Very happy with products and service, It’s A+++++ I will definitely continue to order from them and I hope they continue to be a good company.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... Se mere
Virksomheden har svaret
One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... Se mere
Virksomheden har svaret
No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are an online retail store targeted towards selling Africans and Caribbean products.
Kontaktoplysninger
Basingstoke Road, Reading, Storbritannien
- 07903222334
- admin@niyis.co.uk
- niyis.co.uk
Good quality food but very expensive
The ackee and saltfish are very expensive and can be bought at half the price elsewhere.
6. juni 2023
Besvarelse fra niyis.co.uk
Hello Yasmin,
Thank you very much for taking the time to write a review for us!
We appreciate your honest review, however we would like to kindly ask you to allow us to try to clarify this for you. Different companies have different prices, our prices are set to be convenient for customers, while allowing us to hold up our high standards. This means that we keep our prices the lowest possible to allow us to offer the high quality service we offer, such as great customer service, fast delivery, quality products, adequate and fast resolution of potential issues, and many other benefits that our customers enjoy.
While we appreciate that there are others out there offering lower prices than us, we feel lowering prices more than what they are at the moment will be detrimental on our customers as they will have to be content with a mediocre service and that is not what we stand for. Notwithstanding, we are continuously looking at how we can make our prices better than what they are at the moment. We strongly believe that as we grow we will be able to offer our customers even more incredible deals and prices, while maintaining our high standards.
We hope this helps you better understand us and our vision. We, of course, respect every single one of our customers and we definitely heard your voice and taken it into consideration for our future evolving plans.
Kind regards,
Niyis Team
Prompt delivery, fresh stuff
The website is easy to use, food is fresh and delivery is prompt.
6. juni 2023
Besvarelse fra niyis.co.uk
Hello Y.D
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Besvarelse fra niyis.co.uk
Hello Bernard,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Reliable delivery. Superb packaging. Excellent service
No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthly african groceries shopping. No more trekking through muddy Dalston market! Lol!
29. maj 2023
Besvarelse fra niyis.co.uk
Hello Eme B.
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Meats was fresh and clean and I got…
Meats was fresh and clean and I got them well packaged . I’m impressed. I also got all my order . I will be shopping again soon
29. maj 2023
Besvarelse fra niyis.co.uk
Hello Theresa,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The item received is precisely as…
The item received is precisely as depicted on the website's images, and it was delivered frozen and handled with care. Many thanks.
4. juni 2023
Besvarelse fra niyis.co.uk
Hello Roberto,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
I ordered Friday at 10am and paid for…
I ordered Friday at 10am and paid for next day delivery. Its Tuesday and still hasn't arrived
4. juni 2023
Besvarelse fra niyis.co.uk
Hello Frankie,
Thank you for taking the time to leave a review for us.
You placed your order on a Friday, and our policy which is clearly stated on our website says NEXT WORKING DAY delivery. Saturday isn't a working day and Parcelforce (our delivery partner) don't work on weekends.
Our policy also states that all orders placed after 11am on Thursdays are automatically carried over to the following week and processed on Mondays to be delivered on Tuesday.
We can also confirm that this customer did get their parcel a few hours after placing this review. We tried reaching out to them but have been unsuccessful in doing so.
We wouldn't withhold a customer's parcel as that wouldn't be beneficial to us and we are all about building trust with our customers.
Kind regards,
Niyis Team
I buy kenkey from them it's a staple…
I buy kenkey from them it's a staple diet in my country
31. maj 2023
Besvarelse fra niyis.co.uk
Hello Christina,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The order came early and the food…
The order came early and the food stuffs are great except for the fresh vegetables and peppers that are not fresh again but when I complained I was told fresh vegetables arrive every Sundays that I can order on weekends to get the fresh ones.
31. maj 2023
Besvarelse fra niyis.co.uk
Hello Agnes,
Thank you for your feedback and for acknowledging the timely delivery and quality of most of your order. We apologize for the condition of the fresh vegetables and peppers you received.
We appreciate your understanding and wanted to share that our fresh vegetables arrive every Sunday. Ordering on weekends can help ensure you receive the freshest produce possible.
Thank you for your patience and for giving us the opportunity to serve you better. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Niyis Team
Besvarelse fra niyis.co.uk
Hello Mrs Vivian,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Swift delivery service
Swift delivery service. When ordering I was not sure with the quantity of what I was ordering but I am actually impressed when I got my order. Will be placing another order very soon.
29. maj 2023
Besvarelse fra niyis.co.uk
Hello Rakiya,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Nice customer service.Wonderful…
Nice customer service.Wonderful products. Your site is user friendly. I enjoyed everything I got from you last month
29. maj 2023
Besvarelse fra niyis.co.uk
Hello Abimbola,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Besvarelse fra niyis.co.uk
Hello John,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Fast delivery and well packaged
3. maj 2023
Besvarelse fra niyis.co.uk
Hello Mrs Diyaolu,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Attention to details with my order and prompt response when you have queries .
Attention to details with my order.
Although there was a hitch with the delivery,but they kept in touch to re-assure me ..
4. maj 2023
Besvarelse fra niyis.co.uk
Hello Yomi,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating.
We sincerely apologize for the inconveniences caused by Parcelforce (our delivery partner). This is beyond our control, but we do everything possible to make the customers issues sorted. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Good communication with love and care
Good communication with love and care, also quick delivery. Thank you!
Fresh and clean products it taste so good I’m definitely buying more. Thank you!
3. maj 2023
Besvarelse fra niyis.co.uk
Hello Comfort,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Great quality produce
Great quality produce , and delivered o time/schedule.
If I may also add a great selection of African food Produce
A very big Thank you
3. maj 2023
Besvarelse fra niyis.co.uk
Hello Olanre,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Besvarelse fra niyis.co.uk
Hello Juliana,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Besvarelse fra niyis.co.uk
Hello Edem,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Besvarelse fra niyis.co.uk
Hello Bosede,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.