Huge thank you to Kevin Nguyen for his patience and understanding. Even though I struggled to explain myself clearly, he took the time to really listen and showed genuine empathy throughout. Outstan... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.
Recieved free advice from Tenants Advice about repairs in my council property. They sent us Mr Bobby, who is professional, friendly, and genuinely tried to help. He went around and checked everythin... Se mere
Virksomheden har svaret
We had a fantastic experience with Tenant Advice during our inspection. Dennis was professional, thorough, and really put us at ease with his expertise. Everything was handled smoothly, and we felt tr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Kontaktoplysninger
Tenants Advice, Epworth House, 25 City Road , EC1Y 1AA, London, Storbritannien
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
Fremragende
694 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely Helpful
Came out the day after contact. Kevin Nguyen was extremely helpful in getting the process started.
22. april 2026
Uopfordret anmeldelse
Huge thank you to Kevin for his…
Huge thank you to Kevin Nguyen for his patience and understanding. Even though I struggled to explain myself clearly, he took the time to really listen and showed genuine empathy throughout. Outstanding customer service—much appreciated!
Esther
22. april 2026
Uopfordret anmeldelse
I have only got I contact with Tenants…
I have only got I contact with Tenants Advice. My house was visited to see issues.
21. april 2026
Uopfordret anmeldelse
Colin the surveyor did a excellent &…
Colin the surveyor did a excellent & thorough inspection
20. april 2026
Uopfordret anmeldelse
Really good experience from the start…
Really good experience from the start very quick response and very quick with there visit to my home, the young man that came was professional and very polite and helpful a answering all questions that was asked then quick response with moving forward thank you
16. april 2026
Uopfordret anmeldelse
I’m pleased that someone is taking this seriously
I’m pleased that someone is taking this seriously at last.
16. april 2026
Uopfordret anmeldelse
He was polite helpful and dealt with me…
He was polite helpful and dealt with me and my wife very politely
15. april 2026
Uopfordret anmeldelse
Polite
Polite, well mannered and really professional, Asim who visited my property was really thorough with his inspection, explained the process in detail, would definitely recommend this company, brilliant to deal with.
15. april 2026
Uopfordret anmeldelse
First Attendance with Tenants Advice
Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.
14. april 2026
Uopfordret anmeldelse
I got a very Good service from KEVIN…
I got a very Good service from KEVIN NGUYEN . Thank you KEVIN
9. april 2026
Uopfordret anmeldelse
Rai was very helpful and guided me…
Rai was very helpful and guided me through the process of what happens next, very polite 10/10 customer service,
13. april 2026
Uopfordret anmeldelse
We had a fantastic experience with…
We had a fantastic experience with Tenant Advice during our inspection. Dennis was professional, thorough, and really put us at ease with his expertise. Everything was handled smoothly, and we felt truly supported throughout the whole process. Highly recommend!
10. april 2026
Uopfordret anmeldelse
Very helpful and informative!
Very helpful and informative!
Surveyor Janet was very professional, knowledgeable and polite.
9. april 2026
Uopfordret anmeldelse
Professional and excellent customer service
Customer service is excellent! the fact they have plenty female and male staff including surveyors too which ensures as a female you can always talk to a female to feel at ease. Everything I was told happened exactly when I was informed it would, very quick responses, always explain everything for you to understand. The surveyor visited within the week for the first survey too establish if you have a case, he did such a professional job and also an excellent report. A solicitor was appointed immediately after survey and took on the case straight away contacted me and advice me straight away as to how the case will proceed. Excellent service from everyone involved. If you have a housing repair issue this is the Company to help you get them resolved.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Tenants Advice
Hi Pansy,
Thank you for brilliant review. From start to finish we strive to ensure everyone we assist feels heard and supported from start to finish. It's great to hear this has been relayed in your experience with our team!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Service from this company is excellent
Service from this company is excellent, they book appointment promptly and actually come out to check the disrepair, I am satisfied with the service from this company
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim
Asim was a very polite caller. He was respectful and listened carefully. He also explained the process clearly and listened to any concerns . Highly recommended
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
1st appointment
Was very reliable with appointment set up and before arriving called in advance that Asim is coming over for inspection
Very kind and respectful
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Samrawit
Hi, I appreciate you coming over today to inspect the issue. He explained good he so nice hard working look all over I apricate bless him 🙏
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Gentleman came to my propety was very…
Gentleman came to my propety was very patient as school holidays and ihave full house, i kept him esiting but he was very understanding b it he got the job done. Thank you so much rehan. Very politr and bring very oatient
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tenants Advice
Thank you for the great review!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.