Next Day Sofas Anmeldelser 765

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This is the second purchase I have made with this company. They have good products at reasonable prices but it’s their customer service that sets them apart from the ‘big players’ in their market, I... Se mere

Bedømt til 4 ud af 5 stjerner

Very smooth for the sending out of material samples to the ordering of the sofa. Very friendly staff and very helpful. However I would say the 3rd party delivery company need investigation as this... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered sofa and chair online on Sunday, confirmation email received shortly afterwards, very easy to use website. Good communication via email and text. Delivery arranged via Furdeco, email receive... Se mere

Bedømt til 5 ud af 5 stjerner

Stunning sofa and really good price. Arranging delivery was easy and communication with delivery was also fantastic as they give you a really good time frame so your not waiting around all day.... Se mere

Virksomhedsoplysninger

  1. Møbelforretning

Skrevet af virksomheden

Next Day Sofas is offered by LVK Ltd, an established furniture retail business based in Sussex. We are dedicated to providing quality products to private customers at the lowest prices, and buy in bulk from the original manufacturers wherever possible. Our office is open from 8.30am to 5.30pm 7 days a week, and our friendly customer services team is committed to giving you the best service possible. If you have any questions at all about our products or delivery service, please give us a call.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

765 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

great sofa, poor delivery…

The service received from Next Day Sofas was faultless. We ordered on Friday, received a telephone on Saturday and received a tracking email on Monday to inform us the Sofa had started it's journey.
Unfortunately our issue sits with the delivery company. Our sofa was unpacked in the street in the rain as we were informed it wouldn't fit in the house with the box. They then informed us on several occasions during delivery that it wasnt going to fit whilst roughly handling the sofa. They gave the impression that ttey were short of time and just wanted to dump and run without any care or consideration for how the item should be maneuvered into the room. My husband and I requested they leave the soa in thd hall and we would put the sofa in the room. On unwrapping the sofa we have discovered 2 puncture holes in the rear of the back rest which we believe are the results of the delivery guys rough handling

4. juli 2023
Bedømt til 1 ud af 5 stjerner

i can see from my very large window the…

i can see from my very large window the road leading to these apartments i gave this company instructions type in main door the number of my door and i let them in with intercom but there are a lot of workmen around who would have let them in because they were taking a long time ringing i went to look for the driver the workmen said they had gone they didnt ring really angry

3. juli 2023
Next Day Sofas-logo

Besvarelse fra Next Day Sofas

Dear Lillan,

Thanks for taking the time to write a review and thanks for taking my call earlier , i am sorry the drivers left without delivering your sofa but as discussed the mobile number you provided didn't work and we weren't provided with an alternative landline to call you on.

I am glad the sofa has now been delivered and you are happy.

Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas
01273 917326

Bedømt til 4 ud af 5 stjerner

The lady I spoke to on the phone made…

The lady I spoke to on the phone made everything very clear how things worked when the delivery would be made how the payment would be taken. It was very easy to follow my only negative is the chair coin unassembled which you did tell me and she said it was fairly easy to put together. Unfortunately, one of the spanners was missing from the set so put in the chair together, turned out to be a bit of a pain

5. juni 2023
Bedømt til 5 ud af 5 stjerner

FIRST RATE COMPANY

Very pleased with our two leather swivel chairs delivered 26 April 2023. We had two chairs delivered from Next day Sofas in 2019 and they have worn really well .

8. maj 2023
Bedømt til 1 ud af 5 stjerner

Terrible sofa do not buy

Bought the two seater Richmond sofa in Black. Description states bonded leather and faux leather, I cannot see any bonded leather just all faux leather. Bought this sofa in March 2023 so only had it a couple of months and already it is all scratched and the faux leather is peeling and coming off in bits. It is extremely small for a 2 seater (yes I did measure it) would suit children as 2 adults would be squashed together on it the seating area is that small.
The upholstery is terrible hard and uncomfortable. I paid £619.99 for this settee which I have now given to my dogs and bought another sofa from a different company. Also it was not delivered next day as it states it would be it was a week before delivery.

15. marts 2023
Uopfordret anmeldelse
Next Day Sofas-logo

Besvarelse fra Next Day Sofas

Dear Karen,



Thanks for taking the time to write a review, i am really sorry and slightly surprised you aren't happy with the sofa you brought or the delivery timescales as we haven't had any correspondence from you since you originally placed your order.

I have tried numerous times to contact you to see if there is a fault with your sofa so that we can resolve your complaint but haven't had a reply.

In terms of the size of the item the Richmond is one of our smaller ranges and all measurements are clearly advertised on each product to give customers the information needed to make their choice.


The Richmond is a slightly firmer sofa and is covered in a tough durable bonded leather and comes with a warranty so again please reach out on the number below if you feel the leather has failed.

I can see you opted to take advantage of our free two-man delivery taking 5/10 working days, you did have the option of a next working day kerbside delivery at checkout but refused it.

I hope we can resolve your complaint, please call me on 01273 917326.



Many Thanks
Lee Burridge
Customer Service Manager
Next Day Sofas

Bedømt til 5 ud af 5 stjerner

total excellent service

I was so impressed with the service I received from Next Day sofas would be an understatement. They were truly unbelievably helpful unlike some companies I dealt within the past. They couldn't do enough for me the service and delivery was totally excellent. The reclining chair and stool. The product when l unpacked was very good and the courtesy I felt from the company went beyond anything I've experienced in a long time. Old fashioned service totally recommend

20. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beautiful Sofas

These sofas are amazing, l never thought that l would find something similar to my old ones which l have had for some time but here they are!
They look beautiful in the living room, and so comfy. Easy transaction but the delivery company let them down, but they were very quick to sort it out.
Thank you.

11. april 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere