Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ocean Hair is a South Africa-based premium wig and hair extensions brand, with a physical store in Durban and online at oceanhair.co.za. Founded in 2009, we have nearly two decades of experience in the hair industry, serving thousands of retail customers and wholesale dealers worldwide. REAL — Our Brand Core Real Human Hair · Real Quality · Real Store Experience · Real Original Footage · Real Fair Discounts · Real Trust Real Human Hair: Pure authentic human hair, zero synthetic blend. Real Quality: Factory-manufactured with strict quality inspection before every dispatch. Real Experience: Physical store in Durban — touch, test and try on in person. Real Content: All photos and videos are original real shot. What you see is what you get. Real Price: Transparent factory-direct pricing, no inflated fake discounts. Real Trust: Trusted by thousands of returning customers and wholesale dealers. Our Belief Beauty is infinite, free, and inclusive. A wig is not just an accessory — it is a way to transform, express, and embrace endless styles with confidence. Our Commitment Authenticity: 100% high-quality human hair, strict selection for every strand. Comfort: Continuously upgraded wig cap design for a breathable, effortless wearing experience. Diversity: Wide range of textures, lengths, curls and colors for every style preference. Quality Assurance: Direct factory supply, no middlemen — controllable quality at competitive prices. Sincere Service: From pre-sales consultation to after-sales maintenance, we are always here for you. Together with Ocean Hair, explore your infinite possibilities and meet your infinite beauty.
Kontaktoplysninger
1F103, The Wheel Shopping Centre (China Mall Durban), 55 Gillespie Street, South Beach, 4001, Durban, Sydafrika
- +27 74 254 8990
- service@oceanhair.co.za
- oceanhair.co.za
4,0
God
11 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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4,0
I bought online the weave when collect…
I bought online the weave when collect it, I am told to add another money because the sale is for online people who will also pay paxi but its was written. I asked for my money back some they are so rude. They are not reliable with their website. I am so upset that i no longer own a weave.
3. oktober 2026
Besvarelse fra Ocean Hair
We’re sorry that the difference between our online and in-store offers caused frustration.
The R290 offer is an online-only special for orders delivered via PAXI. Our in-store special price has always been R350, which also applies to store collection. These conditions are stated on the product page, and we apply the same pricing consistently to avoid confusion.
Your payment was refunded during your visit to our store that day. It was never our intention to mislead you, and we’re sorry that the experience left you disappointed.
I got high quality hair,good service…
I got high quality hair,good service and in time delivery
23. september 2026
The hair quality is so nice🔥🔥🔥
1. oktober 2026
check your order video before they ship it because no returns
great quality and fast delivery
27. september 2026
They sell Good quality hair,their…
They sell Good quality hair,their prices accommodates everyone,there's no specific target market,everyone is a target . Good quality hair and affordable prices at Oceans
25. september 2026
The hair is so supper great
I love the service about the shop, the hair is so great I love the quality
19. september 2026
The wrong hair colour came
17. september 2026
Besvarelse fra Ocean Hair
We’re sorry the colour wasn’t what you expected. After reviewing the video you sent us, the colour appears consistent with the actual product and the colour shown in our product-page videos, rather than a different colour being sent.
Before dispatch, we send each customer an individual video of their wig for confirmation and only pack and ship once they confirm that everything is correct. For your order, we also sent a clear, detailed video, and no colour concern was raised when you confirmed it.
We understand that you feel the colour looks darker than expected. Hair colour can appear slightly different under different lighting conditions, which may explain the difference you’re noticing. Our wigs are made from human hair and can be professionally coloured if you prefer a different shade, although this is entirely optional.
We’re sorry for the disappointment and appreciate the opportunity to clarify what happened.
Eeasy and effecient service
ordered on Wednesday and received order on Monday via Courierguy. Satisfied with quality of hair.
16. september 2026
Good communication and fast delivery…
Good communication and fast delivery and quality of the product topnotch
5. september 2026
My order arrived within 2 days.
My order arrived within 2 days of placing it. I was very impressed with the correspondence from Ocean hair. They communicated with me through out my order.
2. september 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.