Incredible service as always by Nodax! I don’t normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company. Damian and Magda, were not prepared for me to spend the weekend with any bed to slee... Se mere
Virksomheden har svaret
What an absolute pleasure to be a customer and buy a bed from this company. I couldn’t recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to f... Se mere
Virksomheden har svaret
We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Nodax, we believe that strong, beautiful furniture begins with a solid foundation — not just in design, but in the story behind it. From the very beginning, we’ve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, we’ve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We don’t just build beds — we build trust, and that’s what keeps our customers coming back. We’re proud of our journey — and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
Kontaktoplysninger
Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, Storbritannien
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
4,9
Fremragende
324 anmeldelser
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Damian @ NODAX could not have been more…
Damian @ NODAX could not have been more helpful in arranging a suitable delivery date and liaising with ourselves and the delivery courier on the day
In terms of the Double Bed that was ordered it was of good quality and robustly constructed, whilst being simple to assemble.
I fully recommend this supplier to anyone.
Thank you Simon
18. december 2024
Uopfordret anmeldelse
Besvarelse fra Nodax UK Ltd
Dear Simon,
Thank you so much for your wonderful feedback! We’re delighted to hear that Damian was able to assist you with arranging a suitable delivery date and keeping everything on track with the courier.
It’s great to know that you’re happy with the quality and sturdiness of the bed, as well as how easy it was to assemble. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing us, and we look forward to serving you in the future!
Best regards,
Magda
Nodax UK Ltd
Good quality bed
Good quality bed, which was easy to assemble. Excellent customer service, would definitely recommend them.
29. december 2024
Besvarelse fra Nodax UK Ltd
Dear Mrs L O'hanlon,
Thank you so much for your kind words! We're thrilled to hear that you found the bed to be of good quality and easy to assemble. Providing excellent customer service is very important to us, so your feedback means a lot. We truly appreciate your recommendation and look forward to serving you again in the future!
Kind regards,
Magda
Nodax UK Ltd
Ordered a bed a year or so ago and was…
Ordered a bed a year or so ago and was very pleased with the service and quality of the bed. So when it was time to order a new bed for our daughter we went back to Nodax. Bed arrived next day just like before and we're very pleased with the look and quality! Daughter loves it!! Was very easy to put together and quicker than the last bed we bought previously, as they now use a rachet tool instead of the allen key. I'm quite impressed with the rachet, as there's many jobs I can use it for. Whereas the allen key would have gone in the bin just like the last one after using it once to build the bed.
6. december 2024
Uopfordret anmeldelse
Besvarelse fra Nodax UK Ltd
Dear Robert,
Thank you so much for your kind words and for choosing Nodax again! We’re thrilled that you’re happy with the quality and service, and it’s wonderful to hear your daughter loves her new bed.
We recently upgraded to the ratchet tool specifically to make assembly easier and quicker for our customers, so we’re delighted to know it made a difference for you. It’s always great to hear feedback like this - it motivates us to keep improving! It is also great to know the racket will come in handy for other jobs too!
Thank you again for your support, and we’re here if you need anything in the future. Enjoy the new bed!
Kind regards,
Magda
Nodax UK Ltd
Besvarelse fra Nodax UK Ltd
Dear Jane,
Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with the quality of the wood and our service. Your kind words mean a lot to us—thank you for choosing us!
It means a lot to us that you took the time to share your experience—thank you for your support!
If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
The bed was scratched in one visible…
The bed was scratched in one visible area and there was a visible indent in another visible part. On the whole the bed would be good and solid but they packed it like that as there were no signs of damage on the boxes when delivered. Disappointing.
17. november 2024
Besvarelse fra Nodax UK Ltd
Dear Elena,
Thank you for your feedback, and we’re truly sorry to hear about the issues with your bed. While we’re glad you find the bed to be solid overall, it’s disappointing to know there were visible imperfections. This certainly isn’t the standard we aim for, and we’ll take your comments on board to improve our quality checks. Please don’t hesitate to reach out to our customer service team and send us the photos of the problem so we can assist you further.
Kind regards,
Magda
Nodax UK Ltd
Excellent communication from Nodax…
Excellent communication from Nodax throughout the process. The bed is now up and looks great. It's strong and sturdy and as a small double makes the small room it is in look like a proper double room
20. november 2024
Besvarelse fra Nodax UK Ltd
Dear Mrs Laura,
Thank you for your wonderful feedback! We’re thrilled to hear that the bed not only looks great but also adds to the feel of your room. It’s great to know you found our communication helpful throughout the process. If you need any assistance in the future, we’re always here to help. Enjoy your new bed!
Kind regards,
Magda
Nodax UK Ltd
Great bed and customer service
Really solid well made bed and great customer service and communication from Magda. I accidentally put the wrong delivery address on the order, but I emailed Nodax to please amend it and Magda responded straight away with confirmation of the new delivery address. In the world of faceless online companies that do not respond to emails it is refreshing to use a small company who offer good customer service. The bed is really well priced too!
13. november 2024
Besvarelse fra Nodax UK Ltd
Dear Andrew,
Thank you so much for your thoughtful review! We're delighted to hear you’re happy with the bed's quality and found it to be a great value. It’s wonderful to know Magda and the team could assist you promptly with the delivery address issue—your kind words about our customer service mean a lot to us. If you need anything in the future, don’t hesitate to get in touch. Enjoy your new bed!
Kind regards,
Magda
Nodax UK Ltd
Very easy to put together
I bought the super king, it was very easy to put together, I did this alone and managed fine. Solid sturdy bed. If buying a super king or king size make sure they send extra washers. Couple of washers missing but they sent some out in the post.
Very happy with my bed
29. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Miss Aicha,
Thank you for your review! We’re so glad to hear you’re happy with your super king bed and found it easy to assemble, even on your own! It’s great to know the bed feels solid and sturdy. We appreciate your patience with the missing washers, and we’re pleased we could quickly resolve that for you. Thank you for choosing us, and we hope you enjoy your bed for years to come!
Kind regards,
Magda
Nodax UK Ltd
Superb company
Superb company. I have purchased 4 orders with Nodax and they are superb. Quality of items are outstanding and the aftercare cannot be faulted. Damian and the entire team could not do enough to ensure our purchase end to end was seamless and we would not consider shopping anywhere else. Many thanks Nodax. Elaine
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Nodax UK Ltd
Dear Elaine,
Thank you so much for your kind words, Elaine! We’re thrilled to hear that you’ve had such a positive experience with Nodax and that the quality of our items and aftercare has impressed you. Damian and our entire team are so pleased to know they’ve made your shopping experience seamless. We truly appreciate your loyalty and look forward to assisting you again in the future. Many thanks for your continued support!
Kind regards,
Magda
Nodax UK LTD
Happy customer 😊
Not disappointed with this bed at all! Ordered the Aurora king size in Oak and it’s beautiful. Very happy with the quality of the wood and how easy it was to put together.
23. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Abbey,
Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your Aurora king-size bed in oak. It’s great to know you found the quality of the wood excellent and the assembly process easy. We’re glad it’s been a positive experience for you!
If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
Easy assembled sturdy bed
Delivery was relatively quick and the bed was so easy to assemble, but at the same time made from good quality material and sturdy.
23. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Andy,
Thank you for sharing your feedback! It’s great to hear that the delivery was quick and the bed was easy to assemble. The fact that it’s sturdy and made from good quality material is definitely a bonus!
If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
Good service Delivery was fast and…
Good service Delivery was fast and friendly. Bed frame was easy to ensemble. Friendly and eco package. Bed seams fine may be one of negatives for my point of view is that the heathers gap is to big and the pillows falls from the bed. We got the extra space for under is well
Made and useful. Just need to have some time to see the strength of the bed. For now all is good.
21. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Jorge,
Thank you for your feedback! We're glad to hear you enjoyed the fast and friendly delivery and the eco-friendly packaging. It's great that the bed frame was easy to assemble and that the under-bed storage is practical. We appreciate your note on the headboard gap and will pass this along to our product team. Thank you again for choosing us, and we hope your bed continues to meet your expectations!
Kind regards,
Magda
Nodax UK Ltd
Very pleased with order
Very pleased with my order. I noticed an error on delivery address after placing, emailed customer services and had a reply within minutes. Decent quality for flat pack furniture and good value for money.
13. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Mr Holden,
Thank you so much for your feedback! We’re thrilled to hear you’re pleased with your order. Our customer service team strives to respond promptly, and we’re glad we could help with the delivery address issue. Enjoy your new furniture, and thank you for choosing us!
Kind regards,
Magda
Nodax UK Ltd
Would recommend!
Excellent quality and friendly business. I appreciated our interaction.
8. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Ioanna,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the excellent quality of our products and that you had a positive experience with our business. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
The bed frame was of high quality
The bed frame was of high quality. Got a call from the company when I ordered it to make sure I am aware of the size of the bed (European size). Happy I ordered it along with mattress from the same company. No issue with my delivery at all everything went as planned and the delivery guys were great too.
7. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Mary,
Thank you for your excellent feedback! We're delighted to hear that you're pleased with the quality of the bed frame and that our team reached out to confirm the size, ensuring everything met your expectations. We're also happy the delivery process went smoothly, and our team provided great service.
We truly appreciate your trust in ordering both the bed frame and mattress from us. Feel free to reach out if you need further assistance—we’re always here to help!
Kind regards,
Magda
Nodax UK Ltd
Quick delivery and good communication
Quick delivery and good communication. The bed is sturdy and fairly easy to assemble. This is our second bed from Nodax; the first one has proved sturdy and durable for our adult son, and we have therefore bought the second one for our teenage daughter.
6. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Mette,
Thank you for your continued support and for sharing your experience! We’re thrilled to hear that our beds' quick delivery, communication, and quality met your expectations once again. It's lovely to know that the first bed has been sturdy and durable for your son, and we're confident the second one will be just as reliable for your daughter. If you need further assistance, feel free to contact our customer service team.
Kind regards,
Magda
Nodax UK Ltd
All good
All good. Bed arrived on time easy to build. One to watch though is when I ordered I ordered a different colour. The invoice that I don’t look at clearly stars the colour that arrived… not a biggie as we can cope with colour and it wasn’t noticed until
After the build…
6. oktober 2024
Besvarelse fra Nodax UK Ltd
Dear Ged,
Thank you for your review! We’re glad the bed arrived on time and was easy to assemble. We apologize for the mix-up with the colour and appreciate your understanding. If you’d like to discuss this further or need any assistance, please don’t hesitate to contact our customer service team. We are always here to help.
Kind regards,
Magda
Well made solid bed
Well made solid bed and easy to put together for one person. No problem with the delivery and I had a courtsey phone call from the business which was a nice touch. Only thing I'd recommend to Nodax is to upgrade the supplied allen key as it stripped after 3 bolt uses.
23. september 2024
Besvarelse fra Nodax UK Ltd
Dear Peter,
Thank you for your kind words! We’re delighted to hear that you're happy with the quality of the bed and that the assembly was straightforward. It's great to know the delivery went smoothly and that you appreciated our courtesy call.
We appreciate your suggestion about the Allen key. We wanted to let you know that we recently upgraded our assembly tools and now include a ratchet instead of an Allen key to make the process even easier. We're continuously working to improve our products and services, and your feedback helps us do just that. We will send the ratchet today via Royal Mail, and we’re confident it will make future assembly much easier for you.
Your feedback means a lot to us, and we look forward to serving you again.
Kind regards,
Magda
Nodax UK Ltd
Great customer service - very responsive
Despite some small errors with the product we received, customer support was very quick, worked with us and helped to correct the issue immediately. We reccommend this brand to anyone
15. august 2024
Besvarelse fra Nodax UK Ltd
Dear Blazej,
Thank you so much for your kind feedback! We're glad to hear that, despite the initial issues, our customer support team was able to assist you promptly and resolve everything to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your understanding. If there's anything else we can do for you, please don't hesitate to reach out!
Kind regards,
Magda
Nodax UK Ltd
Failed delivery, but…
Sadly I did not receive my order due to DX failing to deliver the product in its entirety, leading to me having to reject delivery.
Thankfully Magda at the company handled the situation well. From what I can see, the products look great and maybe I will return in the future but their courier does seem to let them down at times so perhaps they need to address this situation before the courier starts to effect their reputation - they are certainly losing them money.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra Nodax UK Ltd
Dear Shaun,
Thank you for your understanding and for sharing your feedback. I sincerely apologize for the inconvenience caused by the failed delivery. I completely understand how frustrating this must have been for you, and we are actively working to address the issues with our courier.
It’s great to hear that you are pleased with what you’ve seen of our products, and we genuinely hope to have the chance to serve you again in the future. Your comments are invaluable in helping us improve the service.
Thank you again for your patience and understanding.
Best regards,
Magda
Nodax UK Ltd
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