Nzblooms Anmeldelser 

Website says 20% off first order but that didn’t happen. It was 15%
I ordered sympathy flowers - a dozen long stem WHITE roses.
Flowers arrived on time, but there were 3 yellow roses and the rest a peach colour.
No correspondence at all that they couldn’t provide what I requested (which is clearly on the website as 12 white roses). The 3 yellow roses looked like they were about to drop all the petals already.
Not impressed. Never again.

The company advertised as a Nelson same day service delivery florist. I paid a heap of $ to send flowers as a sympathy message fir the same day. Immediately I got a message saying flowers will be substituted and woukd be delivered first thing the next day. They were not delivered until late the following day. Really disappointed with that, so asked for a proportional refund... they sent $5 and refused to communicate. Totally misleading about being based in the city where you want to send flowers!!

Ordered and paid for flowers to be delivered in Masterton. Money went out of the account and we received an email to day they couldn't deliver. We asked for a refund nearly a month ago. Customer service hung up on us. These people have stolen our money. DO NOT USE THIS COMPANY. They are engaged in fraudulent activities.

Jenny made my order smooth sailing and got my order delivered the same day! She was so quick to reply and very friendly, thank you so much Jenny! I will definitely order more from here.

I didn’t read the reviews. I realized too late that this company is fake. The flowers never got delivered and I got a scammed.

Its not all doom and gloom!

After ordering some flowers for my mum while i live in the UK, i saw the discount offer and snapped up the purchase. Only then did i google the company and found these reviews. I was horrified and thought i would have a similar experience to those reviews below. I can say I've had the opposite. I ordered a Deluxe bunch to be delivered to a home address and although it was delivered a day late (hence dropping a star) they have done a fabulous job. They notified both me and my mum that there would be a delay and offered some complimentary chocolates. My mum said the flowers arrived beautifully packaged and are absolutely stunning. So although the delivery time wasnt bang on, everything else was on point and good communication throughout.

Most people dont post reviews if it all goes smoothly, only those where it goes poorly, so if like us all, you made an order and then read these, please dont panic. Ive had a great experience!

Do not purchase from there. The flowers delivered were not even close what was advertised. Their customer service is awful with automated emails and no one to call.
Would only offer replacing or a $20 store credit as ‘goodwill’. Neither of which were appropriate.

I would give zero stars if I could. The website is misleading and customer service is possibly the worst I have ever received. My order has not been delivered and they will not give me a refund. Now they have stopped replying to my emails. They are scammers

Avoid this website like the plague.. complete fake company who do not deliver what is ordered but take your money.. I spent 150 dollars on flowers for mums birthday and until today she has recieved nothing (waiting 3 weeks). Their “helpdesk” says they are investigating but they provide no information and say they cannot issue any refund… complete fake company so please avoid…

DO NOT PURCHASE FROM THIS COMPANY!! Totally my own fault for not reading reviews first...this organisation is nothing less than a scamful operation...there is NO same day delivery but they charge you for it...haven't received flowers yet as email msg says in 3 days time - is that even legal? You have been warned people DO NOT BUY FROM THIS SCAM COMPANY

If it was possible to give less than one star and run into the negatives, I’d give it. I ordered a bouquet for my mother’s birthday, and was so happy that I’d arranged for other deliveries as well, because the bouquet that arrived was limp and petals turning brown.

After providing a 1-star review, a response from NZ Blooms advised that they saw their customer service team was already in touch. Nope.

They eventually offered two options: a replacement or a store credit.

They reneged on the replacement for some ridiculous reason, so I chose the only option I was left: a store credit.

Still no code, and it’s doubtful I’ll get one.

Do not waste your money on this business.

The product and the customer service is appalling with absolutely no intention demonstrated by the owners to put anything right.

Flowers from the supermarket is much better quality and far cheaper.

Abysmal and DISAPPOINTING
The online ordering process was easy, the delivery arrived on time, but the actual bouquet was undersized, looked wilted, old, tatty, dehydrated and browning at the edges. These were not fresh.
I ordered "supersize" and it came with a $125 price tag but what I received was anything other than impressive. If this was supersize, I'd hate to think what 'regular' looked like.

I know it IS possible, as I've ordered flowers from different places many times before. I requested assistance and complained to their customer service twice, but received ZERO contact in return.

Would certainly not recommend and would warn anyone against using NZ BLOOMS in the future.

Bitterly disappointed with this experience.

Never again! I ordered from Australia to be delivered the same day as they provided that option. Someone from the company rang and said they could not meet that deadline and it would be the next day. They would include chocolates as a bonus, nothing I could do as I had paid.
The flowers arrived wilted and mainly leaves....not like the photo I ordered the biggest bunch and it looked like the smallest bunch and they threw in a random chocolate bar.
Very disappointed and embarrassed,my sister deserved beautiful flowers for her birthday.

The worst customer service I have ever experienced. I called to check on an order that hadn't been delivered. The person I spoke to was so rude and coughed and spluttered in my ear. They then hung up on me. Do not use this company.

Scammers. I ordered a bouquet for my friend and what arrived is nothing like what was in the photo depicted. Also there were daisy’s in the bouquet in which i had paid $100+ dollars for and the flowers were half dead. It seriously looked like they had went out to their backyard and picked 5 of the most dead flowers and put it in a bouquet. Very much a scam, no wonder they rang me offering to include free chocolate. Scammers.

I ordered the premium sunshine bliss bouquet, it arrived 2 days late and the quote from the recipient was ‘they look like they’ve spent a few days in a truck’. Which is exactly what happened!! With no water! After paying for same day delivery - which they refused to refund!
The bouquet did not even closely match the picture on the website, with a few roses and not much more.

I wish I could share photos here because what a waste of money.

DO NOT ORDER FROM THIS COMPANY!
The 1 star can be for their prompt reply to tell me there’s nothing they can do and will not be refunding my same day delivery fee.

I ordered the deluxe Mason Jar bouquet for a bereavement. They arrived a day late and the bouquet was absolutely appalling. A tiny offering nothing like the photo, and it was already dying. 10 small stems in total for $100 plus $15 for (late) delivery. The roses were fully opened and curled at the edges, the gerbera by the next day (1 day after it was delivered) had flopped over and were dead. The only thing still alive was the few sprigs of green fernery and some alstroemeria. I received two auto generated replies when I complained, advising no refunds, but I could have a store credit or another bouquet delivered. As if I would want to go there again! Do not use this company.

Sadly I had not read reviews. Just thought I had chosen a company in region as it came up on top. Ordered flowers for special occasion, next day delivery. On day of delivery I started receiving messages they could not be delivered. All different reasons. Terrible service. Still have not seen the flowers. They due not try to help me at all.

DO NOT USE THIS COMPANY!

Extremely disappointed. Thinking you are surprising someone to find out they get nothing! Or at least on wrong day. I’ve yet to find out if they will be delivered. Which will be after the actual day they should have arrived.

The worst service! No they don’t do same day delivery even though it states that on the website they rang after I placed my order and said it would be delivered the next day then I get an email saying it would be 5 days later they also promised a refund of the same day delivery of $5 when I paid $19.95 it’s a scam never use them again

Terrrrible!!! Couldn’t deliver said they would upgrade and deliver another day. I refused offer asked for refund they refused. Finally said would refund and they hung up. No refund no flowers