10th May 2026 - visited Swansea store to look for bathroom floor and wall tiles and a sink unit. Not certain what we exactly wanted we were helped by Kyle Hughes a really nice young man. We weren't su... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic selection of tiles and staff were extremely helpful with how many I needed for my bathroom. I chose a fantastic Amazon tile for a feature wall in the shower and it looked stunning despit... Se mere
Kay @ Chadwell Heath has been absolutely amazing her knowledge her experience her advice has been second to none. By coming into the store today the way we were greeted to the information hep and a... Se mere
The tiles themselves are lovely. However the customer service and returns policy are dreadful. If you want to return something you are abandoned to your own devices, having to find a courier and disco... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
N&C Tiles and Bathrooms are an award winning retailer offering a wide range of wall tiles, floor tiles and bathroom products to the trade and public. Shop in one of nationwide tile and bathroom showrooms or visit us online.
We offer inspirational, quality products at competitive prices
Skrevet af virksomheden
- We're so confident in the quality of our products, we offer exceptional warranties across our thousands of products! As a multi-award winning tile and bathroom retailer, we have been recognised for our friendly service, expertise and our beautiful, inspirational showroom displays
Kontaktoplysninger
41-51 Freshwater road, RM8 1SP, Dagenham, Storbritannien
- 02085864600
- customerservices@nctilesandbathrooms.com
- nctilesandbathrooms.com
Har besvaret 48 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Anj gave an excellent customer service
Anj gave an excellent customer service, giving lots of help and insight on the best tiling options to fit my needs. She spent lots of time running through the different styles and even offered tea and coffee.
The space in the store where you can sit down and try different combinations gives a stress free way of playing around and finding out the best solutions for your bathroom.
Great service
Paint ordered online - arrived quickly and well packaged to avoid damage
Colour matching service
Bored with endless shades of grey and beige, the showroom manager sourced a bathroom tile to match a particular shade of colour within 24 hours. Outstanding service
Great price and fast postage from N&C
Great price and fast postage from N&C
Although APC messed up on delivery as I had to delay delivery by a day which I did online and then they lost the parcel which took them 2 days to find!
Not the end of the world and not N&C’s fault
Would deffo buy from them again!

Besvarelse fra N&C Tiles and Bathrooms
My order arrived on time at right…
My order arrived on time at right location intact and on a pallet.
driver was polite and cheerful.
nice one.!!
Meh!
1. I ordered tiles, adhesive and trims online on a Saturday but it took until the following Wednesday to tell me they didn't have stock. They offered an alternative which I accepted which was slightly more expensive but they agreed to sell these at the same price.
2. The communication from their couriers is abysmal. I received an email 8/1 saying that part of the order would be delivered on the 13/1. The following day I received an email saying that it was out for delivery and it was delivered 20mins later, fortunately I was at home. On the following Monday I contacted T&C to get an ETA for the rest of the order but all they could tell me was it had been sent but could arrive anytime that week! At 12.45 I got an email to say it was out for delivery and it arrived an hour later. Unfortunately I was out so the driver had to leave £150 worth of goods on my drive. I wouldn't have minded but I was charged £50 for this "service".
Helpful staff and delivery as stated
Excellent knowledge and help
We had excellent, helpful advice and service from Nikki and Karl at the Cardiff store with our purchase.
I couldn’t recommend them both highly enough and we will definitely be visiting again.
Great colour tiles. Charlton se7. Lovely staff especially Ausra . She when above and beyond to help me. Will definitely shop there again.
Great colour tiles
Answered the telephone straigh awayorder away…
Answered the telephone straight away and then sorted my problem out and got back to me very quickly. Will certainly use again thank you.
The order arrived next day unbroken…
The order arrived next day unbroken thank you so much top company
Not happy at all!
Bought shower tray and enclosures in December after staff guidance and assurance that water would stay within the shower area. The enclosures were installed (deflectors still not installed) and water is escaping everywhere, so the setup is not working as expected.
Worse, I ordered a deflector on 10 December and was told it would arrive in a few days. It still has not arrived and I have made multiple trips to the store, each time being told it will be there soon. Very inconvenient and disappointing experience overall.

Besvarelse fra N&C Tiles and Bathrooms
Excellent
Fantastic company to deal with. Unfortunately my order was severely damaged by the courier, but within 2 days was sent out replacements that thankfully arrived intact. Their customer service team over email were very helpful in sorting this.
Excellent experience thanks to Upali
Excellent experience thanks to Upali (Bubba)
The tiles I required were discontinued and he took it upon himself to find as near a match out of the hundreds on site. He gave up his time to discuss details around trim measurements and even the grout. The biggest challenge for me was the tight deadline for the delivery, he took it upon himself to organise delivery and comms while in store. Top service and nice bloke, will have me back if he's still there.
Great email communication with possible…
Great email communication with possible issues. Thank you
Emma was fantastic she very helpful
Emma was fantastic she very helpful
Thanks a lot I’ll be back
Excellent service
Excellent service. Friendly and helpful staff. Rapid delivery of both samples and product. Very pleased.
Best customer service
The customer service was absolutely phenomenal. We had both Andrew and Bubba serve us. They were so friendly and knowledgable. Helping us with tips and advice. Nothing was too much for them. I would recommend this business to anyone based on the customer service alone.
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