really happy with the results so far.
One thing I’ve learned from experience: the mask shouldn’t be strapped too tightly. If the band is pulled too firmly, it can leave slight marks on the nose. Keeping it comfortably fitted works perfectly and avoids this.
Comfy to use and results are noticeable......
The mask and chest attachment are very soft silicone and feel great while wearing. I LOVE the wireless feature and the battery pack charges quickly. It also allows flexibility to use only the face mask, only the chest component, or both together. I use the eye guards as well, which prevents any potential discomfort from the light itself and allows me to read, email, watch TV, etc.
I have been using it 3-4 times a week, 15 mins at a time (10 mins red, 5 mins combined red & blue glow boost), for about 3 weeks and I have definitely noticed evening of skin tone (I have areas of melasma) and overall brighter skin. I researched A LOT of masks, this mask not only has near infrared but also infrared energy (on top of basic RLT).
My dermatologist always tells me 70% of skin care can and should be done at home - this is a great, FDA-cleared investment and fits well into my personal care routine.
Product review
The product arrived really quickly, the packaging was beautiful. Product is as advertised
výborný produkt
výborný produkt, sedí na tvári, prispôsobivý materiál, jednoduché ovládanie
Schlechter Kundenservice
Ich habe eine Infrarotmaske bestellt. Die Lieferung war schnell. Jedoch möchte ich diese nun zurücksenden und jetzt wird es anscheinend problematisch. Mehrere E-Mails, Kontakt über Chat-Bot und keine Antwort darüber wie und wohin ich die Maske zurücksenden kann ...
Schade!
Genial
Genial, me encanta, es muy potente la luz roja, ademas es flexible y comoda.
My shopping experience with Odelyn was perfect!
My shopping experience with Odelyne was excellent. The platform is very intuitive and clearly explains what each product offers, which helped me choose with confidence. Delivery was very fast and the communication about the order status was flawless. I’m now trying the LED mask and, although it’s only been a few days, I’m satisfied so far
Envío rápido y buen embalaje
Envío rápido y buen embalaje. Mascara de buena calidad, resultados en proceso.
Easy to use product
Easy to use product: very fast delivery. Looking forward to see the results!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








