Ocean Refresh Anmeldelser 

99
•
TrustScore 1.5 ud af 5

1,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Portée 5 ou 6 fois et la semelle sous la chaussure s’est fendue dans toute la largeur! C’est bien de faire des chaussures à base de recyclage mais ça serait mieux qu’elles ne soient pas biodégradable... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a pair of the unisex sliders which were so small and narrow they looked like children’s. I emailed them and they said that people found them small sizing but it said nothing in the descripti... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

hermès have not delivered my order yet so i don’t know why i’ve had a request to rate!!! add-on: I did receive my order but unfortunately had to return them (wrong size), this was over a month ago &... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Note: I posted a very similar review on their website about a month ago but it was never published. Seems they may only post positive reviews there (Edit: the review has now been published). I wa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik
  2. også i
  3. Fodtøjsgrossist

Skrevet af virksomheden

We have big ambitions and a clear purpose – to rid our oceans of plastic. We will remove 2 million plastic bottles from our oceans by 2021, and turn them into stylish apparel & footwear. Making a long-lasting, positive impact for all living creatures.


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

99 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,6

Alle anmeldelser

(99)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Waited months and months for my…

Waited months and months for my delivery which I had to chase for an update. Would have been nice to have been provided with that information. Delivery and packaging was good once received and customer service were quick to respond once contact had been made.

2. april 2021
Ocean Refresh-logo

Besvarelse fra Ocean Refresh

Hi, we're really sorry you had such a wait for you order. We experienced major delays due to Brexit and COVID-19, thankfully we're back on track now! We tried to communicate the situation as best we could with all of our customers and offered returns on multiple occasions to those customers who didn't want to wait for their order. As a small team, the last year has been really challenging for us and we're really sorry that you didn't get your flipflops as quickly as you should have.

We're really glad that you like your flip flops and that you had a good experience with our customer service team. Thank you for your feedback & we will endeavor to ensure you have a wonderful experience should you choose to order with us again! 😁

Bedømt til 5 ud af 5 stjerner

Amazing shoes with an amazing purpose!

These shoes are unbelievably comfy to wear. I was worried at first that they wouldn't be very comfy and might need breaking in a little bit but oh was I wrong!

The mission behind Ocean Refresh is amazing and it's something that I definitely want to be a part of. If you're looking to make a difference to the planet, and you want to look and feel great at the same time, then these shoes are for you!

29. marts 2021
Bedømt til 5 ud af 5 stjerner

Nothing short of amazing!

Great customer service from the word go! Thank you!
Great service and the products came quickly. I’m so pleased with my new Vegan and recycled Nill trainers and the ocean flip flops. I can hardly wait to wear them.

I’m really happy I have found a company that takes care of the ocean and recycles the plastic to use and wear again!

I will definitely buy again!
Thank you guys! Keep up the fantastic work!

26. marts 2021
Bedømt til 5 ud af 5 stjerner

Brilliant !

Absolutely fantastic products, purchased a pair of wavecatchers and I haven’t been disappointed they are lightweight and extremely comfy plus 100% made from recycled plastic ! Really can’t go wrong.

26. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered the sliders as a present

I ordered the sliders as a present. There was a hold up with delivery but Ellen was really easy to communicate with and sorted out so we received them on time.

The sliders are great quality and look as good if not better than their rivals. But these are much better for the environment

19. marts 2021
Bedømt til 5 ud af 5 stjerner

Absolutely fantastic product

Absolutely fantastic product, the only inconvenience is with returns/exchanges. The process was quite a faff and so a straight forward returns form/label would have been appreciated... especially if it meant not having to pay for an expensive return postage! The team were absolutely fab with processing the exchange and I greatly appreciate their help. Thanks Ocean Refresh ☺️!

5. marts 2021
Ocean Refresh-logo

Besvarelse fra Ocean Refresh

Hi Eve,

Thank you so much for your kind review, we're so glad you like your trainers!
We're sorry that you found the exchange process to be a hassle but we're glad we could help you.

We've looked into providing free returns postage for our customers but as a small business this is a challenge for us. We also feel that encouraging returns diminishes our ability to be as sustainable as possible, as we have to re-pack and re-deliver orders (more paper & more emissions!).

We're constantly looking at ways we can develop and provide better service for our customers so we're grateful for your feedback and will see what we can do to make our exchange process easier in future.

Enjoy the trainers and thank you for helping us save our oceans, one step at a time!

The Ocean Refresh Team

Bedømt til 5 ud af 5 stjerner

What an amazing company!

What an amazing company! My new flip flops arrived in 2 days and came with a personalised note which was lovely! They are without a doubt the most comfortable flip flops I've ever worn, already tempted by some of their other shoes!

3. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic trainers...

I’ve just purchased the women’s nil white limited edition trainers. Really fast delivery, packed extremely well and loved the personalised message of thanks inside.
They’re super comfy with a high quality feel, it’s surprising they’re made using recycled material! Highly recommend!

27. februar 2021
Bedømt til 5 ud af 5 stjerner

Omg love the NIL trainers

Omg love the NIL trainers. I often find wearing trainers all day hurt my feet due to fibromyalgia. But these ones are so comfortable to wear all day and have great arch support. The vegan leather is so soft and doesn’t cause blisters. Love the fact too that they are fully recyclable

27. februar 2021
Bedømt til 3 ud af 5 stjerner

broken

Confey shoues arrived on time but went to tie my shoe lase and the bit of plastic that u put ya lase through snapt off I super guled it back but shouldn't of happened in first place

10. februar 2021
Ocean Refresh-logo

Besvarelse fra Ocean Refresh

Hi Joe,

We are so sorry to hear that the aglet was damaged on your Wavecatcher Trainer! This is the first time we have heard of this problem, our trainers are handmade and we pride ourselves on their quality. Thank you for pointing it out to us. We have dropped you an email, please respond when you can so we can get this resolved for you.

The Ocean Refresh Team

Bedømt til 5 ud af 5 stjerner

Les chaussures sont parfaites

Les chaussures sont parfaites, très belles et confortables !
Très content de notre achat et en plus on fait une belle action pour la nature et les animaux.
L'équipe d'Ocean Refresh est très professionnelle et disponible pour les questions. Bravo!!!

9. februar 2021
Ocean Refresh-logo

Besvarelse fra Ocean Refresh

Thank you so much for your kind review Maeva! We're so glad you love your trainers.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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