Very easy to schedule or change appointments (they have a number you can text). They also deal with insurance directly so you don’t have to. We really enjoyed our experience with our lactation consult... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service and great lactation consultants! Everyone is very knowledgeable and offers great suggestions. The 2 visits before the baby was born were helpful bc they outlined what to expect those fir... Se mere
Virksomheden har svaret
Experience with provider was very positive, the experience with Nest leaves a lot to be desired, especially for someone who is far along in their pregnancy. The too many reminders sent in absolutely e... Se mere
The consultant gave me suggestions to help with my lactation. The company is doing very well at listening. From the receptionist down to the consultant. Also, the kindness shown goes a long way! If... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Nest Collaborative
Skrevet af virksomheden
Nest Collaborative is a collection of International Board-Certified Lactation Consultants® who conduct online, video appointments to help guide parents through the breastfeeding process.
We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.
Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.
We accept most insurances.
We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.
Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.
We accept most insurances.
Kontaktoplysninger
4,6
Fremragende
207 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My daughter is a first time mom…
My daughter is a first time mom experiencing difficulty with breast feeding Has many questions and concerns
Set up online appointment and it was a no show ..,they said consent needs to be signed before provider starts call. All forms were shown to be completed and when they tried messaging provider no response. They put aside the time which is already limited and waited 35 min with no response
Shame on a company that is supposed to be helping new parents and instead created more stress
6. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Nest Collaborative
We are so sorry to hear about your recent experience with Nest Collaborative. We would love to know more about what happened so circumstances like these don't happen again. Can you please reach out to our customer experience manager directly (support@nestcollaborative.com) so we can figure out what happened?
Besvarelse fra Nest Collaborative
Thank you for taking the time to review your experience with Nest Collaborative! We're so thrilled to hear that you had an informative & helpful consult with our IBCLCs!
Tanya was so wonderful and helped…
Tanya was so wonderful and helped review and reassure me that I'm on the right track. She helped me get back to basics to start from if baby wasn't latching well. Highly recommend!
21. september 2024
Besvarelse fra Nest Collaborative
Wow, thank you so much for taking the time to review your experience with Nest Collaborative and we are thrilled to hear you had a great session with Tanya!
Comfort & informative
I felt very comfortable speaking with my lactation consultant & I learned so much already from 1 session
9. september 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We are so thrilled to hear you had great consultation and that you learned valuable information from your session!
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear that your experience has been great!
Not what I expected
Not what I expected, they give you generic advice you can easily google.
17. september 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative. We are so sorry to hear that you did not receive the advice you needed or expected. We strive to offer only the best support and guidance and we appreciate your feedback. If you'd like to reach out to us directly regarding your experience, please don't hesitate!
Ask all the questions you need to
Any questions I had , they had clear answers for me
10. september 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're thrilled to hear your questions were answered!
Learned a lot more with Nest
Learned a lot more with Nest. I feel a lot more comfortable and knowledgeable with this upcoming beast feeding journey.
9. september 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative. We're so thrilled to hear you learned a lot during your consultation and feel more confident for your upcoming breastfeeding journey!
Useful and friendly
The consultant was punctual and attentive. She read my application form and asked clarifying questions to provide advice that was necessary for my particular situation. I appreciated the individual approach, friendly attitude. The consultant answered the questions that interested me.
Regarding the service of the company itself, I am satisfied with the communication. The only thing I still don't know is if my insurance company has agreed to cover the cost of these consultations, so it's difficult for me to schedule future appointments.
6. september 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We are so thrilled to hear you had a helpful & supportive consultation. And, just to clarify regarding your insurance company - we verify your insurance before each appointment & work with your insurance provider to ensure you do not receive a bill from us!
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear that you had a great & informative experience.
Disappointed
I'm not sure if all of their consultants would receive the same review from me, but the woman I spoke with, while very nice, did not provide the assistance I was hoping for. I had multiple questions related to BF and pumping and my baby's excessive gas. She seemed like she was in a rush and spent only 30 minutes with me. She didn't even ask to see him nurse to evaluate latch or anything. She said she was going to have me check his palate and that she wanted to see how my pump flanges fit me but she rushed off so quickly she didn't even do those things. The visit summary she provided me had included things we didn't even talk about so I'm not sure how to implement them. I basically had already learned everything she did tell me through Google. I was hoping for more in depth help especially since they are IBCLCs and there are none in my area. I'm supposed to have a follow up apt with a different consultant. I ended up canceling that apt.
29. august 2024
Besvarelse fra Nest Collaborative
Thank you for taking the time to review your experience with Nest Collaborative and we are so sorry to hear that your consultation was anything less than helpful and positive. We have notified our team of this as we strive to provide only the best service to our patients. Please feel free to reach out to us directly if you have additional concerns or questions regarding your experience and once more, thank you for reviewing your experience with us and bringing this to our attention.
super nice and knowledgeable
The specialist was super nice and answered all of my silly questions.
23. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative and we are thrilled to hear your specialist answered your questions! And we can assure you there are absolutely no silly questions when it comes to breastfeeding!!
The instructor is so kind and helpful!
The instructor is so kind and helpful!
And the information I learned was very useful! Thank you!
20. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We are so happy to hear that your instructor was kind and helpful to you and that you received helpful information on your breastfeeding journey!
Essential Information Provided
The consultant answered all of my questions and provided essential information for my future needs. I am grateful for the experience.
19. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for sharing your positive experience with Nest Collaborative! We are so happy to hear you had a great consultation and all your questions were answered!
My consultant was great
My consultant was great. Answered all my questions and gave additional info. I’ve been actively practicing what she taught ne.
19. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear that your questions were answered & that you've been able to implement what you've learned in the consult!
Highly recommend NEST
I had a great experience with nest from the beginning days of bringing my daughter home all the way until weaning her. I was supported by all the providers and provided with a lot of good information to help me understand what is going on and what I should be looking for or doing. It was helpful to have virtual appointments as life with a newborn-toddler makes it difficult to get out of the house.
10. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're absolutely thrilled to hear you were able to receive support from the beginning of your breastfeeding journey all the way up until weaning!
Besvarelse fra Nest Collaborative
We're so happy to hear you had a great experience with Nest Collaborative! Thank you for taking the time to review your experience with us.
Very helpful information
Very helpful information. Unfortunately heard most of it all before so only gained a few new pieces of information.
15. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative as well as your feedback on the information you received during your consultation. We are always striving to provide the best possible service & will be sure to pass this feedback along!
Helpful sessions
It was good to share little things and get expert advice and much relaxing to hear u r doing great as a mom. The sessions were quite helpful .
11. august 2024
Besvarelse fra Nest Collaborative
Thank you so much for reviewing your experience with Nest Collaborative! We're thrilled to hear you had a positive experience and that your sessions were helpful!
This is a SCAM. Unethical and awful.
This is an absolute scam. This organization preys on women at their most vulnerable and delivers absolutely no help, support, or encouragement. I had the most horrible 30 minute, virtual appointment with a consultant that left me in tears and in a WAY worse mental state than before. THEN I was billed $800 for the service. This pricing was NOT available online and the lack of transparency is incredibly unethical. No woman should have to experience this service not to mention being billed that amount afterwards.
4. august 2024
Besvarelse fra Nest Collaborative
Thank you for sharing your feedback. We're truly sorry to hear about your recent experience with Nest Collaborative, and we want to assure you that we take your concerns very seriously. It’s important to us that everyone who engages with our services feels supported and valued.
We understand how distressing it must have been to feel let down after your appointment, and we genuinely regret that this was your experience. We'd like to clarify that any EOB you receive from your insurance company is not a bill. Nest's billing team advocates directly with most insurances for full coverage of lactation care, often taking months and multiple appeals, ultimately resulting in more than 99% of our patients paying $0 out-of-pocket for our services. We recommend reaching out to our billing department with any billing-related questions.
Once more, we are truly sorry about your experience with Nest Collaborative. We pride ourselves on providing compassionate support for those at any stage in their breastfeeding journey & we are saddened that your experience was anything less than supportive & helpful.
Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns directly.
- The Nest Collaborative Team
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