I placed an order (#S02687) on March 27, and it was supposed to arrive in 8 days. However, the tracking has been stuck at the same stage since March 26th. I have contacted support multiple times, but... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfor... Se mere
I ordered some Melatonin for my family from Nutricity and they arrived safe and sound and in perfect condition. I waited about 5 weeks for them to arrive, but they arrived. Will use this website... Se mere
Order this product over a month ago and still hasn’t been shipped out 🤦🏽♀️ then I realised that it’s not an Australian company double-SMDH. At this point I don’t think I’ll even receive my purcha... Se mere
2,3
Under middel
161 anmeldelser
Har besvaret 13 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The good and bad Nutricity
There were no order placed and fulfillment communications, nor any shipping updates without prompting.
I was nervous based on the reviews online, after I had order the good and was very concerned.
On the positive, the team responded within 48hrs and continued to respond as I peppered them with correspondence on shipping etc.
The goods arrived with 10 days of order and I am thankful it all worked out.
I've provided feedback to the organisation and hopefully that helps the next person. The brand damage is shocking when you get a 50/50 response online, that the company could be a scam
3. november 2025
Uopfordret anmeldelse
Long wait for delivery
Received the product ordered, but it took a little over 3 weeks to arrive.
21. oktober 2025
Terrible communication
Terrible communication, took over a month to post my order, never got an explanation as to why, terrible experience
21. oktober 2025
So unprofessional
So unprofessional
Took 3 weeks to ship out my order then one had any idea what was happening I’d never order anything from you again
23. september 2025
Absolute waste of time
Absolute waste of time. I ordered my item and waited for weeks with no update and then had to email the company every day to get my money back. I am still surprised that they actually refunded me. Wish I had ordered from somewhere else because I’d have the product by now
19. september 2025
No communication from the company took…
No communication from the company took weeks to get to me . When I did arrive it was in a courier bag that had been tapped around the bottle it was a nightmare to get into . Would never order from this company again and if you are thinking of ordering DONT !
4. september 2025
Disaster
Disaster. No communication. 6-12 days became 30.
Don’t deal with this company
3. september 2025
Product taste is excellent and…
Product taste is excellent and hopefully will be beneficial to my children. The bottles seal was however open and some of the product had leaked. I am hoping this might have been from customs and not a tampered with product as I am giving it to my children.
27. august 2025
3 weeks for melaton to arrive had to…
3 weeks for melaton to arrive had to keep emailing finding out where my order was . I normally pay $22 through iherb but I ordered here cost me nearly $100 .. dont order thru these guys go somewhere else
10. september 2025
Uopfordret anmeldelse
Product arrived broken
Product arrived broken. All product leaked out. I will require a refund
13. august 2025
Besvarelse fra nutricity.com.au
Hello,
Have you had a chance to contact our support team yet? In cases like this, they’ll be happy to arrange a replacement or refund. You’ll just need to share photos of the broken item with them.
Thank you,
Nutricity Support
Demands personal bank details
Extremely sus and RED FLAG to deal with. They demanded a copy of my bank statement.
"To proceed with the processing of your order, we kindly ask you to provide us with a screenshot of your bank statement. This screenshot should clearly display the bank name and include transaction history showing the payment made to Nutricity."
I told them to take a hike and that they had no legal right to ask for this personal information.
I cancelled my order immediately and demanded a full refund. Still waiting to see if that happens. If not transaction will be disputed at bank.
Proceed with EXTREME CAUTION
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra nutricity.com.au
Hello,
Thank you for your feedback. We’d like to clarify that we never request full personal bank statements. In very rare cases where a payment is flagged as “high-risk” by our payment gateway (based on the gateway’s own risk-scoring system, not our choice), we may ask the customer to provide a small cropped screenshot showing only the specific Nutricity transaction.
This is not about viewing personal finances — the only detail we need is the transaction code generated by the bank, which is unique and helps us confirm the payment securely. This process is in place solely to protect both our customers and our store from fraudulent activity.
We completely understand if you’re not comfortable providing this and respect your decision. In such cases, we promptly process cancellations and refunds as requested.
Thank you for bringing this up — we’ll continue to improve how we communicate this policy so it’s clearer and less concerning.
Nutricity Support
The best part is that I'm dealing with…
The best part is that I'm dealing with an Australian Company. Great product. Love it.
1. juli 2025
Waiting for 12 days without any update…
Waiting for 12 days without any update after submit the order.
They post my order after I sent mail to ask where is my order.
Already would like to cancel the order if they still not send yet but they send parcel doesn't ask me anything.
And also waiting for another 10 days to receive parcel
7. juli 2025
Took a few weeks to arrive
Have used it for a week now and seems to be great product, but it took a few weeks to arrive which I was a bit surprised at. Took 9 days for them to even ship.
I will try them again.
28. maj 2025
I suspect they’re a scam
I suspect they’re a scam. They charged my credit card but I have received no confirmation or order number or information from them. no product either.
7. juni 2025
Uopfordret anmeldelse
Besvarelse fra nutricity.com.au
Dear Sir,
At the time of placing your order, no email address was provided by you—only a phone number. As a result, you did not receive a confirmation email.
Earlier today, we received your enquiry via our contact form and have already responded. For any further queries, feel free to reach out to us directly at support@nutricity.com.au. We’ll be happy to assist you in every possible way.
Best regards,
Customer Support Team
Nutricity.com.au
Foliumpx great product
I am extremely grateful to have the opportunity to purchase foliumpx in Australia.
It is a great product.
20. maj 2025
Besvarelse fra nutricity.com.au
Thank you for your feedback. We’re truly sorry for the delays and lack of response. While we’re glad you like the product, we understand your frustration with the service.
We’ve taken your feedback seriously and are working to improve our communication and delivery process. Please email us at support@nutricity.com.au with your order number so we can assist you promptly.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.