Great product, really good quality! I ordered this comforter for my new grand baby as a gift, as my granddaughter already had one. Liked them so much I have now also ordered a personalised one for my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Utter joke of a company asked if they could deliver to Estonia and they said yes. Never arrived when I asked for money back a woman called Amelia just responded with kisses at the end of her messag... Se mere
Virksomheden har svaret
Love this company, Beautiful baby clothes, excellent quality & very nice packaging. Fast delivery. I would highly recommend, I will definitely buy from them again.
Insanely good quality would highly recommed would 100% buy from them again i have been using both mats everyday sevreal times a day and its still like it is brand new
Virksomheden har svaret
4,3
Fremragende
37 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service. Karen advised on options available to me, kept me updated, responded quickly and efficiently to any questions. Lovely products. Wouldn't hesitate to recommend
1. april 2026
Uopfordret anmeldelse
I bought a baby kit for a friend
I bought a baby kit for a friend. It was beautiful when it would arrived. I love it and the quality is amazing. I had it shipped to California and I had no issues. Thank you so much
31. december 2025
Uopfordret anmeldelse
Great gifts good value prompt delivery
Great gifts good value prompt delivery
5. januar 2026
Uopfordret anmeldelse
Lovely gift
Lovely gift, well made and well packaged. Delivered on time and well liked by the recipient
6. marts 2026
Uopfordret anmeldelse
Beautiful gift box of unique high…
Beautiful gift box of unique high quality gifts. Delivered quickly. Would definitely recommend.
26. februar 2026
Uopfordret anmeldelse
Neutrumbear
Love this company, Beautiful baby clothes, excellent quality & very nice packaging. Fast delivery. I would highly recommend, I will definitely buy from them again.
7. marts 2026
Uopfordret anmeldelse
Great product, liked so much we ordered another one!!!
Great product, really good quality! I ordered this comforter for my new grand baby as a gift, as my granddaughter already had one. Liked them so much I have now also ordered a personalised one for my granddaughter as a spare. Lovely company to deal with.
6. marts 2026
Uopfordret anmeldelse
Absolutely beautiful hat
Absolutely beautiful hat, delivery really fast and great service
25. februar 2026
Uopfordret anmeldelse
Gorgeous items and fantastic customer…
Gorgeous items and fantastic customer service. Highly recommend.
1. marts 2026
Uopfordret anmeldelse
Baby shower gift
I purchased a gorgeous gift set for a baby shower. It's excellent quality and beautifully packaged. Very impressed 💙
1. marts 2026
Uopfordret anmeldelse
I have had the most lovely 3 piece set…
I have had the most lovely 3 piece set personalise for my little miracle baby I was told I would never be able to have children so I really wanted something that will be a keepsake
Due to loosing my grandma in October her favourite colour was sage green I could not have asked for a better quality it has arrived exactly how I thought the tension to detail is amazing the quality is amazing I would really recommend to anyone I know having a baby💚thank you so much again I cannot wait to see my little boy in this beautiful set
26. februar 2026
Uopfordret anmeldelse
Lovely quality outfit
Lovely little outfit for my 1st Great Grandson. Good quality. Can't wait to see him in it. Would definitely buy from this company again.
24. februar 2026
Uopfordret anmeldelse
Gorgeous outfits exactly like the…
Gorgeous outfits exactly like the images on the website and lovely material the personalised hats are adorable
20. februar 2026
Uopfordret anmeldelse
Please be careful with this company
Please be careful with this company. They claim to deliver abroad, but don't take responsibility for any import fees/ don't provide refund if an item is returned to them. There's no warning on the website before ordering abroad, I would strongly recommend to buy from another, more professional company.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Neutrumbear
We are sorry to hear that you are unhappy, and I would like to provide full clarity on the situation.
Your order was dispatched from our main office in the UK. Import fees are not typically charged on our shipments, but when they are applied, they are set by the destination country and are the responsibility of the recipient. These fees are not included in our product or shipping prices. Some companies include these costs within their pricing, meaning customers still pay them indirectly. We choose to keep our pricing transparent rather than building potential import charges into every order, as we do not want to potentially overcharge customers unnecessarily.
To make delivery easier for customers in America & Canada, we have also opened a US office. Orders sent from our US location to customers within the USA and Canada are delivered within 2–3 working days and do not incur import fees, as they are shipped domestically.
Regarding refunds, we do offer refunds on returned items that are not personalised. As your order was personalised, it falls outside our refund policy, as personalised items cannot be resold.
We did offer alternative solutions to support you, including resending the parcel to the original destination or sending it directly to you so you could forward it on.
Beautiful set!
I bought a little bear baby grow, blanket, socks and hat. I paid a little extra for the hat and was so glad I did. It was such a beautiful little set, that arrived beautifully presented. My sister-in-law loved it. I would definitely use this company again.
30. januar 2026
Uopfordret anmeldelse
Besvarelse fra Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Great quality product
Great quality product. Just as described and fast delivery. Would recommend and will purchase again in the future.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Insanely good quality would highly…
Insanely good quality would highly recommed would 100% buy from them again i have been using both mats everyday sevreal times a day and its still like it is brand new
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Besvarelse fra Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.