I am trying to cancel my subscription. I cannot do that since I forgot my password/ and forgot password is not sending an email. tried to call the number (833- 686- 3723) that is not in service. For m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I am trying to cancel my subscription. I cannot do that since I forgot my password/ and forgot password is not sending an email. tried to call the number (833- 686- 3723) that is not in service. For m... Se mere
Virksomheden har svaret
I had recently received a charge for this website and I thought I had already canceled my subscription and it caused me to think there was fraud on my card, I realize that it was just me forgetting to... Se mere
Virksomheden har svaret
Got my issue figured out really quickly! Forgot to cancel the yearly subscription on accident, had to hit up the support - got a reply within an hour, telling me the refund is going to be sent out wit... Se mere
I got a free trial because I wanted to test this service but then I was 2 days late to cancel the subscription and was charged the annual 80 dollar fee. :( Luckily I contacted support right away and... Se mere
Virksomheden har svaret
Numerade is the virtual learning platform that adds more meaning back to STEM education. An online source of support that provides the tools to encourage understanding above all: understanding what you learn, why it matters, and why it matters to you.
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
i have canceled my trial less than an hour after i signed up for it, and received a mail that says that they have canceled my plan and i also proceeded to delete my account but after what read on here and on other platforms i got a little worried that they will charge me

Besvarelse fra Numerade
I’ve been trying for two days to cancel my free trial on Numarde, but every attempt results in an error message saying “something went wrong.” Despite multiple tries and no fault on my end, I still haven’t been able to cancel. With the billing date fast approaching (May 3rd), I’m extremely concerned I’ll be charged for a service I don’t want to continue.
There seems to be no easy or reliable way to stop the subscription, and the lack of prompt support only adds to the frustration. This experience has left me feeling misled and disappointed. I wouldn’t recommend signing up for the trial unless you’re willing to risk being charged against your will.

Besvarelse fra Numerade
I don’t remember when I subscribed however I realized I was subscribed to a yearly subscription today when I got hit with the charge. I emailed customer care about a refund and explained my situation and financial hardship. I was written back to within a few hours and will be receiving a refund.

Besvarelse fra Numerade
I got a free trial because I wanted to test this service but then I was 2 days late to cancel the subscription and was charged the annual 80 dollar fee. :(
Luckily I contacted support right away and they got back to me immediately and are giving me almost a full refund minus a month! (Which is fine because I’m the one who waited too long to cancel before the trial ran out). Very fast and helpful service thanks to Kaitlin and I appreciate getting a refund!

Besvarelse fra Numerade
This is a total SCAM. I definitely wasn't provided with sufficient notice of free trial and payment thing. Maybe I needed it for one single assignment/question and try the free trial. But I wasn't notified anything that I needed to keep paying for this service which I NEVER USED. Their customer service wouldn't issue any refund to you. Beware of this scam website. They are one of those companies just want your credit card number and allure you for recurring payment every month.

Besvarelse fra Numerade
The platform itself is helpful to students. I also love how they understand and resolve subscription concerns/issues. It would always be my go to app whenever necessary. Thank you very much, Numerade!

Besvarelse fra Numerade
Please check my email and do the refund for me ! My bank said that the number you gave me they cant check anything. Please check my email and let me know you do the refund for me through which bank or which apps !
Customer service was very efficient and helpful with any problems I encountered!

Besvarelse fra Numerade
SHADY COMPANY
I used a free trial to view some examples, but their solutions were completely incorrect. I ended the free trial right there and then. 7 months later I noticed I'm still being charged...

Besvarelse fra Numerade
So far, my experience has been positive. Unlike some of their competitors, they offer a free trial. I signed up for the trial and then cancelled, but one of the questions I asked was answered after I ended my trial. I was treated kindly and fairly in order to continue my trial in order to see the answer and video.
So I needed some help with stats and in some cases, the exact question I was looking for help on had already been answered. Some of the trickier ones I also ran by Chat GPT. I will say that one of the questions I looked up on Numerade was wrong, there was a typo, and I let them know. But Chat GPT had more errors in their calculations. So for that reason, I can confidently say that Numerade is my best option based on the competition and AI options.

Besvarelse fra Numerade
it says if I want to see the answer than I need to sign up, and when I sign up it makes me pay

Besvarelse fra Numerade
Answers were never correct and help was worthless. I canceled TWICE and was billed for 2 months still! Can’t ever reach anyone! This is a scam and beware!

Besvarelse fra Numerade
I really appreciate Kaitlin’s help. She was quick, professional, and genuinely made the process stress free for me. Very impressed! Great customer care!

Besvarelse fra Numerade
When I was arranging my credit card statement, I realized that I did not end the annually agreed free trial plan. Beside the plan was single payment for a year, they show understand and refund the payment of the remaining 11 months. It was fast response and quick action in order to refund.

Besvarelse fra Numerade
I canceled my free trial like 3 months ago and being charged 29.95 a month. A total scam and fraud.

Besvarelse fra Numerade
I was surprised to see all of the negative reviews about customer service, because my experience was excellent. I had issues with not being able to access the features on my account, then attempting to cancel a subscription and delete my account. My phone has been glitching a bit lately anyways, plus I had several "Hide my Emails", none of which were to my actual account. I was confused on where the charge was coming from, especially since I hadn't gotten a chance to use the service and deleted everything. I emailed customer support and got an IMMEDIATE response from an incredibly helpful representative, Kaitlin. She was very quick, very kind, and very patient with me. After trying to figure out where the charge came from, she was able to find an account that I never realized was under my alternate email. My phone often autofills emails between my normal one and my alternate one, so I assume that the issue was my thinking it was the normal email the whole time. Not to mention my phone did not save an account or password with that email, so no wonder the account was lost. As a courtesy, I was issued a refund. Thank you Kaitlin for your help!

Besvarelse fra Numerade
I also wanted the free trial for a week, and then forgot to cancel. No reminder. I was charged 95 dollars. I find that super unprofessional. Also, I can only contact them by email. I found phone number and live chat options on google, and none of them worked

Besvarelse fra Numerade
Best hope you don't forget to set a reminder to cancel the free trial. No refund is available, and payment automatically goes through, no check up on whether you wish to continue with the subscription like most honest websites. Content is mediocre, and the AI explanation tool is terrible.

Besvarelse fra Numerade
I canceled during the trial, but they didn't cancel it, then they charged for 2 months and wouldn't refund it.

Besvarelse fra Numerade
Subscribed to numerade about a week ago and I cancelled their free trial and they charged me 180 bucks. Scam site that locks answers under a pay wall and answers are not fact checked or reviewed. Also poor customer service I have emailed them every 3 days and they say they're still working on it. Don't waste your money.

Besvarelse fra Numerade
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.