Netgem PLEIO Anmeldelser 47

Inconsistent service.
Wouldn’t connect properly for the first week. Watching a film, The Martian, the other night, half way through the screen went blank. When it works it’s good, but it’s very inconsistent which is frustrating. Just glad we don’t need to use it for our main TV.

Great box , not perfect however I can run stemio, netflix and all live tv channels in am easy to navigate ui.

While most of it is great, channel 5 won't link to the freely guide so I'm having to go in through the app. But it has easily updated an older TV in the bedroom

I’ve been using the Pleio since February, device was bought on Amazon.

Overall it is a fantastic device but the software is quite buggy. It has excellent picture quality with many of the channels in HD and it is very responsive as regards menu usage etc.

If you have kids then the gaming side is genuinely very good though it would be better if they sold one without the gaming controller which would keep the costs down. As regards costs then the Pleio is now £99 whereas the main competitor the Manhattan Aero is now £89 which makes the Pleio fantastic value.

The Pleio also runs Android TV with access to the vast range of apps on the Google Play store which is far better than the Aero which is missing some key apps.

However, it has not been all plain sailing. For a while I thought I had maybe got a bad device but it turns out that the problems have been experienced UK wide.

First of all about 2 weeks ago the Pleio lost all ITV channels plus Channel 4. They where in the guide ok but when selecting the channel it simply showed a black screen.

After some research online I came across a fix on a Facebook group setup by users of BRSK/Youfibre broadband customers. Apparently they are offered the Pleio as part of their broadband package and many users also experienced the same ITV black screen issue. The fix was to clear the cache/data on the Pleio app in Android settings. This worked but I had to re-sign back into all the apps again which was a pain.

However, this fix is ok for technical minded people. I imagine there are some non technical users still sitting with no ITV channels and wondering how to fix it. Users should not have to clear data/cache on app settings to get it to work.

The next issue concerned the ITVX app and it still affects many over the last week or so. The device has ITVX preinstalled as part of the Freely system but now when opening it a screen appears with a message re cookies and 2 buttons, 1 for more info and the other for continue. I’m afraid that clicking on each does nothing, ITVX does not open. Again this is affecting numerous users, there is also a dedicated Freely user group on Facebook and many users have reported the same issue. More worryingly some users have said that a factory reset does not resolve the issue so hopefully Netgem will roll out a fix soon if they are even aware of the issue.

Users should not have to clear data/cache or do a factory reset a few weeks after buying the device. I used BT Youview boxes for almost 10 years before moving to the Pleio and never once did I have to do a reset of any sorts.

Bugs aside, overall the Pleio is a great choice for a Freely device.

It's very good

Excellent and prompt help to fix the problem

Works great good picture would be nice to have blaze tv app and realy tv as well but very pleased with it .

Laggy, buggy, slow piece of rubbish.

Two updates so far have resulted o the remote failing to work and having to use a universal alternative to navigate to the menu that allows remote pairing for the original.

Sound sync issues are an absolute mile out. So out of synch that manual adjustment isn't even an option. I'd dread to think how someone not technically minded would cope with it.

Gaming is non existent, don't even bother considering their terrible third rate streaming service, which just adds an unrequited additional cost to the whole package.

When ITVX, changed requirements to recieve it's format I was contemplating upgrading my tv. This box changed all that and saved me a lot of money and stopped my tv going to landfill. Would/will recommend getting one.

Brilliant little device, easy to set up , designed for android as opposed to apple, so just took a little more time to set up as I had to manually sign in to google! Other than that has turned my tv into a place where I can flick through channels to find things to watch, rather than open every single app for live tv. All other apps signed in easily for set up too 👍

Great customer service - I needed a new remote for my Pleio device and the CS rep was able to send me one with no issues. Very pleased with the service so far!

Easy to set up. Great picture

Quick delivery through Amazon (within 12 hours!) and the Plieo itself is well packaged and compact. It’s easy to set up and use. A great alternative to Freeview and to sticks from NOW and Amazon. Using android it’s easy to have all the streaming apps installed on one device. I’m really pleased with it after cancelling Virgin Mafia as we don’t have a smart tv. It’s a bit more expensive than other items but I think it’s worth it. The games are pretty good too.

excellent google tv box with freely built in. ordered from Amazon.co.uk on saturday 21st March delivered next day.

Does what it says. Small and discreet. Nice picture on TV unlike aerial satellite which can be affected by weather and trees.

Love everything about the TV and streaming capabilities, the voice activation, and compactness. The game section is fun too.

Horrible little device, slow and clunky. Because of the way it's had to be set up there's two entirely different instances of the same apps in many cases, there's no longer Google TV's home screen with it's recommendations and the device is entirely locked down so you cant change to your own launcher etc. If you only want to watch TV channels and a little streaming from apps and you've given up on life then this device will be fine, but if you're used to having a streaming TV box and being able to customise it this isnt for you. This should be £50 max without all the games and controller etc as a cheap alternative to a non-recordable Freeview box or a £100 device that's powerful and snappy. It's neither of these but still £100 or more. The extra they charge gives you access to laggy web-streamed games and FAST TV channels for 12 months, id be surprised if ANYONE chooses to subscribe monthly after this. Mine went straight back to Amazon within 3 days..

having no aerial in my room i always relied on the apps to get live tv and was a pain. now i can just simply change channel and watch via freely. to be honest its the only thing i use i dont bother with the games

Arrived quickly. Easy to set up and use. Great picture quality and sound .

It's ideal and a perfect solution for terrestrial TV using Freely,, which is what I got it for as 8 haven't got an aerial or Freely TV
Apps are all from Play Store, so anything you have on your phone is usually there for Android TV as well.
Games aren't the best, do t expect 5* games, but that's expected for a device this cheap. I haven't checked to see if you can buy games for it though.
I find the controller to be very average and not that responsive, at least from my small use on it.
When streaming on there I do find that it disconnects from the internet intermittently though, but it's just a warning comes up saying that it's disconnected and seconds later it's connected again, this and the controller issue is the only reason to drop 1 star.
I find the box excellent and value for money and would highly recommend it especially as a beginner guide for gaming for kids.