Stay away from this place
Stay away from this place. First of all do not rent room at Westwinds 4758, it's a dump. Most importantly never use Ocean Reef to rent anything at all. Tons of things were broken on our arrival and they even try to charge us for a broken faucet we had told them about when we first arrived. They claimed they had refunded that but after more than a month we are still waiting. Also they told us that they were going to give us some money back for all the inconvenience during our stay. But just today they changed their mind even admitting that we really deserved a comp.
Here's the letter:
Ocean Reef Maintenance
8:44 AM (3 hours ago)
to me
"Dear O and V,
Thank you for taking the time to share your feedback regarding your recent stay at Westwinds 4758. We sincerely apologize for the inconveniences you experienced and appreciate you bringing these matters to our attention.
We can confirm that the $100 charge related to the kitchen faucet has been fully refunded, as it was determined that the issue was reported properly during your stay.
While we understand and regret that your experience did not meet expectations, after careful review, we are unable to offer any additional compensation beyond the refund already issued. We acknowledge the disruptions you encountered and are taking steps internally to ensure these types of issues are addressed more proactively in the future."
So more SCAM that this I am not sure you can find anywhere else. Plenty of rental companies in the Destin area so please STAY AWAY FROM THIS ONE! Want more proof? Go look at their F rated BBB barrage of complaints! UNREAL.