Solgt af Nextbase
Oplysningerne på denne side er udelukkende baseret på produktanmeldelser skrevet af kunder hos Nextbase via Trustpilot.
Good technician and very knowledgeable guy. But very expensive. I paid around £119 (that too on discounted rate), otherwise it is £139. Halford does this kind of job in £55-£60. If you have not bought dash cam from Halford then they will charge you £80.
Excellent service, fitter knew what he was doing and made an excellent job of the fitting etc.
The text received said that the fitter would arrive at 1430 - he arrived at 1230. When the fitter arrived he immediately informed me that the kit had the wrong connector. I rang and received the correct connector, but I had to wait about 2 weeks for a fitting: I requested a morning appointment as I would be absent from 1pm. The day before they texted me to say the appointment would be pm! I had to cancel this and accept a further 2 weeks delay! There has been no apology for this treatment or any effort to make up for these errors. Use this service at your peril!
Besvarelse fra Nextbase
Hello Arthur,
Thank you for taking the time to leave us a Trustpilot review. We really appreciate this.
Apologies for the issues you have experienced regarding the home installation, this is not at all what we expect.
I can see that your appointment is re-scheduled and due to take place in the coming days.
Kind regards,
The Nextbase Reviews Team.
Turned up at the time allocated and was very professional and knowledgeable, fitted and set up perfectly,
A technician fitted my dash cam 622GW in my car nicely.
Items are not yet fitted as of 1st January 2025
Besvarelse fra Nextbase
Hello Colin,
We understand your frustration and apologize for the inconvenience you experienced with the installation of the dashcam. If there is anything else we can help you with, please get in touch with our support team at support@nextbase.com. We'll be happy to help.
Kind regards,
The Nextbase review team
Excellent!
Complete Package: Call operator was great and very informative about cameras and options available including fitting. Fitting Kit arrived very quickly. Date of fitting was changed at short notice due to sickness, but I was kept up to date with this and fitting took place the very next day. Our Camera Fitter did both Front & Back and connected everything to Mobile App, showed me how it all worked etc. The fitting is brilliant, everything hidden, the car is still immaculately clean and all mouldings, seals etc fitted back in place & you wouldn't now the wires had been hidden. Great job from Start to Finish & Definitely would recommend Nextbase & their partner fitting services. Thank You. Peter
Good purchase. All works well. No problems up to date.
Excellent service, engineer was excellent
Very professional service - high quality installation, punctual arrival time, and helpful guidance on how to operate the unit.
Great camera , 5 🌟 stars
Good work and helpful
Simon the installer was excellent and the fitting was well done. The problem is the office backup and administration. I had to wait 2 weeks for an installation date and it was cancelled at 3.30 p.m. on the installation date! I expected them to come the next day, but no, they wanted me to wait another week! I complained directly to Nextbase and they arrange the fitting 2 days later.
Does the job. Assume made specifically for Nextbase products. Fine, no problems. The Nextbase installer had no qualms in using for the install. Happy with the product. Thanks.
A light on my car will not turn off when I close the door now it did before
Besvarelse fra Nextbase
Hello,
Thank you for taking the time to leave a review, I'm sorry to hear that you've had a bad experience, it's not what we'd expect for our customers.
I can see that you are currently in contact with our customer service team, hopefully we are able to get this sorted for you.
If there's anything else we can help with, please let us know.
Kind regards,
The Nextbase Review Team
Very good product. Installation engineer was very good also. Good experience all round.
Very professional service
Great install
Professional fitting. Arrived on time after cancellation the week before. Ben was very pleasant, informative and helpful. I would recommend using this service to have your dash cam fitted securely and professionally.
