Absolutely abysmal service
Absolutely abysmal service
Item still not arrived after 2 weeks of ordering. Requested refund and cancellation of order and still no response a week later.
30. marts 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Nivanoo webaite is a SCAM.
Nivanoo website is a scam. I ordered an electric bike and a discount that seemed too good to be true, I did a brief review of the website and company, which had very few reviews and a few had low customer satisfaction scores but none of them said it was a scam. After ordering and paying I have received no updates on delivery, the product has not been delivered, and every link in the email confirmations that they sent me no longer work. It is definitely a scam.
19. december 2025
Uopfordret anmeldelse
Personalised order arrived faulty – company refused refund
I ordered embroidered hats at £19 each and expected a high-quality finish. The approved design showed a centrally placed logo. However, the hats arrived with the logos positioned too low and off-centre, the embroidery inconsistent with visible gaps, and loose white threads showing at the front.
I called the company and was asked to email photos, which I did — but my email was ignored. After following up, I was told refunds are only issued in the event of a production error. I replied with further clear photographic evidence of those errors, yet received no response until I sent a final request before escalating to Trading Standards.
The eventual reply claimed my order was “produced and embroidered according to the approved design” and that there was “no production error that would entitle a refund under our sales terms or the Consumer Rights Act 2015, as this order was fully personalised.” This is incorrect: the Consumer Rights Act 2015 still requires all goods — including personalised items — to be of satisfactory quality and as described.
Due to the company’s refusal to acknowledge or resolve these clear quality issues, I have reported them to Trading Standards.
If you’re considering purchasing from this company, I strongly recommend looking elsewhere to avoid similar issues.
13. oktober 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.