Holden at Hull was really helpful and pleasant. He helped us with information on fabrics etc, without being intrusive. We won’t hesitate to visit the store again and hope that Holden is there to ass... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD Hull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dan at hull was perfect for finding us a sofa, we tried 4 sofa shops before this and couldn't find the one. We came into ncf living and Dan greated us with a big smile, and after an hour sold us our p... Se mere
Virksomheden har svaret
Fantastic service, we gave our specifications on the sofa we wanted and Dan at hull pointed out which sofas in the shop were right for us. Very knowledgeable and great character.
Virksomheden har svaret
Went in looking for a dinning table and chairs, and Holden the sales guy who we dealt with was absolutely brilliant,just let us decide for ourselves with no pressure,needless to say we purchased a ta... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Møbeltilbehør
- Butik med havemøbler
- Dagligstuemøbelbutik
- Madrasbutik
Om NCF LIVING - Hull
Skrevet af virksomheden
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrevet af virksomheden
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktoplysninger
Unit 7B, Junction Retail Park, St Andrews Quay, HU3 4SD, Hull, Storbritannien
- 0121 356 5698
4,6
Fremragende
465 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Came into store no pressure at all
Came into store no pressure at all, which made a change as we went in all furniture places there. Was met by Chris who was pleasant and not pushy at all highly recommend
3. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're very happy to hear that you enjoyed your time with us, Christopher.
Many thanks,
NCF Living, Marketing Team
Dan at Hull has been super helpful with…
Dan at Hull has been super helpful with us purchasing our first sofa for our house!
3. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Congratulations on your first sofa and house, Hollie!
Many thanks,
NCF Living, Marketing Team
Dan at hull was really helpful and…
Dan at hull was really helpful and insightful, wasn’t putting us under pressure and allowed us to come to a decision with great benefits included within our purchase.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We hope you enjoy your new furniture and thank you for the lovely review, Callum.
Many thanks,
NCF Living, Marketing Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Friendly staff
3. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're happy you think so, Shelley!
Many thanks,
NCF Living, Marketing Team
NCF had a great selection
Dan at Hull did a fantastic job walking me through the available options and helped me find the right pieces for my living space while staying within budget. I would 100% recommend using NCF Furniture again.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're thrilled to hear that Dan was able to assist you in finding the right pieces for your home, Jonathan.
Many thanks,
NCF Living, Marketing Team
Terrible...terrible ...terrible
Received faulty furniture, terrible customer service instead of numerous calls and reminders. Got one response saying they are contacting the manufacturer amd will get back once they hear back.
No Action already more than a month, never buying again from them.
What an illogical answer and why as a customer should I wait for a response from Manufacturer.
I wont bother again with this company for my future requirements.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Hello there, thank you for taking the time to bring this to our attention.
We'd like to sincerely apologise for the situation described here, and acknowledge the frustration this has caused. Please note that if you are having difficulty reaching our customer service team, you can reach out to our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase this internally for you.
Thank you for your time and patience.
Many thanks,
NCF Living, Marketing Team
Good service with Mr Holden
1. april 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're very pleased to hear it, Gareth.
Many thanks,
NCF Living, Marketing Team
Bought a suite from Hull served by Mark…
Bought a suite from Hull served by Mark excellent value. Recommended by a friend.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're pleased that both you and your friend have enjoyed your time with us, Isha!
Many thanks,
NCF Living, Marketing Team
Chris from Hull helped us pick a sofa…
Chris from Hull helped us pick a sofa for our first home,
He was absolutely brilliant! Very informative, funny and polite,
Would recommend anyone who is looking for a good deal on a new sofa to visit them!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Congratulations on your first home, David! Our thanks for the kind recommendation.
Many thanks,
NCF Living, Marketing Team
Chris at hull
Chris at hull! Great help for us! Will deffo use again! Thanks
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We appreciate the wonderful feedback and hope to see you again in the future, Luke!
Many thanks,
NCF Living, Marketing Team
Great experience at the Hull store
Great experience at the Hull store. Chris the salesman was excellent.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
That's just what we like to hear, Katie.
Many thanks,
NCF Living, Marketing Team
Horrendous experience
Horrendous experience, terrible communication, item was mis-sold, no accountability. Avoid at all costs.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Hello Lucy, thank you for taking the time to write a review.
We're very sorry to hear about your experience with us, as we aim to provide a consistently high level of customer satisfaction. As little detail has been provided here and we are lacking an order number we are unable to address the issue directly, but will be forwarding the feedback internally for future consideration. Thank you for your time and understanding.
Many thanks,
NCF Living, Marketing Team
Besvarelse fra NCF LIVING - Hull
Just the way we like it, J!
Many thanks,
NCF Living, Marketing Team
Lovely Customer service and got a good…
Lovely Customer service and got a good deal
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're very happy to hear this, Jodie.
Many thanks,
NCF Living, Marketing Team
Holden was extremely helpful and…
Holden was extremely helpful and provided us with all the relevant information. I would definitely want to deal with him when buying more furniture in the future.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
That's very kind of you to say, Logan! Thank you for the charming review.
Many thanks,
NCF Living, Marketing Team
Hull showroom very helpful…
Mark at the Hull showroom very helpful and showed me several recliners. Settled on the Simba which has been delivered, on date and time requested,by two careful and helpful members of the delivery team. Very happy with the chairs up to now, and the charging ports on side. Well done.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're thrilled to hear that you are enjoying the Simba and that everything went smoothly with delivery. Thank you for your review, Joe.
Many thanks,
NCF Living, Marketing Team
POOR CUSTOMER SERVICE AND FAULTY PRODUCT
My mum bought a sofa in December, it was delivered not working when they set it up, refused to take it back but the delivery driver noted issue on the delivery invoice and advised to contact NCF directly, BIGGEST MISTAKE. Since then the sofa still is not working and I cannot get any replies from customer service or clarification on when replacement parts/sofa will be sent. I would certainly not recommend this company EVER.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Hello Richard, thank you for bringing this to our attention.
We'd like to express our sincere apologies for the issues you've described in regards to both the fault and communication on the matter. As no order number is displayed here we are unfortunately unable to assist at this moment, but encourage you to contact our marketing team via direct message on Instagram or Facebook should you wish us to chase this internally for you.
Thank you for your time and patience.
Many thanks,
NCF Living, Marketing Team
Absolutely fabulous
Absolutely fabulous
Been at least 3 time and perfect customer service.
Served by Dan. Lovely guy.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We appreciate your continued support, Sarah Louise!
Many thanks,
NCF Living, Marketing Team
I wouldn’t even rate NCF any stars…
I wouldn’t even rate NCF any stars never mind 1. We bought our sofa in store back in December, We got it delivered in January. Within the 3rd day our recliner was clunking and making noises. We got in contact over email with NCF as they don’t have a telephone number . No wonder if there’s that many bad reviews on here. We sent an email and they got back to us wanting a video sent over email email. But we can’t send a video long enough over email. They kept going back an forth multiple times asking for a video and we kept saying we can’t as it doesn’t fit in an email. We went to our nearest store which is over an hour away to see what they can do. Absolutely useless they told us they will let them know we have emailed them. Again back and forth with the same response. We are now in march and still no answers we have been ignored by customer services. Baring in mind we paid for warranty for our sofas. we are getting in contact with legal advice to get this matter dealt with. so DO NOT waste your time of give this company any of your money.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
Hello Molly, thank you for taking the time to leave a review.
We'd like to offer our genuine apologies for the situation described here, and acknowledge the frustration this will be causing. Unfortunately without a video to demonstrate the described fault, customer service will be unable to accurately assess the matter and will struggle to further assist. Shorter videos that accurately demonstrate the fault described should suffice. Thank you for your understanding.
Many thanks,
NCF Living, Marketing Team
great expirience
Its always great expirience in the store. Mark was professional, friendly, but also simple. So we were pleased.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra NCF LIVING - Hull
We're thrilled to hear that you enjoyed your time with us, Diera.
Many thanks,
NCF Living, Marketing Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.