always in early as he tries to fit in with us, he knows what time the kitchen starts cooking etc, so in before this time without being asked to used his own imitative. Can answer any question either m... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Tony & Peter are great. They have been attending our site for over year, always friendly and very helpful, willing to provide support and guidance. Thank you
Virksomheden har svaret
Worryingly we found a wasps nest just outside my 5 year olds window. NBC were arranged to come and then cancelled due to illness which wasn’t ideal. But they get such a high rating as their customer s... Se mere
Virksomheden har svaret
Send out random texts with dates expecting people to be available, with out calling to make an appointment. Ignorant customer service who put the phone down. when you wait in all day... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
NBC Environment provides effective, humane, and sustainable solutions to wildlife-related challenges, with a focus on minimising environmental impact and prioritising animal welfare. Founded in 1993 with support from The Prince’s Trust, our progressive approach to resolving conflicts between nature, businesses, and people has built a strong reputation for delivering high-quality services in diverse and challenging environments. Our team of skilled wildlife experts understands animal behaviour and how to influence it, enabling us to develop tailored management strategies that are both effective and cost-efficient. Leading brands trust us and have worked on research and conservation projects with organisations such as Bird Strike, Natural England, OPRED, and Scottish Natural Heritage.
Kontaktoplysninger
The Grove, Kenninghall Road, NR16 2HE, Banham, Storbritannien
- 0800 169 9646
- enquiries@nbcenvironment.co.uk
- nbcenvironment.co.uk
NBC Environment
4,3
Fremragende
384 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The operative we have keeps us informed…
The operative we have keeps us informed with what he is doing and what he has done. Good Service
15. april 2026
Besvarelse fra NBC Environment
Hello. Thank you so much for the feedback and taking your time to submit it. I will be sure to send this to the relevant people to share your positive thoughts. Thank you again
Great Team
Tony & Peter are great. They have been attending our site for over year, always friendly and very helpful, willing to provide support and guidance.
Thank you
15. april 2026
Besvarelse fra NBC Environment
Hello. Thank you very much for your feedback and for taking the time to send it. I will be sure to pass this on to Peter & Tony, who I'm sure will be delighted with the feedback.
Pleasure to work with
always in early as he tries to fit in with us, he knows what time the kitchen starts cooking etc, so in before this time without being asked to used his own imitative. Can answer any question either myself or kitchen staff throws at easily. very good at his job and making it a pleasure to work with him
19. januar 2026
Besvarelse fra NBC Environment
Thank you for your fantastic feedback. We’re so pleased to hear our team member works so thoughtfully around your schedule and uses their initiative to make things easier without needing to be asked. It’s also great to know their knowledge, professionalism and easy manner make them such a pleasure to work with. We really appreciate you taking the time to share this.
Excellent service from the NBC staff
Excellent service from the NBC staff. They assisted a war veteran with persistent pest issues at his home. Particular thanks to Dean at the Liverpool branch for his high standards of service, care and attention to detail. Much appreciated. Thank you.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra NBC Environment
Thank you for your kind and thoughtful feedback. We’re so pleased to hear the NBC team provided excellent service and support in such an important situation. Dean will be especially grateful for the mention. We agree his care, attention to detail and high standards make a real difference. We really appreciate you taking the time to share this.
Very good company
always come out as quick as they can if i have an emergency. The contractors are always professional and friendly
21. januar 2026
Besvarelse fra NBC Environment
Hello. Thank you so much for your feedback and time taken to send it. I will be sure to pass this on to the relevant people involved.
Thank you again
Besvarelse fra NBC Environment
Hello there. Many thanks for your time taken to provide this feedback. I will be sure to pass this on to the relevant people.
Terrible
Managed terribly which reflects on the job the pest technicians can actually do on site
28. november 2025
Besvarelse fra NBC Environment
Hello. i'm very sorry to receive your feedback. I will speak to our teams and ask for someone to make contact with you to discuss the issues and provide solutions
Besvarelse fra NBC Environment
Hello, thank you very much for your time taken on sending the review. I will be sure to pass this on to the relevant operative who attended. thanks again.
Poor attendance to site
Continually this business fails to provide the weekly approved site visits, continually chasing them to obtain update as to when someone will carry out the weekly pest control checks.
7. november 2025
Besvarelse fra NBC Environment
Thank you very much for your feedback, I'm sorry that the contents of which are not pleasant reading. I will raise this internally with senior management as a priority
Honest opinion
Rob really knows his stuff, willing to explain things to you and advise you as well, refreshing change from the usual 'sign here' merchants
29. oktober 2025
Besvarelse fra NBC Environment
Hello, thank you very much for your thoughts and time taken to provide it. I will ensure it is passed to Rob, who i'm sure will be pleased with the feedback.
Didn't even bother to reply to my email
17. oktober 2025
Besvarelse fra NBC Environment
Hello there. I'm sorry this has been the case, I have reached out to you to understand some more details and to see how I can help.
Besvarelse fra NBC Environment
Thank you very much for your comments. I will be sure to pass this to Peter.
very helpful experienced technician
very helpful experienced technician , would recommend him to anyone , nothing was too much trouble for him
25. september 2025
Besvarelse fra NBC Environment
Hi, Thank you so much for taking the time to leave this feedback. I am very pleased with the contents of your review and will be sure to pass this on to the relevant person. Thank you once again
Unreliable (East Lothian)
Didn't turn up when arranged and couldn't get through to customer services at 10am in the morning (23.09.25)! Left a Chat messageshortly after, so waiting to see if there's any response to that!!
EDIT Ryan contacted me and admitted there was an issue. I appreciated his honesty and owning the issue. The team were promptly sent to assess the infestation problem and looking forward to them returning to complete the works.
23. september 2025
Uopfordret anmeldelse
Besvarelse fra NBC Environment
Good afternoon, I am sorry to receive this feedback. I have just requested additional information from you which will allow me to investigate this and come back to you
Thank you
worked out great
After initial problems (down to technology it was discovered) I have received the most amazing service from NBC with personal intervention from senior management followed by superb service from 2 representatives. Happy customer now!
23. september 2025
Uopfordret anmeldelse
Besvarelse fra NBC Environment
Good morning, I am sorry to hear that this has been your experience with NBC. I have requested for more information from you so I can look into this, investigate where we have fallen down, and come back to you with a corrective plan.
Many thanks
This company is the biggest scam I’ve…
This company is the biggest scam I’ve ever seen. Impossible to get in touch with . Comes for one visit and never comes again. I’ve been trying to contact them for almost a year now. Disgusting work
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra NBC Environment
Hello. I'm sorry to receive this feedback from you, this certainly isn't the service we pride ourselves on giving. I've reached out to you via email to confirm that I will investigate your comments thoroughly and come back to you as a top priority.
There is no issue with the engineer - however
There is no issue with the engineer, or the quality of work - but I am continuously sent reports that are for another Biffa location and despite numerous emails and conversations with NBC staff, I am still being sent reports that are not for my site.
4. juni 2025
Besvarelse fra NBC Environment
Thank you very much for your feedback and thoughts. I will be sure to pass on your positive comments regarding the quality of work to those involved. In regards to the job sheet, I would like to discuss this with you and so will reach out. Many thanks
Professional company that has been on…
Professional company that has been on my site for a few years
30. maj 2025
Besvarelse fra NBC Environment
Hello, many thanks for your kind feedback and positive review. I will send this on to the relevant teams.
Thank you once again
The gentleman that comes with the hawk…
The gentleman that comes with the hawk is very approachable, people often ask him about the hawk and he happily chats with them and explains the process of what he is doing. This is very well received and is very popular
15. maj 2025
Besvarelse fra NBC Environment
Hello, thank you for taking the time to leave such a nice review. I will pass this on to all those involved. Thank you again
received a competitive quote
received a competitive quote, carried out the works at the agreed time, no issues.
14. maj 2025
Besvarelse fra NBC Environment
Thank you very much for taking the time to send in this review. I will be sure to share this with the teams involved.
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