NOT ON THE SHELF Anmeldelser 

261
TrustScore 2 ud af 5

2,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered a pair £150 womens Adidas handball spezial trainers. Have wanted them for such a long time, but being a single mother of 3 I'm always bottom of the pile! Finally treated myself to them. They n... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered a black snoopy moonSwatch before checking trustpilot, I got worried but the whole process was smooth and I was kept updated via emails often. Once the product was dispatched it arrived within... Se mere

Bedømt til 1 ud af 5 stjerner

Worse service I have ever came across order was placed 6th of march apparently would be dispatched within 48 hours still haven’t received anything 0 updates told lies it’s been shipped twice. Tracking... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered an Omega x Swatch Moonswatch on 8th December and as of today (23rd December) it’s still not been dispatched. Given previous reviews, which I wish I’d seen before purchasing, I don’t anticipa... Se mere

Virksomhedsoplysninger

  1. Skobutik
  2. Herretøjsbutik

Skrevet af virksomheden

We pride ourselves in being a stockist of the most hyped streetwear and footwear collections. No need to browse through unwanted items - enabling a seamless shopping experience. All of our sneakers and clothing are sourced via trusted vendors based throughout the UK and Europe. Our team of specialists hand pick, scan & qualify the authenticity of each item. We also ensure quality issues/faults are picked up and sent back to our suppliers before they even get the chance to reach you.


Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

261 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,2

Alle anmeldelser

(261)

3 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

No response after numerous attempts to get in contact

I ordered an item which costed £300+ for a birthday not realising the dispatch time - I contacted the company 3 days after placing my order to see if they could have it shipped out earlier so that it would arrive on time. They replied quickly and informed me that the product I had ordered was undergoing authentication and they would stick it on 24h shipping to ensure it arrives with me in time for the birthday.

After checking my order on the order confirmation link, the item has not been shipped. It has now been a week and a half since the item was bought (over the dispatch time they have said to allow) and there has been no confirmation that my item has been sent.

I have contacted the company numerous times using their customer service and sales email and I have received no correspondence, despite their website saying they endeavour to reply within 6 hours.

Sadly the customer service is awful and will probably put me off ordering from here in the future!

26. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Can’t fault at all

Can’t fault at all, my order took a long time to come just with being out of stock, but Jack in client support kept me updated. Order arrived today and my daughter is over the moon.

28. august 2024
Uopfordret anmeldelse
NOT ON THE SHELF-logo

Besvarelse fra NOT ON THE SHELF

Thanks Sara, your comments are much appreciated.

Bedømt til 3 ud af 5 stjerner

Delivery is slower than advertised

Good honest company but delivery is not what is advertised. Much longer!

The advertised delivery is not 1-7. At the time I ordered is was advertised at 1-3.

28. august 2024
Uopfordret anmeldelse
NOT ON THE SHELF-logo

Besvarelse fra NOT ON THE SHELF

Hi Lindsey, thank you for your comments, they are much appreciated.

I can confirm your item was delivered to you in 6 days, which is within our 1-7 day processing period which applied to this item.

Please reach out if you have any further queries.



Bedømt til 5 ud af 5 stjerner

Great service

Ordered a watch , out of stock with other suppliers. Read reviews and thought I’d made a huge mistake however watch arrived within 3 days ! Good email communication.

24. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could rate this company a zero

If I could rate this company a zero. They don’t respond to you & your order will not arrive thank god I was fully refunding back from my bank don’t waste your time. I sent emails insta messages Facebook & calls & yet I was totally ignored

13. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered a pair of trainers

Ordered a pair of trainers, no update on delivery sent 4 emails and messaged on instagram then thought let me look what reviews are and what a shock bad!! Will give it till the weekend then reporting it as fraud! Shocking customer service say they will reply in 6 hours well another JACK hasn’t replied in 72 hours! Just a massive scam why do people think that’s ok to do people who go a graft for their money.

2. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I should have checked here before…

I should have checked here before placing my order but got carried away. I placed an order on my birthday for what was supposed to be delivered in 2-3 days and I haven’t received it. It’s been a week. I contacted every email listed and sent through the chat option on the website and still no response. I am contacting my bank to flag this as fraudulent because quite frankly, it is. Bad service and extremely bad experience.

29. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE THIS COMPANY!!!!

DO NOT USE THIS COMPANY!!!!! They are scam artists!!!!. They sell you something they do not have. Promise you 3-4 days delivery. You then wait 2 weeks with a none existent customer service.

ITS A SCAM!!!! Stay clear

17. maj 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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