Ordered for this company 15 days ago…
Ordered from this company 15 days ago and nothing has arrived sent two email asking where my order is and no reply. Do not use. Taken money but no delivery.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered from this company 15 days ago and nothing has arrived sent two email asking where my order is and no reply. Do not use. Taken money but no delivery.
only 1 star because no option for zero. Ordered a coat, disappointing quality, cannot get a reply to emails re returning. Saw lots of their ads on Facebook, but none since I got my goods. DO NOT WASTE YOUR MONEY
You will get your items with no return address, and no one will reply to your emails. None of the clothes they sent fit me, and there is no way of returning them. The business has nothing to do with London and is not UK based. 'No questions asked returns' is a lie - avoid!
I would give zero stars if I could , I ordered a suit size 8, for my Aunt, which she wanted, it turned up in a very small package I have the pictures but can't see where to put them .
I'm absolutely fuming . Had no reply or apology , waiting for refund, will contact my credit card company if they do not, acknowledge this disgusting product
If there was a zero option score they would get this
Complete scam. Not based on London but China. Material used is so cheap it would never be worn even if the sizing and shape was right - which it isn’t.
To return you have to go through a farce process where you are offered 10-35 per cent refund. However even on refusal you have to pay your own postage to return. Now that’s fine if it’s a change of mind but when you are returning because the goods are so unacceptable , it’s not in. I’ve reported to my be k so thru get a black mark.
The return address is also a joke - :rd floor, by the lift, 2nd desk along type of address.
Avoid unless you want to waste good money on clothes that are worthless,shapeless and inferior in every way
I am convinced that this is huge, well contrived SCAM. All the information is suggestive-it's based in London-no, China. Reading their mission statement is a joke. I ordered a 3 piece lightweight trouser suit size M. The waist was miles too small, one trouser leg was longer than the other. There was a hole where the bust darts should have finished but was slightly short. Hemlines are puckered. And the very best was it's advertised as LINEN COTTON. They must have been in a hurry because the fabric label read 95% polyester 5% elastane.The bust measurement for the dress I ordered is 120cm for a medium size. Needless to say all my questions were unanswered except the returns procedure and they suggested a 10% refund to keep their rubbish. Or I could send everything back to China. What? They couldn't make it more difficult if they tried . Summary-shoddy sweatshop goods. Hugely overpriced. Returns cost is prohibitive.
In addition to my previous review potential customers should understand this company is not based in London but in China which is why purchases take so long to arrive and return postage costs so high, in addition to the poor quality of the goods.
Ordered a jacket in 14/16 and it arrived as XL. However tried l it on and it's about a size 10 at a guess. They won't give me the shipping address to send it back and instead offered me 10% refund and keep the jacket. That's £3.99 on a £39.99 purchase. I'll keep trying but suggest you give them a wide berth!
Terrible customer service. Trying to get a refund is like trying to get blood out of a stone. They clearly don’t want to give me a refund and their sizing chart is completely incorrect so nothing fits. Do not order from here and waste your money. You will not get it back. They are ignoring all my emails and there’s no number to call. They should not be allowed to trade in this manner, making false promises.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.