Poor value for money and customer service
I requested a specific finish of the granite worktop's edge and sent pictures. Nerostein visited site and also took pictures of my existing worktop to match the finish. The final quotation went up significantly from the initial one to reflect the details. What they delivered was different with plain edge finish. Their excuse was that they had forgotten about it. I wrote to their customer service to raise the issue and received no apology, no compensation, in fact no reply at all. I will certainly not use their services again.








