North Bristol Private Hospital Anmeldelser 

24
TrustScore 4 ud af 5

4,1

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Bedømt til 5 ud af 5 stjerner

I had such a positive experience with my breast uplift surgery and felt completely supported from start to finish. All of the staff at the hospital were incredibly friendly, welcoming, and professio... Se mere

Bedømt til 2 ud af 5 stjerner

I had a breast reduction earlier this year. Whilst the surgery itself went well, and the results, after care etc. have been very good, the experience was severely compromised by a medical error and ho... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had breast reduction at the North Bristol Hospital one year ago today . I cannot recommend Elena enough . She is kind, empathetic and thoroughly professional and skilful . The care I received at th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I recently had Upper Blepharoplasty. I would like to give a huge thank you to Elena and her very friendly and professional team at north Bristol private hospital. The treatment and care I received wa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Plastikkirurgisk klinik
  2. Kosmetikindustri
  3. Plastikkirurg

Skrevet af virksomheden

At North Bristol Private Hospital, five-star care has been designed exclusively to meet the unique needs of every individual patient as when patients feel safe, listened to and comfortable, they will recover more quickly and that is why North Bristol Private Hospital puts your needs first, second and third. North Bristol Private Hospital provides patients in Bristol, surrounding areas and across the south west of England with an excellent surgical facility. There is now no need to travel to London or elsewhere if you live in the south west as everything you need is on your doorstep. Instead, patients will be travelling from across the UK to enjoy North Bristol Private Hospital's surgical care. We aim to be the surgical centre Bristol has needed but never had – until now. We offer surgical treatments of outstanding excellence in terms of cosmetic surgery including: * Breast Reduction * Gynaecomastia * Labiaplasty * Tummy Tuck * Face Lift * Eye Bag removal * Breast Implants * Skin Lesion Removal * Lipoma Removal * Liposuction * Brachioplasty (Arm Lift). If you have any questions or would like to book a consultation, please call 01179 114 000 or email info@nbph.co.uk and a member of the team will be more than happy to help you. More information can be found on our website: www.northbristolprivatehospital.co.uk


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

24 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,1

Alle anmeldelser

(24)

3 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Breast uplift

I had such a positive experience with my breast uplift surgery and felt completely supported from start to finish. All of the staff at the hospital were incredibly friendly, welcoming, and professional which really helped put me at ease. A special thank you to Elena who is a truly brilliant surgeon. I'm so glad I chose her. Her expertise and care made all the difference, and I couldn't be happier with my decision.
I'd also like to give a special mention to the night nurse, Rehka who was absolutely lovely. She was so kind, attentive and reassuring during my stay. This hospital was exceptionally clean and with spotless rooms and facilities throughout. Overall I couldn't have asked for a better experience and would highly recommend this team to anyone considering surgery.

20. april 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Medication error

I had a breast reduction earlier this year. Whilst the surgery itself went well, and the results, after care etc. have been very good, the experience was severely compromised by a medical error and how it has been handled and dealt with by the hospital. I was administered a medication I was registered as allergic to, the result of which could have been life-threatening. Thankfully, I didn't have a reaction at the time, and the medication, which was also prescribed for my release was changed. The hospital offered no compensation for the errors or the trauma caused, instead passing responsibility onto a third party consultant anaesthetist who had admitted their error and leaving me to deal with the matter by myself. Very disappointing. I expected a lot better.

12. januar 2026
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you for your feedback. We are pleased to hear that you are happy with the outcome of your surgery and the care you received from the hospital team during your recovery.

While we fully respect your right to share your experience, we are unable to comment on individual cases in a public forum. However, we would like to clarify that the Consultant involved in your care is an independent, self-employed practitioner and not an employee or representative of North Bristol Private Hospital. This arrangement was outlined prior to your procedure and confirmed in writing. As with all independent practitioners, they are responsible for the clinical care they provide.

That said, the hospital remained committed to supporting you throughout, both in person and remotely. This included facilitating communication, ensuring your concerns were reviewed through the appropriate processes, and providing guidance on how to raise the matter further with the relevant responsible party.

We are sorry to hear that you feel disappointed. However, we do not agree that your concerns were not taken seriously or that you were unsupported. Patient safety and experience remain our highest priorities, and all concerns raised are carefully reviewed and addressed in line with our governance procedures.

We regret that this is your overall impression, particularly given that the surgery and clinical outcome—within the hospital’s remit—were successful, and that we have maintained ongoing communication with you. We also note that this review was submitted following a request for compensation that was not upheld.

Our team remains available to support you should you require any further assistance.

On behalf of the NBPH team,
Shawn

Bedømt til 5 ud af 5 stjerner

I have recently had my surgery here

I have recently had my surgery here. my surgeon Elena is the best. Your work is outstanding and you know how to make people look and feel amazing. I am currently recovering but I'm so chuffed with the results already. The care from all the staff has also been outstanding!
i had the best experience possible and felt safe and well looked after. I would highly recommend this hospital. Thank you to everyone at north bristol private hospital that cared for me, and my night nurse Rekha was amazing you looked after me incredibly well and made sure I was comfortable through the night. Again thank you all so much for the wonderful care you have provided from the start ❤️

11. november 2025
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your kind and thoughtful review. We’re absolutely delighted to hear that you had such a positive experience with us.

Elena will be thrilled to know how happy you are with your results, especially so early in your recovery. It’s wonderful to hear that you felt safe, well cared for, and supported throughout your journey — that’s exactly what we strive for every patient.

We’ll also be sure to pass on your lovely words to Rekha and the wider team. Knowing that our staff made you feel comfortable and looked after, particularly overnight, means a great deal to us.

Wishing you a smooth and speedy recovery, and thank you again for your recommendation — it truly means a lot.

Warm regards,
North Bristol Private Hospital

Bedømt til 5 ud af 5 stjerner

Breast reduction

I had breast reduction at the North Bristol Hospital one year ago today . I cannot recommend Elena enough . She is kind, empathetic and thoroughly professional and skilful . The care I received at the
hospital was first class . After care has been thorough and any question or query dealt with quickly . I would definitely recommend .

22. juli 2024
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for taking the time to share your experience one year on — it’s wonderful to hear how well you’re doing.

We’re delighted that Elena made such a positive impact on your journey. Her kindness, professionalism, and skill are qualities we’re incredibly proud of, and your feedback will mean a great deal to her.

It’s also fantastic to hear that you felt so well cared for throughout your time with us, and that our aftercare and support have continued to meet your expectations. Providing responsive and thorough care is something we truly value.

Thank you again for your recommendation — it really does mean a lot to the whole team.

Warm regards,
North Bristol Private Hospital

Bedømt til 5 ud af 5 stjerner

I cannot recommend Elena highly enough

I cannot recommend Elena highly enough. Her skill and expertise is second to none and the results she achieves for her patients speak for themselves. My daughter already had surgery with Elena so I already knew I was in safe hands. The whole team at North Bristol Private Hospital are amazing, from reception, theatre, recovery and after care. Nothing is too much trouble and I cannot thank them enough. I’m only 4 weeks post surgery and my results are already life changing. Just wish I’d done it years ago for my self esteem and confidence. The impact this will have on my life is amazing. I will certainly be treating them all at my 3 month review. Elena is the best and we are so lucky to have her expertise here in the UK.

23. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Experienced, professional and compassionate staff

I have recently had surgery at the hospital and have been impressed by the level of personal care, professionalism and experience amongst all the surgical staff at the hospital. The night nurse (Rakha) was attentive, knowledgeable, friendly with a great bedside manner which made the stay more relaxing and comfortable. The Anaesthesiologist even checked in the following morning to see all was well. The hospital facilities make the stay comfortable, with easy access and lots of parking.

4. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional experience

I had my surgery just a little over a week and I can honestly see the difference! Very pleased!
The hospital, the team and Elena is outstanding. They make you feel in a hotel rather than a hospital, they are all exceptionally professional and nothing too much for them.
I am still on the recovery road, but very glad I chose North Bristol Hospital & Elena.

26. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Life-changing surgery, exceptional care

I recently had a breast lift, arm lift and tummy tuck under Elena’s exceptional care following significant weight loss. Elena is an incredibly gifted surgeon - her attention to detail and pride in her work are unmatched. Her extensive experience was clear from the outset. She made me feel at ease, understood my concerns, discussed my options at length and advised how I could best achieve my desired look. The whole team at North Bristol Private Hospital is friendly, knowledgeable, professional and very caring. The hospital itself is immaculate and I have been very well looked after every single step of the way. I can’t thank you enough or put into words how much you have all changed my life - I am still early days in my recovery, but I am already looking and feeling better in my own body than I could’ve ever dreamed of! I highly recommend Elena and North Bristol Private Hospital.

20. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best hospital out there ……

The best hospital out there ……

From the amazing staff to the lady’s on reception.

I honestly felt like I was in a 5 * hotel.

Everything I needed or wanted the nurses were there. They made me feel so relaxed.

The cleanliness was impeccable.

What a great team you have Elena.

Thanks you all so much for everything.

12. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My surgery summed up in one word, outstanding!

My surgery summed up in one word, outstanding!

From the first day I came in for my consultation with Elena I was blown away. The hospital is beautiful and the whole team are so professional, yet kind and friendly which made me feel at ease from day one. I did not once feel pressured or uncomfortable by Elena or the team.

I had a removal of implants, an uplift and new implants. On the day of my surgery I was shown to my room and it felt more like a 5* hotel than it did a hospital, it was stunning. I was feeling very anxious however, the team were kind and caring that soon disappeared.

I am now 15 weeks post op and so happy! Elena is amazing at what she does and my results already speak for themselves.

The aftercare is 10/10 and completely different to what I experienced in the past.

Thank you Elena you are superwoman and I am already in love with my “boobies”.

Also a special mention is made to Lynn, Sam and Zillah you are all amazing.

I would 100% recommend Elena Prousskaia and if I plan to have any surgery in the future I would not go anywhere else.

31. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing experience, outstanding care

I had my tuberous breast correction here at North Bristol Private Hospital with Elena and I could not have asked for better care. My experience from start to finish has been phenomenal, nothing is too much to ask for the staff, everyone was so attentive and welcoming. I felt so at home and looked after the entire time.
They made sure I knew everything that was going on and how everything worked, and I felt very confident that they were knowledgeable about my condition. They also accommodated my gluten intolerance and the food was absolutely delicious.
They were very attentive, coming to my room very quickly any time I rang the bell, helping me move around and administering pain medication whenever I needed it, literally nothing was too much to ask. The hospital was also spotless and my room was very comfortable and I felt at home.
I had never had an operation or been put to sleep before and they made me feel so at ease, answered any questions I had and I felt so comfortable the whole time, even when going into theatre they made sure I wasn’t nervous at all.
Even just after one day I’m absolutely over the moon with my results. Everyone did an absolutely amazing job and the outstanding care that I received definitely made my experience 100% better. I can’t thank the staff at NBPH enough! I traveled from Manchester and have absolutely no regrets, what an amazing team of people. I would definitely recommend it to anyone looking to get surgery, especially tuberous breast correction as they are very knowledgeable about this and I don’t think I could’ve trusted anyone else to do this. Thank you so much :)

20. november 2023
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your lovely review. I will ensure this is passed to the team.
with kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

My experience with the NBPH was faultless.

My experience with the NBPH was faultless. From my initial first consultations, to waking up in recovery after my augmentation, I have always been met with a welcoming smile and reassuring presence. Elena and her team have made me feel extremely comfortable, respected and heard throughout the entire process, and the hospital itself has such a lovely clean and modern feel to it. Even after my surgery, I am still being met with the same level of professionalism and kindness, and I look forward to coming back to each of my post-operative care appointments. I feel very safe in the hands of Elena and her team, and a service like this is priceless. I feel extremely lucky to be starting out on my new journey of self-confidence, and have NBPH to thank for that!

9. oktober 2023
Uopfordret anmeldelse
North Bristol Private Hospital-logo

Besvarelse fra North Bristol Private Hospital

Thank you for your lovely review of our amazing team and facilities following your recent visit.
With kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

The North Bristol Hospital

I was always convinced Elena Prousskaia was the best person to perform my operation and I was equally convinced her new hospital would offer the five star care I have just experienced. From the initial welcome to going home I experienced the highest standard of care and thoughtfulness. It is a flawless service with all the staff working in smooth, confident unity which left me feeling like the only person that mattered. The nurses seemed to anticipate my every need even before I did. The facilities are spotless and roomy as well as extremely peaceful. The location so close to M5 with onsite parking made the journey extremely easy.
There is nothing I would not recommend about using The North Bristol Private Hospital.
Thank you all.

21. august 2023
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your lovely review. I will ensure that this is fed back to the team.
With kind regards
The North Bristol Private Hospital Management Team.

Bedømt til 5 ud af 5 stjerner

Just undergone surgery for upper and…

Just undergone surgery for upper and lower BLEPHAROPLASTY and also a lip lift with the amazing Elena Prousskaia surgeon, the attention to detail from the time I had my initial consultation until the day of surgery was first class treatment being constantly informed of every step of the way.

I had my pre - op carried out by Sam who completely filled me with confidence and explaining the reason to why she was carry out certain tests. I also met Sam in recovery who was a credit to Elean’s team.

Would also like to say thank you to Manoj anaesthetist he was just perfect and so gently as I told him I had a fear of needles.

Jo and Tash supplying me with tea and coffee and making sure my comforts were met every step off of the way.

And a special thank you to Rekha the night nurse who looked after me all night changing my dressings and ensuring that I was comfortable.

I would 100% recommend this amazing surgeon and her amazing achievements with North Bristol Private Hospital could not recommend enough.

14. august 2023
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Besvarelse fra North Bristol Private Hospital

Thank you for your review, we are delighted to read such positive comments and will ensure all team members receive your praise.
With kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

Excellent hospital and staff

I recently had Upper Blepharoplasty. I would like to give a huge thank you to Elena and her very friendly and professional team at north Bristol private hospital. The treatment and care I received was absolutely first class nothing was too much trouble and I wouldn’t hesitate in recommending you.
The food quality was excellent and always being offered hot/cold drinks. The room I stayed in was spotless bright and quiet. Thank you so much ❤️

31. juli 2023
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you for your kind review of our hospital and team.
With kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

Fantastic Hospital and Staff

I have never been in such a beautiful hospital, it felt like an overnight stay at a hotel. The Staff were all amazing and went above and beyond to make my stay comfortable. I would recommend Elena to anyone and have already done so for her expertise and kindness.

2. august 2023
North Bristol Private Hospital-logo

Besvarelse fra North Bristol Private Hospital

Thank you for your lovely review of our hospital, it is great to receive great comments regarding the team delivering care.
With kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

Fantastic service in a great hospital

The facilities are fantastic, everything is sparkly clean and stylish. It feels more like a hotel than a hospital. The staff are all truly dedicated to delivering your care at the highest standard. I would like to say a special thank you to Jenny who was so kind to me, explaining what was going on. I felt heard and relaxed, which was very special. Thank you so much.

10. juli 2023
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your review, I will ensure this is passed to all members of the team who love to receive such kind words of appreciation.
Kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

Breast Reduction

Elena did an amazing job i am so happy with the results of my breast reduction. I feel much lighter already and confident that I will heal well. The nurses were all lovely too and looked after me well while I recovered they did an excellent job and brought me anything I needed. I am satisfied with the results and will definitely recommend in the future.

12. juni 2023
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your lovely review, we look forward to seeing you again soon.
with kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

Exceptional Private Hospital

The whole experience here at North Bristol Private Hospital has been absolutely amazing from start to finish. The hospital itself is finished to a very high standard, and you can tell how much effort and passion has been put into making it the incredible place it is.

The room I stayed in was lovely and quiet, the bed was comfortable, super easy to use, and the en-suite bathroom was a godsend for my many trips to the bathroom! Again everything in the room was thought of with the patient in mind. Plenty of storage, wardrobe and bedside cupboard(useful to store snacks), and furnished with a comfortable chair, pictures on the wall and plants on the windowsill. There was a TV on the wall that I didn’t use as took my iPad with me, but would have been useful if I hadn’t. The windows were lovely and big and let lots of light into the room whilst being private.

What I saw of the operating theatre when I was walked down to surgery was really good and again everything was high quality and set out really well. Lots of light, space and everyone was welcoming when I went in.

The team at North Bristol Private Hospital are superb, every person there made me feel welcome, at home, and you can tell they all love working there. Dr Elena should be very proud of her team. Dr Elena, all the nursing staff, and even the anaesthetist popped their heads in the door after my surgery to ask how I was, and check everything was all ok which was really nice of them. The anaesthetist was brilliant in the morning before my surgery and really put me at ease so thank you!

The nursing staff that looked after me before and after surgery were the warmest and loveliest of people, dedicated to their job and looking after me. I couldn’t have asked for better people to wake up to!

The care I received here really was exceptional, and I can’t stress enough how well you will be looked after if you decide to go with The North Bristol Private Hospital.

I will write Dr Elena a separate review as she was just absolutely amazing, a brilliant surgeon and artist who works to incredibly high standards, whilst being honest about outcomes and results but still delivering perfect results.

Thank you from the bottom of my heart for everything North Bristol Private Hospital!

12. juni 2023
Uopfordret anmeldelse
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your review Laura, it's lovely to receive such wonderful feedback.
with kind regards
The North Bristol Private Hospital Management Team

Bedømt til 5 ud af 5 stjerner

Multiple Surgeries

I recently had multiple surgeries with Dr Elena and her team at North Bristol Private Hospital. I had the most wonderful experience and I'm soooo glad I had my procedures where I did! Dr Elena has given me exactly what I wanted with a genuinely fabulous and nuanced eye for aesthetics; Dr P was the most attentive and thoughtful anaesthetist, and the nurses Sam, Manny, Anaja and Natasha took exceedingly good care of me! I could not have asked for more. The ever accommodating administration manager, Lynn, was also excellent and guided me through the prep stages and continues to assist now I'm recovering at home. I was of course nervous on the day, but I experienced no pain whatsoever and I really had the most lovely time in beautiful surroundings while everyone ran around after me, making tea and bringing me lovely food. Nothing was too much trouble and I feel the confidence that the whole team demonstrated really helped to put me at ease. I recommend North Bristol wholeheartedly and if ever I opt for anything further, I would not wish to go anywhere else. Absolute 10/10 experience!

9. maj 2023
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Besvarelse fra North Bristol Private Hospital

Thank you so much for your lovely review Camille. It is lovely to receive such amazing feedback and I will ensure that this is passed to all team members.
Kind regards
North Bristol Private Hospital Management Team

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