They are defrauding customers. Though website says HK, they send delivery from US, which is ridiculous. There is no guaranteed delivery time. I ordered a medical equipment which I needed in one week... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Se mere
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop. Meanwhile, I tried the products a... Se mere
I ordered a paella set from Nine Life. They kept me updated about delivery and the set came well packaged. The set included the paella pan, paprika, olive oil, saffron, preserved peppers and rice. Bas... Se mere
3,2
Middel
100 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery Problems
Sadly the address I mentioned during the order was cut and so there were some issues when delivering the parcel!
Other than this, all was good!
Best regards
Stefan Hobi
19. december 2023
Uopfordret anmeldelse
Besvarelse fra NineLife Hong Kong
Hi Stefan,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
What’s with the lying?
My order keeps getting canceled upon ‘my request’, which is just not true. If for a reason you have to cancel my order (because it is out of stock or something). Just tell me, stop lying about it.
13. august 2023
Uopfordret anmeldelse
Besvarelse fra NineLife Hong Kong
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Communication is on a timely manners!
1. maj 2023
Uopfordret anmeldelse
response is quick once I inquire
response is quick once I inquire, but the delivery took too long. The tracking system not too effective which makes buyer anxious of the delivery.
22. februar 2023
Uopfordret anmeldelse
Hot sauce purchase
On one side .. good shopping experience on the other the packing was not that good - as one of the bottles broke .. but that can happen unfortunatly
14. februar 2023
Uopfordret anmeldelse
fast delivery by DHL
fast delivery by DH, Packaging well no damaged for the salts.
4. januar 2023
Uopfordret anmeldelse
Personal and fast responses to…
Personal and fast responses to questions
Updated regularly. Goods arrived quickly.
3. januar 2023
Uopfordret anmeldelse
Pretty quick response
19. december 2022
Uopfordret anmeldelse
The product came in a well packaged…
The product came in a well packaged cartoon box fully protected. There was also adequate notice about the delivery of the goods.
7. november 2022
Uopfordret anmeldelse
The shipping takes too long and the…
The shipping takes too long and the order was broken up into separate shipments.I would only recommend IF you have the time and patience to wait for your items.
31. oktober 2022
Uopfordret anmeldelse
Besvarelse fra NineLife Hong Kong
Hi Virginia,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance
Regards,
Swapnil
Good
Good customer service, but the shipment took too long (the purchased product was missing)
31. oktober 2022
Uopfordret anmeldelse
Good product
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop.
Meanwhile, I tried the products and its germination rate is goood.
1. oktober 2022
Uopfordret anmeldelse
Abdominal hernia belt
Prompt delivery and product is as claimed in ad.
13. oktober 2022
Uopfordret anmeldelse
Item good quality and logistic is fast…
Item good quality and logistic is fast and smooth.
20. september 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.