This great Canadian company did an amazing job printing our Team's hockey cards. They were very helpful in answering any questions I had and their recommendation on the card specs (16pt C2S, Gloss La... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... Se mere
Virksomheden har svaret
All concerns dealt with quickly and efficiently. Excellent customer service. Would recommend this company even though the pictures were not as clear as expected. Proof shown for approval had better... Se mere
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Kontaktoplysninger
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4,8
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am usually happy with my purchases
I am usually happy with my purchases. but the last order arrived with on name receiveing twice the order and one name missing all together. I contacted my rep and I guess he forwarded this to the production manager that emailed me saying order was filled as correctly? so I then opened the boxes for the person getting double order and I found the missing cards Scattered between the other persons cards. I had to go through over 1000 cars to seperate them correctly, not happy
2. juli 2026
I didn’t see application instructions…
I didn’t see application instructions and it too several tries. Now it has creases in it from too much handling . Glad I only ordered one
24. juni 2026
They were great at coordinating the…
They were great at coordinating the final design and ensuring it met my conditions, and the delivery was timely.
29. juni 2026
GREAT QUALITY AND FAST DELIVERY
17. juni 2026
Another great experience with Newprint
15. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
everything was perfect !
9. juni 2026
Besvarelse fra Newprint
Thank you for your review. We hope to service your printing needs again in the near future.
Very customer-focused and accommodating.
2. juni 2026
Besvarelse fra Newprint
Julie Dimenna,
We're glad you enjoyed your experience. We appreciate your kind words.
Always so helpful and happy with the…
Always so helpful and happy with the quality. It is so nice to be able to talk right to the team that is doing the work as it builds confidence and they can help you if you need! Highly recommend.
23. maj 2026
Besvarelse fra Newprint
Sandra,
We're so glad to hear you're happy with our quality and team interaction. We truly value your confidence in our work and appreciate your high recommendation!
Besvarelse fra Newprint
Gabriel Karkaji,
We are so glad the rollup looks great and arrived on time. Thank you for your kind words!
Very good service !!
19. maj 2026
Besvarelse fra Newprint
Nassim,
Thank you for the kind words! Glad to hear you had a great experience. We hope to see you again soon.
Very fast and reliable!
Very fast and reliable!! Can’t say enough good things about this company!! Highly recommend!!
14. maj 2026
Besvarelse fra Newprint
Jamie,
We are so glad to hear you had such a positive experience with us! Your kind words mean a lot.
That was easy!
I had a few technical questions, which were quickly answered. My order was quickly processed and my bookmarks are perfect! Thanks again!
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Newprint
Paul,
We're so happy to hear our team quickly answered your questions and that your bookmarks are perfect! Thank you for your kind words!
Besvarelse fra Newprint
Khan,
We appreciate you pointing out our friendly service. We are happy to hear that you had a positive experience with us!
fast & quality shipping!
5. maj 2026
Besvarelse fra Newprint
Karissa,
We're so happy to hear about your positive experience, Thank you for your kind words!
Very happy with by Newprint experience
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troubleshooting the problem. I will be a returning customer.
7. maj 2026
Besvarelse fra Newprint
Lindsay,
We're happy to hear that you had a positive experience! It's great to know that our team was helpful in resolving the font issue and ensuring your satisfaction with the print job. Thank you for your feedback; we appreciate your intention to return.
Besvarelse fra Newprint
Kim,
We're glad you find our labels good and easy to use at a great price. We appreciate your positive feedback and thank you for your support!
A part of the team
Newport has been very helpful and their process is easy to follow. I feel more like they’re a partner on the team than a third-party. Excellent to work with.
1. maj 2026
Besvarelse fra Newprint
Robert Miller,
We're happy to hear that our team has been so helpful and the process easy to follow. It's great to know you feel like we're a true partner. Thank you for the excellent feedback!
I should have read google reviews…
I should have read google reviews before trusting them with my order.
I communicated the urgency for reliability and my timeline several times over the phone, and by email that I needed my project printed and shipped by a certain date. They said no problem, have it in by Monday, we'll get you the proof to get approved, and it'll be printed and shipped within 5 business days. This worked great for me - but I emailed today only to discover that they haven't even started the process. The owner got defensive with a really unprofessional tone and shed all responsibility and offered me to pay a $450 print fee to have it fast tracked to meet my deadline... This hurt my project - I'm under a very tight deadline. Very disappointed with Newprint. Open to them making it right.
*UPDATE - They did not compromise and still requested I pay a $500 fee for next day printing options, stating that they're a busy company. This exploitation seems to be a common theme in their google reviews.
They are relentless with shifting accountability in anyway they can.
Beware of exploitive business practices.
** 2nd update
I've been contacted by one of their founders, in summary they're blaming me for not uploading the right file (which I didn't do and remedied quickly the next day), while ignoring every other element of what's happened here. A very unprofessional 'frame-game' approach to evade accountability.
26. april 2026
Uopfordret anmeldelse
Besvarelse fra Newprint
Hi Aaron, thank you for sharing your feedback. We genuinely regret that we weren't able to meet your timeline for your project.
Our team spent a significant amount of time including over the weekend, providing samples and technical guidance to ensure your 60 unique card designs would print perfectly. In custom printing, the '5-business-day' clock begins once a print-ready PDF is approved. Because the initial files were in a format we couldn't process and required several rounds of adjustments to fix bleed and margin issues, we weren't able to move into production as quickly as we all hoped.
The rush fee offered was not intended to be a burden, but was the only internal way to bypass our current production queue to meet your specific deadline once the files were finally ready.
We apologize if our tone felt defensive; our priority was simply to be transparent about the technical reality of the project. We’d still love to help you get these cards right for your campaign if you’re open to it. Please feel free to reach out to us directly.
*UPDATE - Hi Aaron, thank you for the update. To provide clarity on the timeline:
The Goal: We requested print-ready PDFs by Monday morning to guarantee a standard 5-day turnaround for a May 4th delivery.
The Reality: We did not receive a usable PDF until Tuesday Evening after working hours.
The Support: Prior to any order being placed or a deposit made, our team provided hours of free technical consultation, weekend phone support, and custom samples to help you succeed.
We cannot 'compromise' by bumping our existing, paid clients to prioritize an unpaid project that missed the technical deadline for a standard turnaround. The rush fee is a standard industry requirement to cover the additional labor and machine time needed to bypass a production queue.
We wish you the best of luck with your campaign.
As always a quick phone call…
As always a quick phone call preparation of the documents we need and this company turns out our order within the time frame.
They are awesome
27. april 2026
Besvarelse fra Newprint
Yazz Van Maurik,
We're happy to hear that our team could efficiently prepare your documents and fulfill your order within the expected timeframe. Thank you for your awesome feedback!
Great Communication and service
Great Communication and service! They were fast at responding to questions, and they helped with organizing our order.
27. april 2026
Besvarelse fra Newprint
Jon,
We're happy to hear that you had a positive experience! It's great to know our communication and service met your needs, especially with organizing your order. Thank you for your feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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