I've been using this company for several years and yesterday I got letter from ACRISURE saying Northwest Insurance is selling my info in their PARTNER program. NOT OK WITH ME!!!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I asked if there was an insurance that was cheaper than what I was paying since it increased. The response was probably not. But I asked her to look into it and she said she would let me know either w... Se mere
Virksomheden har svaret
I got tired of 800 numbers or call backs. I found Northwest and have been using them for all my insurance for the past 10+ years. Always had a positive experience. I recommend them to friends and fami... Se mere
Northwest insurance agent Joyce, is great with resulotions, problems and discrepancies. She gave me options and help my choose based on my vehicle. #1 with me
Virksomhedsoplysninger
Skrevet af virksomheden
Northwest Insurance has been helping Chicago land protect its property since 1956. With over 60+ different carriers they represent they have coverage options for everyone. If you need to insure an auto, home, business, boat etc. Northwest Insurance has you covered.
Kontaktoplysninger
I've been using this company for…
I've been using this company for several years and yesterday I got letter from ACRISURE saying Northwest Insurance is selling my info in their PARTNER program.
NOT OK WITH ME!!!
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Northwest Insurance
Ron, we are sorry to hear you received a letter implying Northwest is selling your information. If you do not mind reaching out with your information to, info@northwestinsurance.com, one of our representatives can investigate why you received this letter. We do not sell any customer information, we only use the information provided to shop for the coverage requested. We do not partner with ACRISURE or have any affiliation with them.
Great Communication
Northwest insurance agent Joyce, is great with resulotions, problems and discrepancies. She gave me options and help my choose based on my vehicle. #1 with me
4. februar 2024
Valued Customer
I've been a customer for years and purchased more than one type of policy. The only fault I've ever had is phone communication. Can't get them on the phone or a timely callback.
5. januar 2024
Besvarelse fra Northwest Insurance
HI DJ, we appreciate your loyalty over the years. I apologize for your poor experience over the phone. We are working on getting better.
No experience in the past twelve months.
2. februar 2024
Was looking for a personalized experience and I found Northwest
I got tired of 800 numbers or call backs. I found Northwest and have been using them for all my insurance for the past 10+ years. Always had a positive experience. I recommend them to friends and family.
20. oktober 2023
Uopfordret anmeldelse
Everything
1. oktober 2023
Besvarelse fra Northwest Insurance
HI Jobonita, sorry to hear about your bad experience. Please feel free to call me directly at 312-239-2709 to see if there's anything we can do.
Fast, Easy, and the best deal around!
I purchased a policy through Northwest's Instant Quote option - it was fast, easy, and the best deal I found. I also placed my home with them too. I saved money on both my home and auto and my agent makes sure I have the best deal each renewal. Thank you, Magda and the rest of the Northwest Team!
15. juli 2023
I like them and the insurance helps me…
I like them and the insurance helps me a lot, but I always have problems with payments for the services used. I have to call them and spend hours on the phone to resolve issues.
10. januar 2024
Besvarelse fra Northwest Insurance
Hi Renato, we appreciate the feedback. We are working on getting better with the calls and speeding things up. With thousands of calls per week it can get a little crazy sometimes, but we are working hard to get this resolved.
This was a very easy process in which I…
This was a very easy process in which I was given many options to fit my needs. The team was helpful & I felt like I got the best deal. Everything was taken care of quickly & I was please with how fast the coverage was provided.
10. juli 2023
I asked if there was an insurance that…
I asked if there was an insurance that was cheaper than what I was paying since it increased. The response was probably not. But I asked her to look into it and she said she would let me know either way and I was not notified as she said but instead the higher rate had begun.
8. december 2023
Besvarelse fra Northwest Insurance
Hi Rhonda, sorry to hear about your bad experience. Please feel free to call me directly at 312-239-2709 if this has not been resolved.
workers don’t listen to customers
they gave me the wrong quote and after they gave me the wrong quote they would not send me my insurance paperwork than they held me on the phone to discuss why the mistake was made in a aggressive tone i ask to be redirected to the company i purchased my insurance from but instead they wanted to discuss matters that frankly was already handle so i do not know the reason for this situation.
26. januar 2024
Besvarelse fra Northwest Insurance
Hi Guillaume, sorry to hear about your bad experience. I would like to see what happened here and how we can help. Please feel free to call me directly at 312-239-2709
Customer service
17. november 2023
Besvarelse fra Northwest Insurance
Thanks for the great review Dorothy
The experience of paying over the phone…
The experience of paying over the phone through automated assistant makes it easier and fast
15. november 2023
I been paying my insurance on time…
I been paying my insurance on time every month but when it’s time to do my renewal my amount go up instead of down I feel y’all should have some kind of perks or discounts for being loyal
20. november 2023
Besvarelse fra Northwest Insurance
Hi Veronica, unfortunately we have no control over the cost of insurance. We do have over 60 different carriers, so we always shop to make sure you are getting the best deal, however sorry we could not get you something better.
Over 13 years
I have been with your company for over 13 years. Margaret was first my agent for many years and then I’m assuming got sick and didn’t return since then. I’ve had Leslie and I absolutely love her. She’s always accurate on time returns. My text helps me out in anyway that she can I refer your company to anybody and everybody I know keep up the good work and most of all give Leslie a raise. She’s awesome I love her!!! Tell her this was from Jennifer Martinez. Please
20. november 2023
Great well done thanks very much
20. november 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.