I placed an order which was not delivered. I tried calling the published customer service number. I received a recording saying the number was not recognised. I had also at the same time set up a mont... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been taking Macusure for a year now and at a recent eye test was told my macular degeneration had not got worse in that year
Although the items were delivered promptly, response post-purchase has been very poor. I wished to return 2 of the items due to eye irritation, but have not had a response despite having sent 2 ema... Se mere
I found the ordering process easy for EvoTears. Ocular Express has the lowest price and the product arrives safely from overseas. Th entire process is seamless.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ocular Express - Your Online Opticians managed by GOC UK registered Optometrists - We Prioritise Evidence Based Research in manufacturing our supplements to help manage conditions such as Macular Degeneration, Diabetic Retinopathy and Glaucoma.
Kontaktoplysninger
86-90 PAUL STREET, EC2A 4NE, LONDON, Storbritannien
- 02033020377
- admin@ocularexpress.co.uk
- ocularexpress.co.uk
4,5
Fremragende
81 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The package was left on my doorstep rstep as…
The package was left on my doorstep as I was away.
They deliveries were posted through the letterbox, upto 1 month ago, I was at home on that occasion.
As I have not yet returned home, I assume the package is still outside.
I don't think this is satisfactory.
I would appreciate your comments.
Ann Willcock
8. maj 2026
Besvarelse fra Ocular Express
Hi Ann,
Thank you for bringing this to our attention, can you kindly contact us via our email address: admin@ocularexpress and one of our team members will investigate why this happened with the courier and if a replacement can be arranged.
Thank you
Regards
Ocular Express Customer Service Team
Besvarelse fra Ocular Express
Hi Elaine,
Thank you for shopping us at ocular express, were very happy you recieved your order and hope to see you again soon. Our optometrist team are always here to help!
all the best
Ocular express team
Brilliant experience
Brilliant experience, I have now signed up to monthly prescription
7. marts 2026
Besvarelse fra Ocular Express
Amazing news! Were very happy you had a good experience and will do our best to ensure that we look after you!
All the best
Ocular Express Team
Delivery was quick
Delivery was quick, item was well packed and the product is awesome.
6. februar 2026
Besvarelse fra Ocular Express
Hi Berlin!
Our team just wanted to say that were really glad you enjoyed your product and that we provided a good service. Thank you for shopping with us at!
All the best
Ocular Express Team
Besvarelse fra Ocular Express
Hi Mr Shepherd,
Thank you so much for your kind words, we ar Ocular Express are pleased to have given you good service.
All the best
Ocular Express Team
Macusure subscription
My monthly subscription is always on time, with useful notifications about the delivery.
Good product and competitively priced.
25. januar 2026
Besvarelse fra Ocular Express
Hi Jane,
Thank your for your kind review, were very happy to have given you a good service and will strive to continue to do so!
All the best
Ocular Express Team
Amazing products and service
The product I purchased-Hylo is quite difficult to get hold of, however Ocular Express stock it .
Ordered on Wednesday , delivered on Thursday .
Very impressed with this company.
28. januar 2026
Besvarelse fra Ocular Express
Hi Walter,
We just wanted to say from the ocular express team that were very pleased to have given you a good service and that you received your product! We try to always stock hylo night and the hylo range and will continue to do so!
Thank you for being a valued customer with us.
All the best
Ocular Express Team
Besvarelse fra Ocular Express
From the Team: we just wanted to give you our thanks for your kind words! Were honestly very pleased to have given you good service.
All the best
Ocular Express Team
Received my purchase very quickly and…
Received my purchase very quickly and no problems encountered
30. november 2025
Besvarelse fra Ocular Express
Hi Margaret,
Thank you for your review. Were glad the team was able to give you a quick delivery and service! Thank you for being a valued customer with us at ocular express!
All the best
Ocular Express Optician Team
Great Value for Eye Health Support
Great Value for Eye Health Support
I’ve been taking the Macusure Vision Support supplement for a little while now, and I’m really pleased with it. The formula is based on the trusted AREDS II research and includes lutein, zeaxanthin, bilberry, and pine bark extract – all well-known for supporting long-term eye health.
The capsules are easy to swallow, vegan-friendly, and don’t have any unpleasant aftertaste. I appreciate that it’s made in the UK, which gives me confidence in the quality. At this price point, it’s excellent value compared to similar eye supplements on the market.
As a Healthcare professional myself, i can confirm this is the best product i have used which has worked for myself.
I already feel more reassured about supporting my vision for the future, and I’ll definitely be continuing with these. Highly recommend for anyone looking to take care of their eye health.
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Ocular Express
Hi Ya-seen,
Thank you for your kind words. We look forward to supporting your vision in the future.
All the best
Ocular Express Team
Efficient and personal service.
26. november 2025
Uopfordret anmeldelse
Suspicious at first as it’s a new site that came within three days
I usually buy hylo night from Amazon for my dog as she cannot blink due to facial paralysis. I went into a panic when I couldn’t get my hands on any thankfully this site wasn’t sold out first time ordering from here no issues whatsoever and came within three working days.
3. november 2025
Besvarelse fra Ocular Express
Hi there Tori,
We just wanted to say we hope your dog is doing alot better and that the product is helping her. Thank you for your kind review. Were happy to have helped you!
All the best!
Ocular Express Team
Pleased with service and the produc
2. november 2025
Besvarelse fra Ocular Express
Thank you Roy! We are proud to have given a good service
Delivered to your door no hassle
Great price and great not to have the hassle of walking to the nearest chemist and speedy delivery
1. november 2025
Besvarelse fra Ocular Express
We are happy to have given you food service Antony!
A few days ago I submitted a 1 * review…
A few days ago I submitted a 1 * review for this Company. I am pleased to say I have since had an email apologising for the delay in delivery, as Royal Mail had lost the parcel. They immediately sent out a replacement which I received today. Thank you for correcting this promptly.
27. oktober 2025
Uopfordret anmeldelse
Still not received the latest order…
Still not received the latest order despite Royal Mail saying delivered!
18. oktober 2025
Excellent service
My medication arrived on time I didn't have to do anything apart from pick it up from my door mat, I am very pleased with the service
18. september 2025
Besvarelse fra Ocular Express
Were very happy to have given you a good service.
Fantastic service only been taking the…
Fantastic service only been taking the capsules just over a month but my eyes are much better. also having it on monthly subscription I don't need to remember to order them. Thank you so much
24. september 2025
Besvarelse fra Ocular Express
Fantastic news that our product has helped to make your eyes better! This really made our day! Were very happy to have helped and will do our best to continue to help you protect and preserve your vision! Our team all wish you well! Once again thank you for being a valued customer with us at ocular express.
All the best
Ocular Express Team
Very reliable service….thank you.
19. august 2025
My optician recommended I found…
My optician recommended you and I found it easy to order, and prompt delivery
10. juli 2025
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