I found very few referrals in 10 years. More clients came through word of mouth from clients. The cost for website every year never covered the clientele referral, so through the cost of living crisis... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The site made it possible to contact the therapist I'd hoped to treat me. The therapist responded promptly.
I am a counsellor, and it is difficult to update details on this site and another thing is that no one really knows about this site so that clients can contact me. I will not be renewing when the cont... Se mere
Virksomheden har svaret
I liked the fact that they spoke from lived experience , however some of the modules were long. Personally I would have liked more talk on how to use various counselling modalities to help a person wi... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
With 15,000+ Natural Health Professionals across 120 specialisations, Natural Therapy Pages is the #1 natural health and wellness site in Australia
Kontaktoplysninger
Level 10, 255 Pitt Street, 2000, Sydney, Australien
- +61410776385
- tim@ntpages.com.au
- naturaltherapypages.com.au
2,5
Under middel
201 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Natural Therapy Pages
Dear SC,
Thank you for taking the time to share your experience on our platform. We genuinely appreciate your feedback and apologize for any frustration you may have encountered.
At Natural Therapy Pages, we strive to create a space where users can connect with natural health practitioners seamlessly. We understand that responsiveness is crucial in this process, and we're sorry to hear that your enquiries did not receive the attention you expected.
It's important to note that while practitioners on our platform are independent professionals, and we don't have control over their responses, we understand the significance of timely communication. We are continuously working to enhance the user experience, and your insights are invaluable to us.
To improve our services, we would appreciate it if you could share more details about the specific practitioners you contacted or any suggestions you may have for us. This information will help us better address your concerns and work towards making the platform more effective for users like yourself.
Please feel free to reach out to our customer support team at support@ntpages.com.au if you have any additional questions or if there's anything we can assist you with directly.
Thank you once again for bringing this to our attention. We are committed to learning from your experience and striving to provide a better service.
Best regards,
Natural Therapy Pages
I was able to obtain an appointment…
I was able to obtain an appointment with a qualified remedial therapist in my area, rather than having to go all the way to the city.
24. november 2023
It took too long to fix a mail problem
26. oktober 2023
The areas of focus are a great addition…
The areas of focus are a great addition to assist in selection of a therapist.
25. september 2023
Besvarelse fra Natural Therapy Pages
Hi Maree, Many thanks for the 5-star rating. If there’s anything we can do to improve our platform, please let us know. Thank you!
Martin is a lovely down to Earth soul…
Martin is a lovely down to Earth soul who does so much for people. He is a genuine lovely guy who helps immensely
19. september 2023
Besvarelse fra Natural Therapy Pages
Hi Ali, We are happy to help you find the practitioner that is most appropriate for your needs. Thank you so much for taking the time to leave us a 5-star review. Have a great day!
Went there to stop smoking but it only…
Went there to stop smoking but it only lasted a couple of days but I will go back there
24. september 2023
Besvarelse fra Natural Therapy Pages
Hi, Thanks for your feedback. Our hope is that you achieve positive progress after your session with your chosen Practitioner. We are pleased to be able to help you start the path to better health.
Absolutely appalling
Absolutely appalling - having been a customer for a decade and not wanting to renew my membership due to excessively high fees and reduction in what that gets you in terms of reach, I found that they without my knowledge or verbal or written consent automatically renewed my listing and had kept my credit card details on their system.
Having always renewed each previous year by phone after they sent an invoice I discovered to my horror when I checked my credit card statement that I had been slugged for $699 and they are refusing to refund.
They argue that they do not have to refund as I had passed the '2' day cooling off period they sent in an email a couple of weeks ago. Totally shonky business practice and one I will be following up as I think ACCC is looking at companies who specifically target customers via automatic renewals without option for a refund for those that had no idea.
27. september 2023
Uopfordret anmeldelse
Besvarelse fra Natural Therapy Pages
Hi Jane, Thank you for taking the time to write a review. We are sorry to hear that you're unhappy with the service. We understand that you are disappointed but we provided you with at least 10 business days’ notice of the renewal prior to it occurring. You may check our Terms and Conditions at https://www.naturaltherapypages.com.au/terms for your reference. Please send us a message to support@ntpages.com.au with your details (eg. email, name) or call 02 9169 4052 for us to further check your account. Thank you!
Natural therapy has always been close…
Natural therapy has always been close to my heart. This why I chose to under take course with Endeavour Colleges of Natural therapy.
24. august 2023
Besvarelse fra Natural Therapy Pages
Hi Karen, We really appreciate you for taking the time to leave us a 5-star review. We wish you all the best in your chosen course. Have a great day!
I was signed up to this organisation as…
I was signed up to this organisation as a Therapist over 4 years ago, on the promise that if I did not receive 6 clients within the first year I would have my subscription refunded in full. It's been over four years and not one client or refund. Despite numerous requests to have my subscription cancelled this organisation has taken yearly subscriptions of over £120 each year and not refunded any of the money or cancelled my subscription. Not once have I ever had a reply for them. I would not recommend this company at all. I wouldn't even rate them one star, but had to because otherwise I couldn't write this review! Absolutely disgusted.
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Natural Therapy Pages
Hi Sherrie, Thank you for bringing this to our attention. We really appreciate your feedback. I'm sorry to hear that you're unhappy with the site. Please send us a message to support@ntpages.com.au with your details (eg. email, name) or call at 02 9169 4052 for us to further check your account and discuss the cancellation process.
No one got back to me
24. juni 2023
Besvarelse fra Natural Therapy Pages
Hi, Thank you for sharing your review. We're constantly trying to improve our platform, so your feedback is valuable to us. Thank you.
Paid for an hour, received only 45 minutes
After my first visit I was emailed a $15 discount and when I went to claim it I was told it was expired, thou my second booking was cancelled by the masseuse due to their sickness. So I made another booking for the next week and the discount was not valid.
I then paid for an hour massage and 45 minutes into the massage I was told by the masseuse I was owed a 15 minute credit which I could claim on my next visit
The masseuse was doing a reasonably good until then
No prior warning that I was getting a shorter massage
I felt ripped off and not going back again
26. juni 2023
Besvarelse fra Natural Therapy Pages
Hi Paul, Thank you for your feedback. We are sorry to hear you had such a frustrating experience and the service of the practitioner did not satisfy your expectations. Please feel free to reach out at support@ntpages.com.au with any further comments, concerns, or suggestions you wish to share. Have a great day ahead! Thank you.
Excellent knowledge and aided a quicker…
Excellent knowledge and aided a quicker recovery.
I should have gone there sooner.
24. juni 2023
Besvarelse fra Natural Therapy Pages
We really appreciate you taking the time to share your experience with us. It’s so nice to hear that we are part of your recovery. Many thanks for the 5-star rating.
Besvarelse fra Natural Therapy Pages
Hi David, thank you for taking the time to write a review. We’re sorry your experience didn’t match your expectations. We're constantly trying to improve our platform, so your feedback is valuable to us. Have a great weekend!
Clear understanding and path to remedy
In just one week I have been able to change my diet and make a new start toward better health.
the understanding and speed of finding a solution to my concerns in just amazing.
25. april 2023
Besvarelse fra Natural Therapy Pages
Hi Rosalyn, We really appreciate you taking the time to share your experience with us. It’s so nice to hear that we are able to help you start the path to better health. Many thanks for the 5-star rating.
no replies to enquires
I sent three messages to a therapist and never received a reply.
I think you should review the therapists that are not willing to accept new clients, or fail to reply to messages and remove them from your list.
22. marts 2023
Besvarelse fra Natural Therapy Pages
Hi Sherah, Thanks for your feedback. We're constantly trying to improve our services. We'll look closely at what you've said and see how we can improve things. Have a great day!
Friendly and private service
25. marts 2023
Besvarelse fra Natural Therapy Pages
Hi Jenny, Thank you so much for taking the time to leave us a 5-star review.
Maureen Winner is such a wise woman!
Maureen Winner gave me awesome and insightful interview question responses!!
21. marts 2023
Besvarelse fra Natural Therapy Pages
We really appreciate you taking the time to share your experience with us and thanks for rating us.
nobody contacted me at all
26. marts 2023
Besvarelse fra Natural Therapy Pages
Thank you Merilyn for letting us know about this. Your feedback helps us get better. We would like the opportunity to investigate your feedback further. Please send us a message to support@ntpages.com.au with your details (eg. email, name) or call at 02 9169 4052 for us to further check.
I find the staff unhelpful and many…
I find the staff unhelpful and many years ago when I first started. NTP were great .now I think the hype is overrated xxx
22. marts 2023
Besvarelse fra Natural Therapy Pages
Thank you Alex for taking the time to write a review. We’re sorry your experience didn’t match your expectations. Please feel free to reach us out at support@ntpages.com.au with any further comments, concerns, or suggestions you wish to share. Have a great day ahead!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.