newlywords.com Anmeldelser 

58
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Needed a way to involve everyone in the retirment gift and everyone shelling out $20 was lame and impersonal. Rather than buy them a trophy of some sort we had the most meaningful gift that everyone f... Se mere

Bedømt til 5 ud af 5 stjerner

We needed a way to celebrate a 47 year career - yes, 47. Sending the link out to all invitees to collect memories and photos, and then producing the book was easy! In fact, I did most of it from my ph... Se mere

Bedømt til 5 ud af 5 stjerner

I recently used the company for two different projects. Both books were loved by the recipients. It was easy to maneuver and the books were top notch. I would highly recommend to anyone who would li... Se mere

Bedømt til 5 ud af 5 stjerner

I organized a book for a retirement gift for a wonderful colleague. Simply providing the Newlywords link let dozens of her colleagues and friends contribute heartfelt messages and wonderful photos. T... Se mere


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

58 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(58)

13 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Beautiful Way to Honor People

A coworker introduced me to Newlywords when my boss retired, and I'm so glad she did! We were able to request and manage content from almost 100 people, and organizing it in a way that made sense and was fun, to produce a polished product that my now-retired boss loved!

5. september 2025
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Bedømt til 5 ud af 5 stjerner

High quality Memory Book for a leaving colleague

We recently discovered Newlywords and used it to create personalized memorabilia for a leaving colleague. Creating the memory book was such an easy and enjoyable process. The website was user-friendly and sharing the link with colleagues made collaboration seamless - everyone was able to contribute effortlessly. The physical book arrived right on time before his farewell gathering and it exceeded expectations. The finished product looks professional and high-quality with excellent printing and layout. It was the perfect way to commemorate his time with us. Highly recommended!

3. september 2025
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Bedømt til 5 ud af 5 stjerner

Great gift idea!

We created a book for our mom to celebrate 50 years of teaching. It was easy to share the link to get contributions, and the finished product turned out beautifully! Everyone was very impressed with the book

25. oktober 2025
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Bedømt til 5 ud af 5 stjerner

Retirement Book

We created a memory book for a coworker for her retirement gift and she absolutely loves and cherishes it. The process of signing up, creating a book and sharing with others was easy and seamless. I appreciate that I was able to edit/move pages before publishing. The templates were creative and easy to use. Highly recommend!

30. september 2025
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Bedømt til 5 ud af 5 stjerner

Best in the industry

I know this site is mostly an opportunity for negative reviews, but this is an unprompted extremely positive review for newlywords. I was looking for a place that could help me bring my wife’s beautiful 40 years into one book and they did it perfectly. The platform is fantastic and they are creating loving memories that we you can have forever. So happy with what was created and the finished product. Thank you 🙏

8. oktober 2025
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Bedømt til 5 ud af 5 stjerner

Easy and Fun Way to Capture Memories

We used Newlywords to create a book for the retirement of a colleague. I am in my 70’s and severely technically challenged. Even I could figure out and manage the creation of this lovely gift with no difficulty. I love the different options for contributors to use (essays, photos, combos, collages, etc.). We had 150 submissions and not one single issue. Along the way, I had a few logistical questions and tech support immediately responded & we were able to complete the project on time. The finished book was amazing! The hardcover book printed beautifully on high quality paper. The pictures were vibrant and clear. The book was the highlight of the retirement party and I received several requests for the pdf version. And the preservation of a lifetime career in education in stories & photos was priceless. Thank you Newlywords! I will definitely use and recommend your product again …. and again!

7. september 2025
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Bedømt til 3 ud af 5 stjerner

Initally the printed book never arrived and no support but this was solved

Edited - Newlywords mishandled the initial situation, but they worked to correct it and ensure the book was delivered, offered a full refund to apologise for the problem, and the recipients loved their book when it finally arrived.
The printed book never arrived and support have not communicated for over a month with any reason why or any resolution.
Creating the PDF was a fairly tedious process, although allowing others to make direct contributions was helpful.
Newlywords immediately replied to this Trustpilot review but still no email or any apology direct to me - this speaks volume about the support they actually provide.

19. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra newlywords.com

We’re truly sorry for your experience! This is absolutely not our typical level of service, and it’s very unusual for an order or support message to go unanswered for so long. We completely understand your frustration — it’s unacceptable, and we’re already looking into what happened to make sure it’s resolved.

We see that you reached out to our support team today, and we’ve escalated your case to determine exactly what went wrong. You’ll receive a full refund, of course, and we’ll also do our best to send you the printed book free of charge.

Thank you for your patience — we truly appreciate you giving us the opportunity to make this right, and we’re always working to improve.

Bedømt til 5 ud af 5 stjerner

Newlywords was amazing

Newlywords was amazing. We used their service to create a book for my parents 40th wedding anniversary. Friends and family from all over were able to contribute to the book. The website was easy to navigate and the pricing for the books was very fair! Highly recommend using newlywords for special occasions

25. august 2025
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Bedømt til 5 ud af 5 stjerner

Easy to use and varied options

The online site is easy to use. Various platforms are available for different types of messages. For my husband's 60th birthday, we used the short message platform for which you can include one picture, the collage which allows for longer messages and several pictures and we even used the meme platform. You do not have to be on your pc to complete the message. Many of my family from abroad were able to use the platform and complete their messages from their phones. The final set up was easy to do as well as the site allows you to re-arrange your pages, design a cover front page and back page. If all this sounds good, wait till the book arrives. The quality is exceptional.

7. september 2025
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Bedømt til 5 ud af 5 stjerner

10/10 recommend!!!!

There are not enough stars to rate this amazing company! I had an order issue and the customer representative that I worked with not only was fully able to help me but also texted me to follow up to make sure everything worked out! The book came out BEYOND anything I could have expected - it’s absolutely stunning.

19. juni 2025
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Bedømt til 1 ud af 5 stjerner

Ordered a book for a retirement party

Ordered a book for a retirement party. However despite paying for the expedited shipping it did not arrive until after the retirement party.

The order was placed on the 19th and the delivery estimate was 22-29. However this is estimate is provide only during checkout. There should be some type of notice otherwise I would have wrapped up contributions on the 17th.
The book is now scheduled to arrive on the 28th. Customer support was unhelpful and not able to expedite and their status only mentioned being sent to a printer for many days. Would not use them again. Given that their website and UI/UX isn’t particularly great.

19. maj 2025
Uopfordret anmeldelse
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Besvarelse fra newlywords.com

Thank you for your feedback—we’re truly sorry to hear that the book didn’t arrive in time for the party. We completely understand how important the timing was, and we regret that we missed the mark here.

While we do our best to be transparent—our homepage includes a timeline calculator to help with planning, and we also share shipping estimates in our FAQ—we understand that these details aren’t always easy to spot in the moment. Your experience highlights where we can do better, and we’re grateful you took the time to point this out.

We’re always open to feedback and would be happy to jump on a call to walk through your suggestions on how we can make the ordering and delivery timeline clearer on the site. Your input could help us improve things for others.

We’d also like to make things right. If you’re open to it, please reach out to our team directly so we can discuss how to make sure you feel good about the experience overall.

Bedømt til 5 ud af 5 stjerner

Easy and Good Quality

The process was easy. I had a collaborative memory book made for my spouse's 50th birthday. I opted to share a link with family and friends instead of having Newlywords send the invitation and reminders -- mostly because I didn't have a lot of email addresses. For the most part, I sent out the link via facebook messenger or text message. I thought that would make the process tedious, but it wasn't bad. The book came on time and it's nice quality. The pages are a good weight and the colors are good. I like the option to download a PDF with the watermark (free) or without the watermark (cost is deducted from the cost of your physical book).

It took a minute to figure out exactly what I could do with editing online, but someone who's a bit more tech savvy probably would have had an easier time of it. Once I figured things out, it was fine. Based on this experience, I would use this service again.

23. september 2024
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Bedømt til 4 ud af 5 stjerner

Very slow delivery to Canada

The Good: The platform was really easy to use! The quality of the pictures turned out great - I was worried that all the pictures of pictures taken by iPhones would be low quality but they weren’t. Don’t forget to convert HEIF picture files to JPG for good quality!
The Bad: The default font is really big! You could save pages with a smaller font.
The delivery to Canada is SLOW and they don’t provide tracking. They said it would take up to 2 weeks to arrive but it took a month! So it was super late for the party.
Other than the disappointing delivery, it was a great experience.

4. marts 2025
Uopfordret anmeldelse
newlywords.com-logo

Besvarelse fra newlywords.com

Thank you so much for sharing your experience! We’re very sorry about the lengthy shipping delays and lack of tracking for your order. Over the past few months, deliveries within Canada have been severely impacted by ongoing logistical issues, including disruptions caused by the recent Canadian Union of Postal Workers (CUPW) strike. In fact, during the height of the strike, it was reported that the backlog of undelivered mail and packages climbed into the millions, leading to a widespread slowdown that affected countless Canadians. This unfortunate set of circumstances meant that many people—ourselves included—could not rely on the usual delivery timelines.

Please rest assured that we’re actively working on improving our shipping processes and providing more comprehensive tracking options in the future. Thank you for your understanding and for highlighting both the positive aspects of our service and the areas where we can do better. We appreciate your support and hope we get the chance to serve you again under smoother conditions!

Bedømt til 5 ud af 5 stjerner

You'll love Newlywords!

For my mother’s 80th birthday, my sis-in-law recommended Newlywords as a way to gather notes and well-wishes from extended family. I had used other sites to make photo books before, but Newlywords takes it to a whole new level. First of all, there are entry templates to appeal to all ages and demographics: folks can submit memes (the young adults in our family loved that feature!), top 5 lists, photo collages, short notes, and longer essays. Second, each invited recipient creates their own page, so there’s hardly any work for the main organizer. I did have the ability to make changes, create/edit borders and backgrounds, and rearrange pages, but the vast majority of the work was crowdsourced. I simply sent out the invitations (easy), set a deadline, and Newlywords reminded folks as that date approached. When it came time to order the book itself, I paid for expedited shipping since we were on a tight schedule, and the book arrived with a few days to spare. Sadly, it arrived on a rainy day and some of the pages got warped before I had the chance to retrieve the package. No worries…I contacted Newlywords and they sent me a new copy! I would recommend Newlywords for any special occasion: major birthdays, weddings, anniversaries, graduations, mementos from a special trip. The possibilities are truly endless!

12. november 2024
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Bedømt til 5 ud af 5 stjerner

High quality product

I used Newlywords to make a hardcover memory book for my wife’s 40th birthday. It turned out beautifully. The website was easy to navigate for myself and the contributors. It was easy to edit the contributions if I needed to. The book itself looks very professional and of high quality. I would recommend this company to others looking to do the same thing.

16. december 2024
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Bedømt til 5 ud af 5 stjerner

Pastor's Retirement Book

We used Newlywords for our pastor's retirement party book at a church of over 1,000 attendees. When someone expressed a desire to make a book where people could write notes and share pictures, I was dreading the hours of manual labor that would create for me. But I went hunting for a way to do this online, and I'm so glad I found newlywords. They made the collection process so simple, so after sharing the link with our congregation I literally didn't have to lift a finger the entire collection process. And once we were done collecting making some minor edits and combining shorter notes was also pretty simple. As a graphic designer there could always be more layout features I'd love to have access to, but the ease of collection and production far outweigh any feature I'd like to see. The final printed copy of the book was great, with good quality photos, clear text and nice paper. I'll definitely keep them in my list for future similar projects.
My one piece of advice is get started early to give yourself plenty of lead time. We go started late, and so had to plan on giving him the book after the party. Next time we'll have to put our ducks in a row sooner.

27. oktober 2024
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Bedømt til 1 ud af 5 stjerner

Horrible experience

Horrible experience. After meeting their deadlines and paying for expedited shipping, not only did not they not deliver our book in time for our event, we could not speak to anyone to help resolve the issue.

Buyer beware of this company who doesn’t do what they promise and has bad customer experience.

7. november 2024
Uopfordret anmeldelse
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Besvarelse fra newlywords.com

Hi Brian - Thank you so much for bringing this to our attention. We sincerely apologize for the experience you’ve had. We’d like to make things right, but we can’t seem to find in our support logs the order you’re referring to. If you’re willing, please reach out to us at support[at]newlywords.com with the order details so we can better understand what went wrong and work on a resolution. We are committed to learning from this experience and improving our service so that your next interaction with us is nothing short of exceptional. Thank you for giving us the opportunity to make this right. We value your feedback and appreciate your patience.

Bedømt til 5 ud af 5 stjerner

This was EXACTLY what we needed!

I had a great experience not only creating the book, but also after the project was complete! It was easy to use, personalized, and felt like the customer service was fantastic!! Thank you for helping make a retirement that much more special, just by a click of a button:)

28. oktober 2024
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Bedømt til 5 ud af 5 stjerner

User-friendly and intuitive creation process for a high-quality book!

I stumbled upon Newlywords in an online search for the perfect gift for my mom’s 60th birthday. She is a sentimental person and often creates memorable gifts for those she loves. I knew she would love a memory book of her own, but I was overwhelmed at the thought of creating something by myself. After all, she is the one who is always behind the camera. When I first came across Newlywords, it sounded too good to be true. A way to invite family and friends (near and far) to contribute their pictures and memories? Customizable templates for the pages?Editing power to enhance others’ submissions? And, all of that completely free of charge until ordering the book? After searching to be sure this company wasn’t running a scam (it’s not), I selected and customized the templates I wanted to be included. It was easy to enter the email addresses of friends and family to invite them to contribute. I appreciated some of the small features that Newlywords offers, such as sending automated email reminders to contributors. After gathering all the submissions, I was impressed with how user-friendly the editing process was. There was a large selection of page backgrounds, it was easy to consolidate photos, and I could easily rearrange the pages. When my mom opened the book on her birthday, her face lit up and she joyfully exclaimed, “Somebody made ME a book!” I can honestly say this company and the finished product surpassed my expectations with its user-friendly and intuitive creation process and high-quality, durable printed book. Thank you, Newlywords, for making my mom’s birthday so special, and for helping me earn “best gift” brownie points.

14. oktober 2024
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Bedømt til 5 ud af 5 stjerner

Wonderful experience, will use again!

Newlywords made a nearly impossible task, not only possible but impressive. I was given very little time to pull together a retirement book for a special long-term employee. I found newlywords online and decided to give it a try because I simply didn’t have time to do it any other way. It was one of the easier projects I’ve ever done and most enjoyable. The turnaround time was fantastic and the book turned out beautifully. Definitely will use them again!

17. oktober 2024
Uopfordret anmeldelse

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