Not cheap but worth every penny The Telford Venue (Hager) was clean and well presented, The Hager staff were very welcoming and approachable. The Tutor (Andy) was great, normal person who understood... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This course was super and most informative, I learned a great deal from it and can now do minor electrical repairs safely without having to get our sparks in all the time. Our instructor, Lee was very... Se mere
Virksomheden har svaret
The tutor Glen Francis throughout the course explained everything we needed to know in a fun and explanative way...enjoyed the 3 days we had 9 on the course and there was never a time I did not unders... Se mere
Virksomheden har svaret
Overall experience was not too bad. I felt that the right bits was not covered here whilst learning the 18th edition. A lot of the class went in to the test with more questions than answers and most... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Attestudsteder
- Business to business-service
- Uddannelsescenter
- Elinstallatør
- Teknisk support
- Undervisningscenter
Skrevet af virksomheden
For 70 years, NICEIC has been the UK’s largest certification body for electrical businesses with over 40,000 currently certified with us. As the industry leader, we drive the highest standards of competence and safety. We assess, certify and train electricians, plumbers, renewable energy installers, and gas and heating engineers. To become certified, businesses must demonstrate their compliance with technical standards and industry best-practice through rigorous assessments and continuing professional development. Trade professionals look to us for certification and technical leadership, and value the credibility our name gives theirs. We provide ongoing advice and support, and list their businesses on our online ‘Find a trusted NICEIC tradesperson’ tool. We help build public trust in trade professionals – and we never compromise on that trust. We work alongside government and industry to shape policy and drive standards. Many UK businesses, government organisations, local authorities and landlords will only work with NICEIC-certified businesses. The NICEIC brand is owned and managed by Certsure LLP.
Kontaktoplysninger
Warwick House, Houghton Hall Park, LU5 5ZX, Dunstable , Storbritannien
- 03330156625
- customer.services@niceic.com
- niceic.com
4,3
Fremragende
537 anmeldelser
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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I have raised a complaint with them
I have raised a complaint with them — it’s honestly the worst service ever. You share all the evidence and the complaint form, yet they don’t even take the time to read it. Instead, they keep asking inappropriate questions and fail to take any action.
It seems they prioritise protecting unfair and illegal electrical companies rather than properly reviewing the evidence and taking action. Don’t trust this service or waste your time with them — report the issue directly to the council or the police instead.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra NICEIC
We are very sorry to hear that your experience has been such a distressing one. We greatly appreciate the time you have taken to share your views with us - please rest assured that your concerns have been noted.
At NICEIC, we take complaints extremely seriously and ensure that each complaint is thoroughly investigated by our internal team. We fully understand the importance of trust and transparency and are committed to supporting consumers on the rare occasions where issues do arise.
We'd welcome the opportunity to speak with you directly. Please do contact our Customer Relations team at complaints@certsure.com
The Fire Alarm course was excellent
The Fire Alarm course was excellent. It covered all key aspects of the fire alarm industry in detail. I would highly recommend this course to anyone looking to gain a comprehensive understanding of the requirements for Fire Detection and Fire Alarm Systems for Buildings (BS 5839-1).
23. oktober 2025
Besvarelse fra NICEIC
Thank you for your excellent feedback! We’re delighted to hear you found the Fire Alarm course so valuable and comprehensive. It’s great to know it provided the depth of understanding you were looking for around BS 5839-1. Your recommendation is greatly appreciated.
NICEIC acknowledged my evidence but left the contractor listing live — disappointing for consumer safety
I’m writing this as a homeowner who chose an electrician specifically because they appeared on the NICEIC register. My experience with that contractor led me to raise a formal complaint with NICEIC, and the way the process played out has left me concerned about how effectively the badge protects consumers.
After repeated cancellations and incomplete work, a civil dispute arose. During attempts to resolve it, the contractor reported me to the police for theft of tools. The police reviewed the matter and confirmed there was no theft offence recorded. A related allegation was closed with no further action, and I was not treated as a suspect (listed only as “named”). These points are evidenced in the police correspondence and records provided to me.
Armed with those outcomes, I submitted a structured evidence pack to NICEIC, including the police updates and other supporting material. NICEIC acknowledged receipt and asked for documentation, which I provided. They then explained that, due to confidentiality with registered businesses, they would not share any investigation outcomes with me. Weeks later, the contractor’s listing still appeared live on the NICEIC public register.
In my opinion, this isn’t good enough from a consumer-protection standpoint. Trade bodies need to be fair to registrants, but they also have a duty to reassure the public that standards mean something. Where a customer provides documented evidence that a serious allegation was closed with no further action and that they were never a suspect, I believe the responsible step is to pause or clearly flag the listing while any internal review is completed. At minimum, complainants should be told whether the contractor met the scheme’s standards (even if the details of any sanctions remain private).
25. oktober 2025
Uopfordret anmeldelse
Besvarelse fra NICEIC
We are very sorry to hear that your experience has been such a distressing one. We greatly appreciate the time you have taken to share your views with us - please rest assured that your concerns have been noted.
At NICEIC, we take complaints extremely seriously and ensure that each complaint is thoroughly investigated by our internal team. We fully understand the importance of trust and transparency and are committed to supporting consumers on the rare occasions where issues do arise.
We'd welcome the opportunity to speak with you directly to see if there is anything further we can do to resolve your issue. Please do contact our Customer Relations team at complaints@certsure.com.
Greg is a great tutor
Greg is a great tutor. Knows his stuff and has very informative stories.
Great experience all round!
23. oktober 2025
Besvarelse fra NICEIC
Thank you for your feedback! We’re delighted to hear you had a great experience and that Greg’s knowledge and engaging teaching style made the course informative and enjoyable.
Besvarelse fra NICEIC
Thank you for your feedback! We’re glad you found the course informative and appreciated the amount of useful information covered.
Very informative course very…
Very informative course very knowledgeable tutor made the course enjoyable and easy to navigate highly recommended location for the course
20. oktober 2025
Besvarelse fra NICEIC
Thank you for your great feedback! We’re so pleased to hear you found the course informative and enjoyable, and that the tutor’s knowledge helped make the learning experience smooth and engaging. It’s also great to know you were happy with the course location.
Great experience and tutor was very…
Great experience and tutor was very engaging
Thanks you Graham
20. oktober 2025
Besvarelse fra NICEIC
Thank you for your feedback. We’re really pleased to hear you had a great experience and found your tutor engaging.
Besvarelse fra NICEIC
Thank you for your review. We’re delighted to hear that you found the course well worth doing and that your tutor was so helpful throughout.
Trainer was very good made sure we…
Trainer was very good made sure we understood before proceeding to next part and got every one involved and made practical understanding easy by showing us then letting us try why watching us to make sure we understood
20. oktober 2025
Besvarelse fra NICEIC
Thank you for your feedback. We're really pleased to hear that your trainer took the time to ensure everyone understood each part of the course and made the practical elements clear and engaging. It’s great to know you had such a supportive and hands-on learning experience.
Inspection and Test Course
Inspection and Test Course, great tutor, exceptionally knowledgeable and practiced, with a natural ability to modify his teaching style to suit the audience.
17. oktober 2025
Besvarelse fra NICEIC
Thank you for your great feedback. We’re delighted to hear you found the tutor exceptionally knowledgeable and adaptable in their teaching approach. It’s fantastic to know the course met your expectations and supported your learning.
NICEIC is very easy to engage with
NICEIC is very easy to engage with, always helpful with information, questions and feedback. Very professional conduct especially throughout our assessment.
16. oktober 2025
Besvarelse fra NICEIC
Thank you for your feedback. We’re really pleased to hear that you found our team easy to engage with and we are glad you found us helpful through your application process.
Did not learn a thing only about sky…
Did not learn a thing only about sky diving and the lecturers private life
It’s cost me fortune
Every time you try to get your head around things and concentrate he did not stop talking
He was a great guy Iam old and needed time to take things in and have been with the niceic for while as you know
16. oktober 2025
Besvarelse fra NICEIC
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We appreciate your honesty and will make sure your comments are passed on to the relevant team for review. If you’d like to discuss your experience further, please contact our Training team on traininginfo@certsure.com so we can look into this in more detail and provide support.
Besvarelse fra NICEIC
Thank you for your feedback! We’re glad to hear that you found your tutor great and that the learning was made easy and enjoyable.
had a great experience with this…
had a great experience with this company. Customers consistently praise the knowledgeable and helpful staff, My assessor Ian Thompson very knowledgeable very kind explained everything really well giving me lots of tips
8. oktober 2025
Besvarelse fra NICEIC
Thank you for your wonderful feedback. We are glad you had a great experience with us. Its amazing to know that Ian was able to help you through your assessment and was able to pass on lots of tips. Our helpful and knowledgeable staff are always happy to help should you need any help in the future.
Great tutor explained everything really…
Great tutor explained everything really well
10. oktober 2025
Besvarelse fra NICEIC
Thank you for your feedback! We’re pleased to hear that you had a great experience and that your tutor explained everything clearly.
Informative course and a lot to take…
Informative course and a lot to take in, the lecturer Dylan, did a great job of keeping everyone engaged and made the sessions somewhat enjoyable and added his own quirks to it which made a lot of it easier to remember. Some questions came up in exams and I could reference his lessons by memorable parts which he made his own. Very knowledgeable guy and very good teacher. Highly recommend
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra NICEIC
Thank you for your fantastic feedback! We’re delighted to hear that you found the course informative and engaging. It’s great to know that Dylan’s unique teaching style and memorable approach helped make the content easier to retain. We really appreciate your recommendation and are glad you had such a positive experience.
Besvarelse fra NICEIC
Thank you for your feedback! We’re so pleased to hear that you found our team helpful and informative.
Mitchel Smith was our instructor for…
Mitchel Smith was our instructor for the two days.
he was very experienced and passed on a wealth of knowledge outside of what the coarse required which was great .
everything was really good ,maybe could have done with 3 days not two ,but this could have been due to the questions and queries we were asking ! :)
very good course,feed back from the other electricians whom attended from my company was also very good.
30. september 2025
Uopfordret anmeldelse
Besvarelse fra NICEIC
Thank you for your detailed feedback! We’re delighted to hear that you found the course valuable and that Mitch shared his knowledge and experience beyond the core material. It’s great to know your team also had a positive experience. We appreciate your suggestion regarding the course duration and will take this into consideration for future improvements.
Besvarelse fra NICEIC
Thank you for your feedback! We’re delighted to hear that you found the lecture amazing and that it made a positive impact on your experience.
Our lecturer was going to fast on the
Our lecturer was going to fast on the
18th edition course through the bs7671 regs.
25. september 2025
Besvarelse fra NICEIC
Thank you for sharing your feedback. We’re sorry to hear you felt the pace of the 18th Edition course was too fast. Your comments are important to us and will be passed on to the training team so we can make improvements and ensure all learners feel comfortable with the delivery.
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