NimbusPost Anmeldelser 52

I gave you the number of your executive but even after calling him 10 times he did not pick up the call and did not call back. If he did not pick up the call then why do you give the number to the customer? The shipment of 29 has not been delivered yet, the worst service is of Nimbus. Please do not use this courier because I am tired of following up.

Fake product's
Kohi bhi product mat online kharidna

Very worst product in rosemary water fack advertisement

They are chitters.. only one word I have to say ☹️

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR?

Let me share the most recent experiences I have had with them.

1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either.

A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust.

2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer.

3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service.

And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over.

If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business.

So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

Nimbuspost not safe. Please do not used this service.
I had ordered a camera Sony WX300 from here on cod and I received the order but as soon as I opened the order, I found that I got 1 iPhone 14 for Rs 30. I had saved Rs 1800 with great difficulty and they snatched it from me. These people scam. Please stay away from them and if possible do not order anything from anywhere other than Amazon and Flipkart. Especially from Facebook and Instagram.

Currently I am running a women's fashion website and url is "shoppershub.in" and there is a scammer who is selling joggers for mens under the url "discretoutfits.shop" and using "Shoppers Hub" name on their website. And because of that I'm getting multiple calls, messages and emails for refund/return, as their customers go to google and start searching for SHOPPERS HUB and in result they get my website.

So I approached NIMBUS POST because these scammers are using Nimubs Post to deliver the COD parcels and I ask them to do a investigation. But these guys are stuck with one thing that " we regret to inform you that we currently do not have any account registered under the name "Shoppers Hub."

AM I NOT CLEAR THAT SCAMMER WEBSITE IS "discretoutfits.shop" and they are using "Shoppers Hub name on their website?

Can't NIMBUS POST search for "discretoutfits.shop" on their database?

Can't they do a investigation by ordering from that scam website and find out what name they are using on NIMBUS POST?

Actually NIMBUS POST don't want to do anything at all because they are getting money to deliver this scammer COD parcel so why would they bother.

This company doesnt deserve single star.
totally Fake company

They delivered me with all torn clothes and customer service said that it was sellers fault.

They dont deserve even a single star. I won't ever return to them again in future.

Very bad service
Ab tak subse kharab experiance raha inke sath 2 month work kiya but 75% fake remark karte hai. Customer Care per baat karne per seller ka mistake bolkar phone cut kar dete hai, hamare bahut sare parcel me saman change kar ke delivery kiya hai. Kuch coustomer ka empty box delivery kiya hai kutch parcel return delivered show kar diye. Jub costumer care se baat kiya to koi bhi satisfie jawab nahi mila. Duplicate rubber stamp banwa ke delivery show karte hai. Pls be-alert all of you thank-you

If there was a negative rating, I would have rather gone for that. This is the most pathetic irresponsible service I have ever come across my life. After waiting for 2 months, they finally declared that they lost my package and the way they conveyed showed they didnt bother even a bit about their consumers. If I had time, I would have gone to court. Please note that they hire external agency for courier and they are just middle men. They themselves do not have any idea where the package is. Worst decision ever made.

This is company is totally rubbish idiotic service, this service made mad hampered my business
They never did any shipment pickup took 3-4 then at last I only have to go to pickup
At time of deliver the shipment also this idiot company takes 12-15 days in domestic where other company just take 4-5 days

And complaining them, then this company not able to do any solution or deliver parcels on time
Don't deal with this rascal company, cheap peoples

The company is practicing fraudulent practice by partnering few so called online vendors. The product they deliver through other courier companies will not be genuine. If you ask them about the defective/ wrong product delivered, simply they put the blame on the vendor whose existence is unknown as they don't provide any proper bill or GST number. Whoever is reading my comments please ensure GST number to be reflected along with vendor details on the parcel or else don't accept it. If you pay by accepting, they are not going to take back the material.

Nimbus is a scam, they will destroy your business. Please do not use those platform. Harassment is on other level.

Nimbuspost is a big scam. If you don't want to lose your business credibility as well as your hard earn money, please don't use their service.
I am sharing after using their service lost a lot of money as well as customer.

Worst customer service Experience ever. Their delivery partners don't handle products with care almost 70% RTO products come damaged and when you ask for the insurance they will ask for the video and when you will send the video they will revert you after 2-3 days and will simply say the claim TAT is over. we can not do the investigation. "Worst Shipping Partners"

Worst Service, Useless Customer care, Dont waste your energy and time using this useless worst company for sending your valuable packages,

I am bound to give even 1 star as there is no option for minus.they don't care for your packages so better to use anyother service .A BIG NO TO NIMBUSPOST.

Best rates for UPS DHL and FDL, the support is very reactive as well

I want to return the product....as it's not that which I order....fake aap..plz help me to get my 899 amount asap...plz