Extremely unprofessional experience. I requested a quote through their website, and after submitting the form, I was directed to their meeting booking portal. Since I urgently needed a 3PL solutio... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We've been using NPFulfilment (NZ) since 2019 and have found them to be exceptionally helpful when we really needed them. We had a few invoicing hiccups earlier in the relationship and sometimes you d... Se mere
Virksomheden har svaret
NPF has been a standout 3PL partner for us. Their barcode-driven system means inventory discrepancies are virtually nil, and their customer service team gets back to us quickly. We’ve had two account... Se mere
Virksomheden har svaret
NPF 3PL has been absolutely fantastic to work with. They’ve stored our packaging safely and securely, giving us complete peace of mind. Whenever we need stock, they get it to us quickly and reliably... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
NPFulfilment provides a fast and highly efficient order fulfillment service across Australia, New Zealand, and Asia. We are of one Australia’s most prominent order fulfillment company, shipping more than 2 million products a year throughout Australia and the rest of the world. We work with companies like yours to save you massive amounts of money, increase your profits, and allow you to intensify your focus on your core business. We've already helped save millions of dollars for some of Australia's foremost household names.
Kontaktoplysninger
17 Interchange Drive, 2766, Eastern Creek , Australien
- 1300 882 318
- sales@npfulfilment.com.au
- npfulfilment.com
3,9
God
28 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not a good experience
This company increases pricing without telling their customers. They also tend to over charge if you don’t pay attention to your invoices, which we where not entirely happy with. They have hidden monthly quota fees (Penalties) for not meeting 50 orders per month on top of weekly storage and high order handling fees these accumulatively chew into your margins. Their fees are always fluctuating and increasing so it’s hard to run your business when these variable costs are constantly changing without notice. We questioned them about this and an invoice where we learned we had been overcharged and they never responded to our countless emails.. terrible service.
19. februar 2023
Uopfordret anmeldelse
The best in the business.
Working with NPFulfilment has drastically improved our business. In comparison to other third-party logistics companies that we looked into, NPFulfilment have the most to offer. The technology that they have is innovative and easy to use and our entire process - from start to finish - is now streamlined and organised, giving us the opportunity to work on future developments. Leave the logistics in the hands of a company like NPFulfilment who know what they’re doing and, trust us, your business will thank you for it.
21. februar 2021
Uopfordret anmeldelse
Besvarelse fra NPFulfilment
Kayla, thanks for such a positive review. We look forward to a long and mutually beneficial relationship with you and your company.
Great company to work with,highly…
Great company to work with,highly recommended for any size business.
18. februar 2021
Uopfordret anmeldelse
Besvarelse fra NPFulfilment
Hi Steve,
Thanks for your review. We are so glad to have you as our client and value your business.
Do not use this company
Do not use this company. There areridiculous fees that they aren't clear with you about upfront. Like trade taxes getting your product there, and a minimum 350 order or you get a $2 fee for every order you get under that mark. They also charge a $6 fill rate not counting the $10 shipping which destroys any small product bottom line. They erroneously pulled international orders and filled them, and ignored my requests for cancelation, and charged me an absurd amount for those orders they weren't supposed to fill and will not agree to fix their error. Beware! Do not use this fulfillment service! They are an absolute con and ripoff and I've dealt major financial losses solely because of their bad business.
13. juli 2020
Uopfordret anmeldelse
Besvarelse fra NPFulfilment
Hi Jeremy, we are sorry that you were disappointed by our fees & services. We know that what we do does come at a cost. The fact is that all good Fulfillment companies in Australia have a minimum spend. This was clearly stated in the agreement you signed. You had a choice of plans and you selected one that did not suit your business model.
The trade taxes you mentioned are clearly stated in our rates schedule and unavoidable. We do request our international clients to seek tax advice before commencing business in Australia.
Regarding the error you mentioned, unfortunately, it was an error from your side that allowed these orders to enter our system. Our system integrations are robust and offer faultless order processing. We are sorry to see you go and wish you the very best success with your business.
NPF has been a responsive
NPF has been a responsive, effective, and flexible partner.
25. august 2017
Uopfordret anmeldelse
NPFulfilment and its people are …
NPFulfilment and its people are reliable, trustworthy, offering exceptional customer service for complete peace of mind. They are the ideal partner to our business.
24. august 2017
Uopfordret anmeldelse
NPF provide professional and efficient …
NPF provide professional and efficient warehousing and distribution services. From unpacking containers to shipping to customers, they take pain out of order fulfillment.
24. august 2017
Uopfordret anmeldelse
Good, consistent performance
Good, consistent performance with reliable back end systems.
Customer service team are quick at replying but tend to use a template response which doesn't always relate to the questions being asked.
A little more flexibility with one off tasks or favors wouldn't go a miss, but appreciate this cannot always be undertaken.
Overall very happy and look forward to continuing our partnership.
24. august 2017
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.