Newblinds.co.uk Anmeldelser 2.271

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I bought an aluminium chain insect screen. Can't fault the design or the manufacturing. But I would have been glad if Newblinds had told me how heavy it was (6 kg) and that mounting brackets were hig... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The blind wasn't correctly assembled when it arrived (missing one screw). There were NO instructions. The blind hadn't been paired with the remote control, nor limits set. The wrong adaptor was sent w... Se mere

Bedømt til 5 ud af 5 stjerner

Newblinds.co.uk offer a variety of blinds, shutters, roman blinds and, crucially for me, insect screens. I had really struggled to find a decent supplier for insect screens in the UK, and these on... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered 3 mains powered electric blinds from New Blinds.com. We went with the new blinds own motor(not the somfry) and it works very well, quiet and adjustable. It is compatable with our own home a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med udstyr til vinduesbehandling

Skrevet af virksomheden

The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!

Newblinds.co.uk - Blinds and Fly Screens

Skrevet af virksomheden

Customer Service
Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(2.271)

200 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 1 ud af 5 stjerner

Failure to deliver order

I placed an order and attempted to contact them when they did not arrive. You CANNOT speak to anyone and the phone message directs you to e-mail. Very suspicious that there is no way of telephone contact. Very poor and blinds have still not arrive after received a message to say the date they would be dispatched, be very aware of this company.

27. august 2025
Uopfordret anmeldelse
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Hello Kevin,

Thank you for the review.

Please accept my apologies that your blinds have been delayed. We have some issues at the moment with staffing, which have delayed our production process on some products.

I can see that you have been in contact with our customer services team who have provided updates when requested by email.

I understand you have once been given a dispatch date and this has passed. My colleagues have been in contact with the factory again today who have confirmed that the order will be dispatched tomorrow.

All of our customer services team work from home currently. They have variable internet speed and background noise especially in the school holidays. As such, during busy summer periods especially, we do ask customers to email for the most prompt response from our team.

I will email you directly regarding your order also.

Please accept my apologies again for the delay.

Best wishes
Tim Pendleton
Managing Director.

Bedømt til 4 ud af 5 stjerner

Ordered blinds on 12/7/25 to which was…

Ordered blinds on 12/7/25 to which was supposed to take 12-15 working days they arrived 6 weeks later. I am still waiting for a part that was missing from the original order. After a text conservation with the managing director all issues resolved to my satisfaction

25. august 2025
Uopfordret anmeldelse
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Hello June,
Please can you supply your order reference. We do not have an order in that name around the date that you mention in your review.
My email address is tim.pendleton@newblinds.co.uk. I'd like to resolve this for you if you would be so kind as to let me know your order reference or the email address used to place the order.
Many thanks
Tim Pendleton
Managing Director

Bedømt til 5 ud af 5 stjerner

the item was just what I was looking…

the item was just what I was looking for easily found on site and arrived really quickly

25. august 2025
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations. :)

Bedømt til 5 ud af 5 stjerner

Excellent product

The retractable fly screen arrived in perfect condition and was very easy to install, the quality is fantastic.

25. august 2025
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again. :)

Bedømt til 5 ud af 5 stjerner

Good quality blinds at a good price

Good quality blinds at a good price. Items came on time. Customer services were also helpful - both before buying the blinds to make sure they would work in our situation, but also to replace rails that for some reason had not been cut to the correct length

22. august 2025
Bedømt til 5 ud af 5 stjerner

Production Difficulties Well Handled

I bought 2 large motorised Venetian Blinds for the kitchen. Now they are up, they look great, and the functionality is exactly what I wanted.
Things can go wrong in any organisation, and there was a long delay between order and delivery. Apparently, this was due to a collapse of the supply chain. The measure of a company is how they deal with customers when things go wrong.
Gemma took control of the situation and provided plenty of information in regular updates. The situation was handled effectively and professionally.
I am about to order a matching blind for another room.

15. august 2025
Bedømt til 5 ud af 5 stjerner

Blinding

Easy to order, very quick delivery, easy to assemble and superior to many others we've tried.
I have a feeling that if I had an issue it would have been swiftly dealt with!

20. august 2025
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.

Bedømt til 4 ud af 5 stjerner

Easy installation

Easy installation. Normal quality.

5. august 2025
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

We really appreciate you sharing your review of our service. Thank you!

Bedømt til 1 ud af 5 stjerner

Ordered almost six weeks ago still no…

Ordered almost six weeks ago still no sign of them. Had to chase up multiple times not really had a satisfactory response and still don’t have the fly screens.

1. juli 2025
Uopfordret anmeldelse
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Hello Emma,
Please accept my apologies that there have been delivery issues with your order.
As explained in our earlier email, your order was dispatch and mis-routed by the carrier. They located the parcel and were due to return to the factory for inspection and re-delivery.
I would have expected this to happen by now, so I will check with the factory as to the status and we'll make contact with you my email.
Please accept my personal apologies for this issue.
Best wishes
Tim Pendleton
Managing Director.

Bedømt til 5 ud af 5 stjerner

Easy

Easy to order and despatched and arrived quite quickly

14. august 2025
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.

Bedømt til 2 ud af 5 stjerner

Not Recommended

Waited 4 weeks for delivery when delivered it was faulty, managed to assemble the blind even though no instructions were supplied and the assembly video on the web site was for a different fixing system to the one I received !!. The installation instructions were also incorrect but managed to install the blind. Not impressed with the operation of the blind verry clunky and light shows through both sides of the blind would not recommend the blind.

7. august 2025
Newblinds.co.uk-logo

Besvarelse fra Newblinds.co.uk

Hi John,
I'm sorry to hear that there difficulties with the fitting process and that the lead time was longer than the 2-3 weeks quoted.
I can see that my colleague Anna assisted you remotely, and in the end it seems that the issue was resolved. However, you are welcome to contact us should there be further issues.
We do specify on the product page that there will be light ingress around the edges of the fabric between the frame.
Should you have any further questions, please don't hesitate to contact me personally - tim.pendleton@newblinds.co.uk
Best wishes
Tim Pendleton
Managing Director

Bedømt til 5 ud af 5 stjerner

worth the wait

Worried at first because it took a bit longer to arrive than advertised however it was worth the with. These are not the cheapest but the quality of workmanship is superb. Take the time to measure your recess inside the windows exactly to the MM. it will make your fitting a dream, Two windows in 10 minutes! I used glue for the sides.

11. august 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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