NineLife Sweden Anmeldelser 122

I had multiple fraudulent emails delivered to me, where the fraudster KNEW my order details. Very worrying. Products fine but expensive.

Det är bra, jag möste bätala mer 183,00 kronor moms. Ock allt perfekt med lävarans.

Please do not use this company, and check carefully who you are dealing with (as they operate under different names in countries including India, UK, US, Sweden etc).

Regarding my own issues, I purchased an order from Ninelife.se (i.e., from Sweden). I checked the company at that time and it showed a Norwegian address, leading me to believe this was an EU / EEA company. My items (probiotics) were actually shipped from the US. I only found this out weeks later, when I received a significant customs charge. Furthermore, the probiotics were shipped in a basic padded envelope only, clearly without any refrigeration or proper security (meaning item was likely useless).

To add insult, Ninelife then either knowingly or negligently breached my personal data, leading to my full name, address and card details being leaked. I'm now receiving multiple targeted phishing emails every week, citing the original order number and linking through to a fake delivery site that harvests credit card details. I sent a lengthy complaint to NineLife, requesting this be escalated to their legal / data protection officer on both issues (i.e., data protection and the shipping from the US) and I have had zero substantive response to either. I was told I was "out of time" for getting a refund for the US dropshipping element (a lie, as I had first complained a few days after receiving the order from customs, and after receiving no response had complained again) and no response at all to the data breach (which I know has come from them, as it cites my real order number).

For anyone thinking about purchasing from them, please don't. At the very least I would urge you to look at other customers' reviews including UK, Aus, NZ (where I have read similar complaint reviews) as it seems lots of other customers have had the same issues. They seem to have no proper data protection policies or procedures for ensuring safety or personal data or for dealing with complaints and have failed to give any response to my legitimate concerns (leading me to believe they have not properly investigated / taken adequate steps to ensure safety of data). I will lead you to draw your own conclusions as to what kind of company this is.

I have consequently now reported NineLife to the relevant data protection authority in Sweden and will be pursuing this as far as I can take it.

If you have purchased anything from them, please be vigilant as to any correspondence you receive purporting to be from NineLife and citing your order number, as it may well be a scam email!

If I could give zero stars I would.

This company should be avoided … we ordered two boxes of Roka Danish cheesy wafers (£4.65 per 100g box according to Amazon UK) thinking each box would contain several packets but received just two boxes for a total of 200 grams for which we had paid £70 even though the packing slip showed a value of £7.28!!! We called customer service and were told that was the price quoted so too bad … no make-up shipment or credit!!!! This has all the hallmarks of a scam (£70 for less than half a pound of cheese biscuits!!) so please be warned … NineLife is not our idea of a customer-friendly company!!!

Snab leverans. Bra kvalitet 👍
Rekommenderar.
Ska köpa själv i framtiden.

Your service was ok. I got my delivery as promised. I did though get 3 different spam-mails about the delivery where I was asked to pay extra for the shipment. That never happened to me before and I buy a lot on internet. I don´t know why but it was scary and close that I added the small fee that, when beeing close to push the button for authorization, it changed to another currancy and I was about to pay some 5 digit amount in a currancy I have newere seen before. I hope you can warn your customers or prevent this somehow.

Excellent communication, reasonable prices and fast shipment.

Good service, fast delivery

VARNING! LURENDREJARE!!! VARNING!
Ockerpriser långt över rekommenderade priser, ofta tre gånger eller mer högre pris.
Leveranstid som, i mitt fall varat över två månader och jag har fortfarande inte fått det jag beställt.
Värdelös chat som i stort sett svarar "god dag yxskaft"

Very good service!!

Detta företag säljer dina uppgifter till tredje parter som använder din information mot dig i bedrägerisyfte!!

Om du väntar på paket var extremt vaksam med alla mail som påstås skickas från det här företaget. Bedragerna har tillgång till alla information gällande ditt köp. Pris på vara, hemadress, personuppgifter mm. Du kan bli skickad till ditt lokala transportbolag där du ombeds betala tullavgifter som är små men som är betydligt större om du som mig skriver in dina kortuppgifter. Gör dig själv en tjänst och lita ALDRIG på det här företaget!

I never recieved my item in Sweden. The item showed as stuck in customs and got returned even though company shows its ok to ship this item. It was determined I would get a refund within 3 to 5 working days but I have still recieved nothing and it's past 5 days.

Wonderful, everything was as expected.

I have ordered from this site several times and been satisfied with each purchase.

Some times I look for something this website show out but the price is x10 times more than the item actual price somewhere else. I see Ikea Shower squeegee 9 kr ,but they sell 326?!.

Bluff företag!

Fick ingen bekräftelse på mitt köp.De har dock självklart dragit pengarna.

Har kontaktat NineLife flera gånger får inget svar.

Verkar vara bedrägeri.

Köp inget från NineLife!

I can forgive long delivery time and extra fees abd taxes.
But when you pay 60 euro for 1lb of black walnuts and they are not cleaned properly, have very low quality and 1/3 of them are either cracked in a bad way or simply have cracks on them that make them dry and taste bad, then i cannot accept that.
I paid the same amount of money for 6lbs of black walnuts (6 times more walnuts!!) from a seller on ebay, no taxes or extra fees, they were fresh, bigger, very clean, tasted amazing and not even one was broken or cracked!
Such an incredible waste of money to shop here!

Very long delivery and fees and taxes was due before I could receive my order. Extra costs.