Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
During the initial order process, the staff were slightly confused, but eventually managed to deliver rather rare and difficult-to-deliver goods in Europe for a reasonable price. In view of the above, the five are well worth it.
Good morning.
Visiting the USA last September for almost 3 weeks, we discovered your peanuts in certain hotels. They are divine! We also want to be able to buy them regularly even if it is not easy. In addition to our purchase on your site, we had to pay customs duties. It's average, but France works like this!
fast service. great shipping experience. I was able to get what I needed.
Ordered product 7th December: Received confirmation. No update since: No product shipped or received. Tried to chat with them on their website, waited half an hour then was told noone is online (even though it said they are online) and I should try again in 3 hours. I have now disputed the charge through my bank.
I ordered a high-value item from NineLife South Africa on 6 August 2025.
Two months later, I still have no delivery, no working tracking link, and no refund — despite repeated written assurances from their “WeCare” team that the item would either be delivered by mid-September or refunded in full if not received.
That promise was never honoured. After weeks of silence, I was told the package was “at my local post office” — which is absurd, since there are no functioning postal deliveries in my area and the order was sold with delivery included in the price.
I have now cancelled the purchase and demanded a refund under South African consumer law for breach of contract (malperformance).
To date, NineLife has ignored this lawful demand.
If you are considering ordering from NineLife in any country, please take this as a serious warning:
Their customer service is evasive and inconsistent.
Refunds are delayed or refused even when the company is clearly at fault.
Delivery promises are repeatedly broken.
I would strongly advise using a reputable retailer with verifiable local operations.
(This review concerns NineLife South Africa but is posted here to alert global consumers, as the same parent company appears to operate under multiple NineLife domains.)
Found a solution regarding my order
I have been very well informed all along the transportation
Long wait (one month) obviously due to the customs but great product!
Product appears great. Delivery was quick and simple. Will use this company again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
