My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My partner and I went to get a new helmet and was served by Tash. Tash was extremely knowledgeable about the specs of each product and was friendly and helpful, and happy to answer any question. Amazi... Se mere
Virksomheden har svaret
We received service above and beyond at the Rochdale Store today from Nic, she was helping us to consider different sizes and widths of boot until we got the exact right "fit". She advised on the rig... Se mere
Virksomheden har svaret
Lousy weather where retail therapy was called for. Went looking for gilet and fly mask and as afterthought asked about riding hats as previously been unable to find something that fitted. Nic was gr... Se mere
Virksomheden har svaret
Visited the store twice, 1st time Sian was really helpful. Fitting helmets on my daughter, trying different sizes and brands. On the second visit we brought back a helmet we bought online Sian refunde... Se mere
Skrevet af virksomheden
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer CareBridge Point, 100 Mellor Street, OL11 5AT, Rochdale, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Greater experience as always! Staff very helpful!
Always friendly and try and help best they can
Great shop always come here for my feed. Staff helpful and jolly.
Really friendly and helpful staff. Fantastic variety of goods
Would definitely recommend this store
Great customer service and always welcoming. Love shopping here.
I went to Naylor's with my mum and grandma, and my mum bought a body protector, and while she did that, I looked at the amazing range of clothing. Also, I got to be squeezed in for the horse simulator - it was INCREDIBLE. It was really realistic and fun to ride around in all the different locations! I rode along the beach and travelled 5000 metres! I cannot wait to come back here. 😄
We took the grandaughter in to have her body protector checked to see if she needed a larger one. Anne spent ten minutes altering it and sent us on our way .. We will return when she does need a larger one... Great service.....
My go to shop for horse treats and stable footwear, with a good range of equestrian named brands. Mel and the team are always most polite, helpful and accommodating. Well done and keep up the good work.
Took the girls today. The staff are amazing, friendly, and will go out of their way with anything they can to assist you with may that be concerns or questions. They are very knowledgeable around horses and equipment. Totally recommend this store.
Went to Naylors Rochdale to be fitted for a body protector. I was helped by a lovely lady called Anne. She was very knowledgeable and helpful. I’ve shopped at this store on several occasions and the staff are always friendly and helpful.
Friendly and knowledgeable staff. Great to go to an equestrian store where people know what they are talking about and cater for all types of horse lovers. Ps Anne on the checkout was lovely!
Amazing staff, super friendly and helpful, extremely knowledgeable too. Store was well set up and seemed fully stocked. Sammy served us, she was very helpful and friendly. What a lovely team they all are!
Thank you Anne for helping me choose a gift today a really lovely store I will be back.
We visited the Rochdale store today and what a pleasurable experience it was! From entering in, the staff made us feel welcome. We looked a little lost and a staff member checked to see if they could help. I also clocked this with other customers too, staff offering help and advice, and also helping load and unload trolleys. Well done guys, you are all so friendly and helpful, thanks for a great visit 😊
At Naylors you are always welcomed by a familiar friendly face. Nothing ever seems too much trouble for the staff here who are very knowledgeable and extremely helpful especially when you cant quite make your mind up because there is so much choice.
Friendly helpful staff Natasha helped me with long riding boots she was informative she has helped me along with other staff to reach my goal to go horse riding they all advised me on ways to over come my disability to reach my goal
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