Sad to see all the negative reviews on here. I've used Naturediet for years and never had any issues and their customer service team has always amazing whenever I spoke with them. A honest family... Se mere
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Se, hvad kunderne siger
We own a very fussy Shepsky and have tried various brands, including dry, wet and raw. However, NatureDiet was recommended to us by a fellow dog owner and we will never look back! Very reasonably p... Se mere
Virksomheden har svaret
This review is in relation to the Naturediet treats. The recipe and (packaging) has recently undergone a really disappointing (and in my opinion) pointless change, from being soft easily tearable semi... Se mere
Virksomheden har svaret
Ollie our 7 year 8 months springer spaniel has a had a weight problem till we started him on burns weight control Senior 16 months ago when he was 32kilos he is now 23.4 and looked so good his coat i... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Naturediet is an award-winning independent UK dog food manufacturer who are proud of their honest labelling ethos and promotion of valid claims. The delicious recipes are expertly balanced and carefully created to provide optimal nutrition from essential ingredients. Made in Norfolk, Naturediet only uses high-quality and freshly prepared British ingredients for their 100% natural, complete, wholesome, tasty and nutritious meals. Naturediet are proud to be the first UK dog food manufacture to specialise in cartons as an alternative to plastic trays, cans and pouches. This innovative and eco-friendly packaging allows for a gentler cooking. This means the food retains its goodness, keeping it fresher for longer and minimising the oxidation of meat Tetra Pak cartons are widely recyclable in the UK, being primarily made of FSC certified paperboard. The smaller and compact packaging means less lorries on the road, contributing to a smaller carbon footprint.
Kontaktoplysninger
Swaffham Road, Ickburgh,, IP26 5HX, Thetford, Storbritannien
- 01362 822320
- info@naturediet.co.uk
- naturediet.co.uk
Brilliant
My dog is soooo fussy i was running out of options to feed her, until my friend brought me some of her naturediet puppy food and my pup seemed to like it, i was so pleased she now eating twice a day sleeping better and even begs me for more she loves it i now ordered mix pack of amazon i recommend this food if your dogs fussy,
Great product and service
Great product and service. My pup went onto the grain free puppy straight from day one as wasn't sure what he was weaned onto, no issues at all, no bad poos and he is gaining healthy weight as he grows
My dog loves this food and the customer…
My dog loves this food and the customer service is excellent. An easy purchase to make and I will be making many more.
Great products
Great products my dogs love it! Fast delivery received next day. Customer service team are fantastic and so helpful.
Ticks all the boxes
Been looking for a good quality dog food which doesn't cost the earth and Naturediet ticks all the boxes. My dog loves all the flavours and it keeps his interest. He is in cracking condition, even the white hair in his coat sparkles!
Sad to see all the negative reviews on…
Sad to see all the negative reviews on here.
I've used Naturediet for years and never had any issues and their customer service team has always amazing whenever I spoke with them. A honest family run company with simple natural wet food diets and still made in Britain using local ingredients. I can not rate them highly enough.
Poor quality with bits of plastic in it!
Bought a couple of cartons of Purely salmon to try as a topper for a fussy young dog. The texture is horrible - a wet, mushy mousse. The reason for the 1 star is it contained small slithers of what looks like red plastic. The other carton went straight in the bin.
BITS OF PLASTIC WITHIN THE FOOD!
Ive been giving my dogs purely chicken for several years. It used to be good but is going downhill fast.
There seems less food inside the carton now, and it is extremely mushy, whereas I used to be able to actual see the chicken. But, my main problem is that I have now found foreign objects, 3 times, in 2 different batches! 1st time it was quite large
bits of blue plastic gloves, 2nd time a small hard bit of green plastic!! 1st time I was sent a complimentary box, which they have offered again, but I really do not want to give this to my dogs any more. Unfortunately I have 36 remaining cartons in 2 unopened boxes, as I was not in time to stop the subscribe and save that I had going. These will go to waste! I asked for my money back, but they say that unless bought directly from them, they cannot do this for me. I have 1 dog with a throat issue, and swallowing bits of plastic that I may have missed could trigger his health issue! So, I advise you look through the meat inside your cartons very carefully!
I wont be buying any more from NatureDiet.
Amazing quality food
Amazing quality food! My dog absolutely loves the whole range, been feeding it for years and wouldn't change. Love the recyclable packaging. Would highly recommend!
Used to be great, now terrible
Used to be great, used for 12 years.
Unfortunately the wet food has been consistently terrible for a very long time now. Tried all different flavours hoping something would be decent but the quality has drastically decreased. Contact them and they'll just double down on why it's fine, or ignore you. Mousse like consistency for most flavours which sticks all over the packets, other than lamb which smells unbearably bad. Sick of it now and I'm switching brands.
Used to be a great product. You've shot yourselves in the foot with cutting corners and money saving.
Ollie our 7 year 8 months springer…
Ollie our 7 year 8 months springer spaniel has a had a weight problem till we started him on burns weight control Senior 16 months ago when he was 32kilos he is now 23.4 and looked so good his coat is amazing cant believe he is so full off life
Poor customer service
The food is good but I had a repeat order you could amend easily. The food kept turning up even when it was on suspend. This happened 3 times. Asked for some dog treats as this was the third time in a row this happened but nothing. They want your money but will give little back when asked. Shall be looking elsewhere.
Plastic in the batch 3249
Have been using this food for a year and a half. To my horror preparimg my babies lunch there was a piece of green plastic in the food which I only found because I mash the food up. Anyway with food from batch 3249 00:3. Please check the food. The box with plastic in it was a chicken with rice and carrots
I've let the company know, going to change food now, can't risk it
What happened?
What happened?? Have now changed to Burns lamb heart and Harrington's Just 6. My dog poo do much better. Naturediet just slop of god knows what ingredients.
Have used this food in excess of…
Have used this food in excess of fourteen years and always found it to a good product. My recent purchase is definitely not the same quality the food is darker in colour wet in consistency and mushy very similar in consistency to an ID food. The food was previously paler not wet and of a firm consistency with clearly visible rice and carrots. The website shows a package change but states the food recipe is the same. This food is defiantly not the same quality as previously purchased.
Fantastic Products!
I started using Naturediet a few years ago because my puppy had a sensitive tummy. I have the food delivered on time on a 4 weekly subscription, the products are of high quality and natural. I would highly recommend Naturediet!
Poor quality slop / although....
First batch of food we ordered was brilliant, slightly pale, meaty and solid. Our dog loved it. The second batch we ordered is dark, grainy and very wet and sloppy. Our dog consequently is very loose when she goes to the loo. Says on their website "New packaging same recipe" this is clearly a lie, and needs investigation. Looks to me they've just whipped water into dry product and served it as 'fresh wet food'. Rip off. Not happy at the moment.
Update : 5/6/2024 Gave them another chance. The last 2 batches have been consistently good.
Unreliable due to constant cancellations
Customer service used to be fantastic as did the products. In the last 2 months they have cancelled the mini wet food & the dry food which had only just recently been produced.
We are now left in a situation where we have to have an immediate change of food as we were relying on the subscription service.
At this point they basically have no products left to sell and they just decide they aren’t bothering anymore.
If you want reliable food for your dog, this is not the company for you.
Don’t know if this is because of the…
Don’t know if this is because of the food but since my dog has been on it she has begun to loose her furr 🤷🏼♂️
Going to take her off and see if it clears up.
Again I’m not blaming the food but seems very odd.
I bought the 18 pack fish and it smelt…
I bought the 18 pack fish and it smelt good and good ingredients. I then bought the lamb and the smell got progressively worse through the case. Today’s smelt of actual poo, hence I’ve come online and realised it’s a common problem.
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