niyis.co.uk Anmeldelser 448

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very happy with products and service, It’s A+++++ I will definitely continue to order from them and I hope they continue to be a good company.

Bedømt til 5 ud af 5 stjerner

The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Købmand
  2. Butik med afrikanske varer
  3. Engrossalg af frugt og grønt
  4. Madudbringning
  5. Online madbestilling

Skrevet af virksomheden

We are an online retail store targeted towards selling Africans and Caribbean products.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

448 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Trusty and prompt

Trusty and prompt. I am impressed

3. september 2023
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Besvarelse fra niyis.co.uk

Hello Oladapo,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 4 ud af 5 stjerner

Great to have a carribean style

Great to have a carribean style, for me, food source

10. september 2023
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Besvarelse fra niyis.co.uk

Hello Catherine,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us.

We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.

We are looking forward to serving you better.

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service, rectified a slight issue with the product swiftly. Good communication too. I will be ordering again. Thanks!

3. september 2023
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Besvarelse fra niyis.co.uk

Hello Udongabasi,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Thank you for your great service

Thank you for your great service. You gave me adequate and timely information about replacement product you offered; and when Parcel force failed to deliver, you ensured my delivery arrived as soon as possible.
Great service, By God's Almighty grace I shall be using your service again.

3. september 2023
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Besvarelse fra niyis.co.uk

Hello Ola,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Fast delivery

4. september 2023
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Besvarelse fra niyis.co.uk

Hello Ellen,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Impressed

I was impressed when I received my order. I ordered yam, plantain, bell-peppers and tomatoes. Every item was without defect. My peppers and tomatoes were as fresh as newly harvested. The plantains weren't overripe. It was almost as if, my order was carefully selected and only the best was shipped. I'm not even certain I will get everything as fresh as this in any African shop. I would absolutely recommend Niyis to anyone looking have good African food items delivered. Thank you for making it a worthwhile shopping experience for me.

3. september 2023
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Besvarelse fra niyis.co.uk

Hello Zainab,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 4 ud af 5 stjerner

Excellent service and products in good…

Excellent service and products in good condition too.

3. september 2023
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Besvarelse fra niyis.co.uk

Hello Bessem,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us.

We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.

We are looking forward to serving you better.

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant customer service

Absolutely brilliant customer service. I'd give 10 stars if I could. Been shopping with them for some months now, and I always get, quality fresh produce, timely dispatch, and professional courtesy after sales service always.
Even when the courier service fails, Niyis still comes through somehow

22. august 2023
Uopfordret anmeldelse
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Besvarelse fra niyis.co.uk

Hello Florence,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Great service!

The sweet potatoes I ordered arrived on time and they were good quality. Communication was good and a follow-up email had a very nice message. Great service.

6. august 2023
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Besvarelse fra niyis.co.uk

Hello Nigel,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 4 ud af 5 stjerner

Impressive Service

I was very impressed with Niyis.co.uk.

The website was comprehensive and easy to use.

After I placed my order, I got a prompt call informing me about a small cancellation and refund due to an out-of-stock item.

My order arrived promptly and was well packaged.

My only disappointment was that some of the items I really wanted were out-of-stock.

Niyis.co.uk is a very professional service that comes highly recommended.

2. august 2023
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Besvarelse fra niyis.co.uk

Hello Eyitemi,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We have noted your feedback. Most of our items sell out fast and we work on a first come, first serve system and that's why some items you placed orders for could get finished (out of stock) before it gets to your turn to be served.
But we will try to restock more often and try to increase the quantity of each products we have in stock.
Thank you.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Very good product it came quickly and…

Very good product it came quickly and cleared out any issues with my delivery solution.

Thank you for a nice product wrapped up well.

Salim

1. august 2023
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Besvarelse fra niyis.co.uk

Hello Salim,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 4 ud af 5 stjerner

Highly recommend

Prices are great and although there were delays in delivery my order arrived in good time. Customer service was also really helpful by providing detailed information to keep me adequately updated. Thank you for your service, I highly recommend and will be back to make future orders

31. juli 2023
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Besvarelse fra niyis.co.uk

Hello Kriss,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We have noted your feedback, and we will try to ensure that Parcelforce (our delivery partner) meets your expectations delivery-wise on your next order.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Their customer service gave me a…

Their customer service gave me a listening ear and resolved my issue in good time

30. juli 2023
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Besvarelse fra niyis.co.uk

Hello Scholly,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

They always deliver good quality…

They always deliver good quality products that are neatly packed with speedy delivery.

31. juli 2023
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Besvarelse fra niyis.co.uk

Hello Hauwa,
Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team


Bedømt til 5 ud af 5 stjerner

I was pleased with the company

I was pleased with the company. Very helpful

30. juli 2023
niyis.co.uk-logo

Besvarelse fra niyis.co.uk

Hello Grace,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team


Bedømt til 5 ud af 5 stjerner

thank you very much

30. juli 2023
niyis.co.uk-logo

Besvarelse fra niyis.co.uk

Hello Adesupo,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

Good quality products

Good quality products, well packaged, good service, competitive prices.
I am really impressed

30. juli 2023
niyis.co.uk-logo

Besvarelse fra niyis.co.uk

Hello Omonefe,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 5 ud af 5 stjerner

I got my goods in great condition…thank…

I got my goods in great condition…thank you ..I will be ordering always..I’ve found a perfect store for myself

30. juli 2023
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Besvarelse fra niyis.co.uk

Hello Oyin,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction. We will greatly appreciate your referrals and recommendations.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Bedømt til 2 ud af 5 stjerner

Disappointing 3kg box of red snapper

Ordered a 3kg box of red snapper. No where on the website did it state the size or quantity of fish equalling the 3kg. Was surprised and very disappointed to receive a box of small fish.

30. juli 2023
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Besvarelse fra niyis.co.uk

Hello Lloyd,

Thank you for taking the time to write a review for us.

We are sorry to hear that you're not happy with the product you received.

Our website specifies the type of fish, as well as the fact that it comes in a box of 3kg. Snapper fishes as a standard come in sizes between 10 inches and 14 inches.

As we already told you when you contacted us, we provide on our website the information we think is needed for our customers and we try our best to be as clear as possible.
While we understand that the number of fishes would have been useful for you, it is not essential information. However, we further explained we are always happy to give any extra information to our customers should they feel the information we provide on the website is not enough or if they have specific requirements.

As so far we didn’t have anyone asking how many fishes are in the box or complaining about the lack of information regarding this, we just didn’t think this was important information for our customers. However, we do appreciate your feedback and we are always happy to improve based on customers’ needs and feedback, therefore we have already added the estimated number of fishes to our website.

We hope this helps clarify the situation for you, however should you have any further questions we are happy to help.

Kind regards,
Niyis Team

Bedømt til 4 ud af 5 stjerner

I’m pleased with the freshness of the…

I’m pleased with the freshness of the goods I purchased… the pear(ube) wasn’t too great, but fair enough.

30. juli 2023
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Besvarelse fra niyis.co.uk

Hello Uj,

Thank you for taking time to write a review for us.

We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.

We have noted your feedback, and we will try to meet your expectations product-wise on your next order.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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