Pour les gens curieux et qui ont un grand besoin de voir et d’être entourés de beaux objets, c’est un plaisir de fouiner sur ce site. Les commandes sont tres bien gérées, les emballages tres soigné... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Starting off with a wrong invoice, charging me more on delivery. Item delivered with issue, chipped, imperfect. We agreed to replace it. New delivery - even more issue, more chipped edge and no respon... Se mere
Virksomheden har svaret
Obsessed with this site, I've always scrolled it but when someone gifted me Justine Menard glassware from the Oblist and one glass arrived broken, they were so quick and sweet about sending a replacem... Se mere
Virksomheden har svaret
Très forte réactivité du service client à la moindre question. Mon colis a été expédié and les plus brefs délais et est donc arrivé à temps pour Noël. Une fois réceptionné, celui-ci était parfaiteme... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fuelled by an unwavering love for design and a passion for curating unique pieces, The Oblist meticulously selects a refined collection of emerging artists, innovative brands, and timeless vintage treasures from every corner of the globe. With a harmonious interplay between history and modernity, our mission is to enhance your living space and bring a touch of artistic beauty to your everyday life.
Kontaktoplysninger
10 Rue de Penthièvre, 75008, Paris, Frankrig
- customer@oblist.com
- oblist.com
4,3
Fremragende
158 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra The Oblist
Merci beaucoup pour votre retour. Nous sommes ravis que tout ait été parfait.
L'équipe The Oblist
Besvarelse fra The Oblist
Hello Marjan,
We are sincerely sorry that the item you received does not meet your expectations.
In order to take the necessary steps with the seller, we sent you an email two days ago as we need to receive some pictures of the item.
We sent you another email today, kindly get back to us with some pictures so that we can take the necessary steps with the seller and solve the situation as soon as possible.
Thank you for your understanding.
Warm regards,
The Oblist Team
Outstanding service—rare to find such a…
Outstanding service—rare to find such a personalized and professional experience in the industry. Exceeded all expectations with a proactive, efficient, and exceptionally high level of service
5. december 2024
Uopfordret anmeldelse
Incredible products and great responsiveness
Great product, great responsiveness and great service all together.
29. november 2024
Uopfordret anmeldelse
Annonce erronée
J’ai commandé une commode pour le prix de 1800€. Cela ne comptait pas le prix d’envoi, qui est d’environ 300€. Peu importe, puisque apparemment le fournisseur n’a pas d’ajustements automatiques pour les stocks; résultat temps d’attente de 12 semaines pour un produit listé en stock…
Pour ce prix, il faut exiger plus d’organisation de la part de vos fournisseurs.
17. november 2024
Great Customer Service
The company reached out to me when a parcel wasn‘t able to be delivered. They ensured a smooth process and helped me in every matter. They replied very quickly and followed up asking again if I now received the parcel ensuring everything went well. Great customer service!
22. november 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Bonjour Claire,
Nous vous remercions infiniment pour cet avis positif et sommes ravis que vous soyez satisfaite avec votre commande et nos services !
Cordialement,
L'équipe The Oblist
Amazing Glassware
Amazing collection of different artists on their website. Unfortunately, I haven’t been aware that my order originated from the US and therefore had to pay import taxes. Other than that, the order process has been quick and the order tracking great. 👍🏻 I would definitely recommend the shop but you have to be aware that you have to pay import tax!
12. november 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Hello Sabrina,
Thank you very much for your kind words!
We understand that customs duties can be an unexpected cost, which is why we take care to indicate the country of dispatch on every product page and to specify below the Shipping and Taxes section : If you are located in a different economic zone, you may be subject to customs duties.
We hope this information will clarify the situation and allow you to continue your shopping experience with us without any worries.
Warm regards,
The Oblist Team
Excellente website
Excellente website, where I found the perfect present for my brother's 30th!
Love the customer service and finding gems!
13. november 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Dear Alexandra,
Thank you very much for your kind words! We are happy that you are pleased with our service and your order.
Warm regards,
The Oblist Team
I love this site
I love this site. My order arrived quickly and what a wonderful design!
6. november 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Dear Jennifer,
We are very glad to hear that you are satisfied with your order and we thank you very much for your kinds words !
Warm regards,
The Oblist Team
Service client top
Nous aimons les produits par ailleurs le délais de livraison aurait du nous etre spécifiés car nous avons attendu + d'un mois pour recevoir 6 serviettes.
Je met 5 étoiles tout de même car le le service client de the oblist est au top . Nous avons été pris en charges par Chloé qui a été a l'écoute et qui a trouvé des solutions.
6. november 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Bonjour,
Nous sommes très heureux que vous soyez satisfait avec votre commande, et nous vous remercions infiniment pour cet avis positif et pour votre compréhension.
Cordialement,
L'équipe The Oblist
Satisfaite de mon achat qui correspond…
Satisfaite de mon achat qui correspond à mon attente. Coupe en porcelaine très bien emballée et livrée en moins d'une semaine.
Plate-forme de décoration pour les amateurs d'objets originaux et haut de gamme.
30. oktober 2024
Besvarelse fra The Oblist
Bonjour Christiane,
Nous sommes très heureux que vous soyez satisfaite avec votre commande, et nous vous remercions infiniment pour cet avis positif.
Cordialement,
L'équipe The Oblist
Service Client au top
Service Client au top, même si la commande a mis un peu de temps À arriver, je suis ravi du résultat final, tout est très bien emballé et le produit très chic conformément à la description.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Bonjour Johnny,
Nous vous remercions infiniment pour cet avis positif !
Nous sommes heureux que vous soyez satisfaits de notre service et de votre commande.
Cordialement,
L'équipe The Oblist
No response
I made a purchase. Small side table.
I received my confirmation of the order.
And that’s all. I’ve sent emails requesting an eta of when my order would ship. I’ve reached out to The Oblist support and sell. I still haven’t received any emails or support this was almost 2 weeks ago. I’m starting to feel like I’ve been scammed.
22. oktober 2024
Besvarelse fra The Oblist
Dear Bobby,
Thank you for reaching out, and we apologize for the frustration you've experienced with your recent order. We understand how important it is to stay informed about your purchase, and we’re sorry for any lack of clarity in communication.
We checked our records and could only locate your email from yesterday, so it’s possible the previous one didn’t come through. Rest assured, we’re here to assist you now. As your order is a unique vintage piece from one of our trusted sellers, shipping timelines can sometimes vary, especially for international deliveries. We’re contacting the seller immediately to confirm an estimated shipping date for you.
We appreciate your patience and understanding, and we’ll be in touch shortly with an update. Should you have further questions in the meantime, please don’t hesitate to let us know by email.
Warm regards,
The Oblist Team
Sérieux
Ce site est sérieux, j'ai reçu une assistance rapide et efficace du service client pour résoudre un problème.
30. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Bonjour Diane,
Nous vous remercions infiniment pour cet avis positif ! Nous sommes heureux que vous soyez satisfaits de notre service et de votre commande.
Cordialement,
L'équipe The Oblist
Besvarelse fra The Oblist
Dear Annika,
Thank you very much for your kind words! We are happy that you are pleased with our service and your orders.
Warm regards,
The Oblist Team
Curation
Choix élégant, précis mais pas prétentieux, un service après vente très réactif.
Merci pour cette expérience
17. oktober 2024
Besvarelse fra The Oblist
Bonjour Chloé,
Nous sommes heureux que vous soyez satisfaits de notre service et de votre expérience avec nous.
Cordialement,
L'équipe The Oblist
Besvarelse fra The Oblist
Bonjour Sarah,
Nous vous remercions infiniment pour cet avis positif et sommes ravis que vous soyez satisfait avec notre service et votre commande.
Cordialement,
L'équipe The Oblist
Beautiful selection of items and excellent customer service
I bought a beautiful ceiling light for my dining room from The Oblist and it arrived promptly. I didn’t check inside the box and a month later I found one of the glass shades was smashed when the electrician came to install it.
It was way outside of the deadline to inform them of delivery damages (3 days) so they were under no obligation to help, but Chloé in their customer services did everything she could to assist me and promptly had a replacement shade delivered direct from the manufacturer, all the time keeping me informed. I would highly recommend buying from this company based on my experience.
24. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Oblist
Hello Sarah,
Thank you very much for your kind words ! We are very pleased that you are satisfied with our service and your order.
Warm regards,
The Oblist Team
Service clientèle à l'écoute et très…
Service clientèle à l'écoute et très réactif, merci CHLOÉ !!!
8. oktober 2024
Uopfordret anmeldelse
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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